Category : Tutorials + Patches
Archive   : MCIMAIL.ZIP
Filename : MCIMAIL.INF

Date: Tue Apr 18, 1989 2:26 pm EDT
From: MCI Mail Field Support DC1 / MCI ID: 335-9006

TO: Prospective MCI Mail subscribers
Subject: Field Agent Support Registration Procedures


Dear MCI Mail Subscriber:

My name is Jim Kelly and I am the MCI Mail field support representative
assigned to accounts in the DC, MD and VA area.

My role is to assist you whenever possible with your MCI Mail electronic
communications. I am available to train you in using MCI Mail, provide you
with information on price changes and product information, make account
changes, or answer technical and applications questions. In addition, I
offer special incentives to users assigned to my accounts, such as the 10%
rebate we offered on fax usage last December.

All support services are free of charge. All messages sent to my mailbox
are also free of charge.

Through a periodic newsletter (a copy of which follows this message), I
will also keep you informed of developments of interest to MCI Mail
subscribers, such as the introduction of MCI Mail's capability to send fax
messages, and new PC, mini and mainframe software releases designed to be
used with MCI Mail. Receipt of our Newsletter is optional.

To be eligible for support services, you must register with MCI.
Please follow these steps to register:

1. Dial MCI Mail and sign-on.
2. At the prompt Command: tprint all
3. At the prompt TO: type 2285139 and press enter. At the next TO:
prompt type 3359006 and press enter.
4. At the prompt SUBJECT: type INITIAL REGISTRATION and press enter.
5. Type PLEASE LIST ME FOR SUPPORT WITH DC1. Press enter.
6. Type a / and press enter.

If you have any questions feel free to call me or drop me an MCI note.
I look forward to working with you.

Sincerely,

MCI Mail Independent Agent
MCI Mail# 2864181









Date: Tue Apr 18, 1989 2:29 pm EDT
From: MCI Mail Field Support DC1 / MCI ID: 335-9006

Subject: SYSCOM Newsletter #4


This is the fourth edition of the SYSCOM Newsletter for MCI Mail users
assigned to SYSCOM (MCI Mail agency DC1). You may respond to us by typing
ANSWER at the COMMAND: line that appears after you read this or by messaging
the field agent assigned to your account. This mailbox and all field agent
mailboxes are toll free - you may write to it as often as you wish, at no
charge! Portions of this newsletter are printed with the permission of
Oppenheimer Software, the NY MCI Mail agency.

*** If you do not want to receive future newsletters please
message us and we will remove you from our mailing list ***



EDITORS NOTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

GOOD NEWS #1 - LOWER PRICES . . . . . . . . . . . . . . . . . . . . . . . . 2

GOOD NEWS #2 - FREE ADVANCED SERVICE . . . . . . . . . . . . . . . . . . . 2

GOOD NEWS #3 - TOLL FREE ACCESS . . . . . . . . . . . . . . . . . . . . . . 3

GOOD NEWS #4 - DISCOUNTS . . . . . . . . . . . . . . . . . . . . . . . . . 4

GOOD NEWS #5 - SHARED LISTS . . . . . . . . . . . . . . . . . . . . . . . . 5

FROM OUR SISTER SERVICE: MCI FAX. . . . . . . . . . . . . . . . . . . . . . 5

COMPUTER SECURITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

VALENTINES DAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

>>>>>>>>>>>>
EDITORS NOTE
>>>>>>>>>>>>

This issue of our newsletter provides you with information about exciting
new changes at MCI Mail. Your input to MCI Mail in the past years has had a
direct effect on making these very positive changes. MCI Mail is a service
that listens to its customers so please don't ever hesitate to give us your
2 cents worth.

Some of the information included here is on the technical side. You may
want to print this out on your printer for easier reading.


>>>>>>>>>>>>>>>>>>>>>>>>>>>
GOOD NEWS #1 - LOWER PRICES
>>>>>>>>>>>>>>>>>>>>>>>>>>>

Electronic mail, previously priced at $.45 for up to 500 characters, and
$1.00 ppr 7500 characters thereafter, will have a new price break inserted -
$.75 for messages running 501 to 2500 characters.

