Category : Databases and related files
Archive   : CIA92A.ZIP
Filename : POLICY.TXT

 
Output of file : POLICY.TXT contained in archive : CIA92A.ZIP
The following is the policy of Bangkok Security Associates for the
registered versions of any of its products. These policies surpass or
meet the requirements of the Association of Shareware Professionals
(ASP) an industry leader.

1. BSA provides free support for all of its software products for a
minimum of 90 days. Support can be obtained directly from BSA at the
address printed prominently in all documentation provided by Bangkok
Security Associates, by mail, by fax, via the CompuServe system, or
via the electronic BBS service operated by BSA. This support consists
of any help needed by those who have purchased a license to operate
software owned and copyrighted by BSA, including CIA Hypertext and
Victor Charlie, the world's first generic anti-virus program. This
support will be free of charge.

BSA automatically provides any needed additional support for those
who purchase a site license for Victor Charlie. This support includes
a unique program set including custom program names, a custom
installation routine in order to provide a standard site installation
method, and additional printed documentation needed for installing
and running VC on a network.

Many BSA agents in Thailand and abroad are fully trained and
qualified in Bangkok Security Associates products. With the agreement
of the purchaser of any BSA software license, such agents will also
provide support in order to cut down time, cost, and distance.

BSA's policy is to attempt to answer any support question within 24
hours.

2. Bangkok Security Associates will replace as quickly as possible any
defective media which may inadvertently be shipped to any purchaser
of a BSA software license of any type.

3. BSA will attempt to repair any software "bugs" which hinder use of a
Bangkok Security Associates program as quickly as possible.

4. If, within 90 days of purchase of a license, a BSA program is found
unable to operate as described because of hardware or attendant-
software limitations, Bangkok Security Associates will offer to
refund the user's purchase price. BSA will not accept payment for any
product no longer supported.

5. Bangkok Security Associates attempts to identify any incompatibility
of its software both before and after official release of any
product. Such limitations are clearly described in the program
documentation, both in the shareware version (if any) and in the
registered version(s). Such known limitations can be found in the
documentation section called "System Requirements," if any exist.

6. All fees charged by Bangkok Security Associates are "up front" and
there are no hidden charges. They are clearly stated in shareware
versions (if any) and in order forms, bills, invoices, etc, which may
be issued by BSA. In case of accidental anomalies, BSA will move
quickly to clear these up.

Except by two-party, signed agreement, a one-time license purchase
shall be payment in full for use of the product as described. After
such payment is made, BSA will make no further demand for additional
payment.

7. BSA agrees fully with the Association of Shareware Professionals
(ASP) that a product distributed via shareware should be "uncrippled"
and function exactly like the registered version. Any BSA software
distributed via shareware is a fully functional program with no
undocumented features or missing functions. BSA shareware products
usually contain one "reminder" screen to inform the user of the
purpose of shareware -- to try the program.

8. All BSA programs distributed via shareware will include the following
statement (or a close and approved copy). BSA believes shareware
users should always be aware of their rights and options:

"This program is produced by a member of the Association of Shareware
Professionals (ASP). ASP wants to make sure that the shareware
principle works for you. If you are unable to resolve a
shareware-related problem with an ASP member by contacting the member
directly, ASP may be able to help. The ASP Ombudsman can help you
resolve a dispute or problem with an ASP member, but does not provide
technical support for members' products. Please write to the ASP
Ombudsman at 545 Grover Road, Muskegon, MI 49442 or send a CompuServe
message via CompuServe Mail to ASP Ombudsman 70007,3536."




  3 Responses to “Category : Databases and related files
Archive   : CIA92A.ZIP
Filename : POLICY.TXT

  1. Very nice! Thank you for this wonderful archive. I wonder why I found it only now. Long live the BBS file archives!

  2. This is so awesome! 😀 I’d be cool if you could download an entire archive of this at once, though.

  3. But one thing that puzzles me is the “mtswslnkmcjklsdlsbdmMICROSOFT” string. There is an article about it here. It is definitely worth a read: http://www.os2museum.com/wp/mtswslnk/