Category : Databases and related files
Archive   : BUSLTR.ZIP
Filename : INCOMPL

(your street
city, state, zip)

(date)


(name
street
city, state, zip)

Dear ____ (name):

We agree that the ____ (item) you returned shrunk
in the washing machine. That ___ (item) was not washable
although many ____ (item) today are. Our sales associate
should have explained these instructions to you. Sometimes,
however, a clerk may forget.

Whether this was the case of not, ____ (name),
we are sorry for the inconvenience.

Please be assured that we will be very happy to
replace the ____ (item) or credit your account.


Sincerely,



(name)
(title)