Fax Dispatch previously priced at $.60 for the first half page and $.40
thereafter, will be reduced to $.50 and $.30 respectively - a 20% to 24%
savings, depending upon the length of the fax.

Of course the switch to toll free access (read below for details) will cut
your costs with your local phone company, and Tymnet (if you used Tymnet or
2400 baud access).

But the best news of all will be the new Preferred Pricing Option best
suited for people making daily use of MCI Mail. The annual $25 fee is
waived, and it allows you to send up to 40 messages per month -- either
electronic messages or domestic fax dispatch -- for a flat monthly fee of
just $10*. That's as little as 25 cents per message, up to 75% off the
regular rate.

ALL THINGS CONSIDERED, THAT'S CHEAPER THAN THE U.S. POST OFFICE!

The fine print: Preferred Pricing may include electronic messages up to
7,500 characters or domestic Fax Dispatch messages up to 1 page, or longer.
(Each additional increment of 7,500 characters/1 page, or any portion
thereof, will count as an additional message.) After the first 40 messages
each month, messages are billed at regular rates. $25 annual fee waived on
one mailbox only. Preferred Pricing begins with the calendar month
following sign-up. There is a limit of one Preferred Pricing Option
subscriber per customer.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
GOOD NEWS #2 - FREE ADVANCED SERVICE
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

By February 6, all users will be upgrated to MCI Mail's Advanced Service, at
no charge. If you are a BASIC user, the new features available to you are
good news.

Of course, if you are more comfortable with your familiar Basic menus, they
will still be available (without the added benefits offered with Advanced
Service). Just message me and I'll have your Basic Service reinstated.

If you use Lotus or Desktop Express, the transition from Basic to Advanced
will be invisible, and will have no impact on you except for the opportunity
to store additional GRAPHICS on line.

Advanced Service lets you use MCI Mail more quickly and efficiently. It
bypasses "menus" and gives you these valuable added features:

. FORWARDING of messages to another mailbox.
. 5 DAY STORAGE of drafts, messages read and sent.
. "INCLUDE" - lets you incorporate or transfer text
from one message to another without retyping.
. GRAPHICS - allows up to 15 letterheads and signatures
. VARIED FORMATS for your output
. SELECTIVE access to your mail

For more complete information on Advanced Service, type Help Advanced at the
Command: prompt, refer to your MCI Mail manuals or (even better!), "THE
COMPLETE MCI MAIL HANDBOOK" by Stephen Manes (Publisher: Bantam).

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
GOOD NEWS #3 - TOLL FREE ACCESS
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Wherever you are in the U.S., you'll now be able to connect to MCI Mail
toll-free, without any per-minute access charge from your local phone
company.

If you have a 2400 baud modem your waiting days are over. MCI Mail is now
providing a toll free 800 number for 2400 baud access too.

And if you are a Lotus Express or Desktop Express user, MCI has set aside a
separate 1200/2400 baud number for your use.

Regardless of where you are in the country, you can use the same 800 number
to reach MCI Mail.

Access Speed 800 Telephone Number

--------------------------------------------------------

300, 1200 bps...........................800-234-MAIL
2400 bps............................... 800-456-MAIL
Lotus Express & Desktop Express.........800-825-1515
(up to 2400 bps)

If you presently use Tymnet or MCI's old 800# (800-323-0905), you will need
to change the phone number stored in your communications program. The
information below will guide you through the changes needed for some popular
communications programs. Please review the instructions in your program
manual. Your programs instructions may differ slightly due to version
variations.

In the below examples,

Symbol Action

Press the key marked "ALT"
Press both keys in the brackets simultaneously
LOAD Type the letter or text exactly as it is written
{file name} Type the name of the file without the brackets
{phone number} Enter 1-800-234-MAIL for 300/1200 baud
Enter 1-800-456-MAIL for 2400 baud

If you use Lotus Express, type:
1-800-825-1515 Q

If you use Desktop Express,
Choose the SETUP MENU, then click CHANGE MCI ACCOUNT. Enter the phone
number 1- 800-815-1515. If you previously used Tymnetaccess, be sure to
click MCI Mail. Be sure to SAVE your new information

If you use Crosstalk, type:
LOAD{command file name}
NUMBER{phone number}SAVE{command file name}

If you use PC-Talk, type:
R{MCI Mail line number}
{phone number}YYYY

If you use Smartcom, type:
1O{MCI letter, usually "I"}2P
Press until the cursor reaches "Phone Number"
Type:
{phone number}Y

If you use Bitcom, type:
1
Scroll to the MCI Mail command line
Type:
S{phone number}

If you use MCI Mail Access, type:
1{phone number}Y

It is important to note that domestic Tymnet charges have gone to $.25 per
minute, so it is important for you to start using the toll free numbers.
Also, MCI's old toll free access number (800-323-0905) was taken out of
service on February 1.

