Category : Databases and related files
Archive   : BUSLTR.ZIP
Filename : LTDLVY

(your street
city, state, zip)

(date)


(name
street
city, state, zip)

Dear ____ (name):

We can definitely understand your annoyance in
not receiving the _______ (number and item) that you
ordered.

Orders requiring engraving need ____ (time
span) for delivery. Our salesperson probably did not
make that clear and we are sorry for that misunderstanding.

Your order will be shipped ____ (day and week
it will be shipped) and will arrive within ____ (time
period). Please forgive the delay. We know that
you will be satisfied with the final product.

Sincerely,



(Name)
(Title)