Please message me or call MCI Mail Customer Support at 800-444-MAIL if you have
any questions or need assistance.

>>>>>>>>>>>>>>>>>>>>>>>>
GOOD NEWS #4 - DISCOUNTS
>>>>>>>>>>>>>>>>>>>>>>>>

You will automatically receive a 10% discount on charges billed for Instant
Letters (E-Mail greater than 500 characters), MCI Letters (Hard Copy -
domestic), and Fax Dispatch (domestic) exceeding $1,000 a month. For
example, a customer who bills $1,200 in a month in Instant Messages,
domestic Fax Dispatch and/or MCI Letters (domestic) combined will receive a
10% discount on $200. Preferred Pricing Option subscribers will receive the
volume discount on the charges that remain after the Preferred Pricing is
applied.

Of course MCI Mail offers corporate discount plans for large accounts.
Message me for more information.

>>>>>>>>>>>>>>>>>>>>>>>>>>>
GOOD NEWS #5 - SHARED LISTS
>>>>>>>>>>>>>>>>>>>>>>>>>>>

Shared Lists are distribution lists "owned" by one person, and available for
use by others at the discretion of the owner. The ownership of Shared
Lists, previously limited to ADVANCED users for an extra fee, is now
available to all users for free.

The owner may control who may use the list, who (user or owner) pays for
mail sent using the list, determines mode of delivery (E-Mail,paper, ONITE,
etc.) and may add/delete names from the list.

There are several steps used to create a shared list. If you are interested
and need directions drop me a note. "THE COMPLETE MCI MAIL HANDBOOK" by
Stephen Manes also contains an excellent writeup on SHARED LISTS. Call
Bantam directly at 1-800-223-6834, extension 9479. In NY, AK, HI & Canada
call 212-492-9479.

>>>>>>>>>>>>>>>>>>>>>>>
FROM OUR SISTER SERVICE
>>>>>>>>>>>>>>>>>>>>>>>

If you have a fax machine this may be of interest to you. MCI has recently
developed the first, the only, dedicated fax transmission network. MCI FAX
offers a host of features and enhancements designed specifically for clearer,
faster, and more powerful fax transmissions. The service does not apply to fax
messages sent from your PC (FAX Dispatch). THIS IS NOT AN MCI MAIL PRODUCT.

To promote the service, MCI is offering $100 free long distance fax usage
through March 31st if you switch to MCI FAX as your long distanc fax
carrier. In addition, MCI FAX is priced with an initial billing increment
of 30 seconds, and six-second increments thereafter, instead of the more
conventional one-minute billing increments. This can greatly reduce your
long distance fax bills. Message or call me for more information.

>>>>>>>>>>>>>>>>>
COMPUTER SECURITY
>>>>>>>>>>>>>>>>>

Viruses. Computer hackers. System sabatoge. System failure. The horror
stories abound. Managers today must be concerned about their organizations
exposure to computer related crimes -- fraud, theft, manipulation of data
for personal or financial gain, or willful destruction of computing
resources. System failure or other major disruptions can also cripple an
organization.

SYSCOM has created a new Computer Security Division and has hired staff with
extensive experience in computer and telecommunications security in both the
private and public sectors. We specialize in conducting threat and
vulnerability analyses and risk analysis, will assess current operating
system, physical, personnel access and telecommunications controls, and will
recommend the most cost-effective safeguards to reduce system exposures.
Call or message Betsy Markey for more information.


SYSCOM is the independent MCI Mail agency in the Maryland, D.C. and Virginia
area. In addition to supporting MCI Mail, SYSCOM also provides facsimile
equipment, computer and computer security consulting and custom programming.