OS/2 Frequently Asked Questions Release 1.9b

[email protected] (Timothy F. Sipples), University of Chicago Comput
Date: 11 Jan 92 04:44:08 -0500

Archive-name: os2-faq
Version: 1.9b

OS/2 Frequently Asked Questions
Release 1.9b; January 10, 1992
Compiled by Timothy F. Sipples

For changes/suggestions/additions please mail [email protected]
Include subject line "OS/2 FAQ." This List may be freely distributed.
Mention of a product does not constitute an endorsement. Answers to
questions closer to the bottom of the List may rely on information given
in prior answers. Customers outside the United States should not rely
on 800 telephone numbers or certain part numbers contained in this List.

Release Notes: A new question, 36, describing installation of new fonts,
has been added. If anyone recalls the exact name of the PFM to AFMRETURNfor more - 16/750 Lines (4%)>
NEWS>
has been added. If anyone recalls the exact name of the PFM to AFM
conversion utility please let me know.Questions 11, 13, 15, 30 have
been revised.

Questions Addressed in this Release:

(1) What is OS/2?
(2) What are the differences between versions?
(3)What is the difference between Standard and Extended Edition?
(4) What about DOS and Windows compatibility?
(5) Where can I buy OS/2?
(6) How much does OS/2 cost?
(7) Can I upgrade to IBM OS/2 1.3 SE from DOS?
(8) Can I upgrade IBM OS/2 1.3 SE from an older version?
(9) If I buy IBM OS/2 1.3 now, how much will it cost to get 2.0?
(10)Does IBM offer educational discounts on purchases of OS/2? Site
licenses?
(11) What hardware do I need to run IBM OS/2 1.3 SE? 336
NEWS>
(11) What hardware do I need to run IBM OS/2 1.3 SE?
(12) What applications are available for OS/2 1.x?
(13) Where can I obtain OS/2 freeware and shareware?
(14)My Logitech mouse doesn't seem to be working with OS/2. What's
wrong?
(15)Is there a driver available for my SCSI adapter?
(16)How about a high resolution driver for my video adapter?
(17)How about a driver for my printer?
(18)How do I access HPFS partitions on my hard drive without booting
from the hard drive? I've done something (like changing
CONFIG.SYS) that doesn't let me boot OS/2.
(19)I can't install OS/2 from Drive B. What's wrong?
(20)Is there a Norn Utilities for OS/2?
(21)Sometimes Presentation Manager will freeze when I run an
application, and I have to reboot. What's wrong?
(22My dealer doesn't know OS/2 from Unix. How can I get answers to
my OS/2 questions?
(23How can I get ahold of the beta release of OS/2 2.0?508
NEWS>
23How can I get ahold of the beta release of OS/2 2.0?
(24Why should I use HPFS? What does it offer me?Does it work with
DOS?
(25I'm a Unix wizard. How do I make OS/2 resemble Unix?
(26)I would like to set up an OS/2 BBS. What is available?
(27The printed and online manuals do not document REXX in any detail.
Where can I obtain more information?
(28Doesn't OS/2 have applets like Windows? I miss Solitaire.
(29 redirect printer output to a file?
(30)Can I use COM3 and COM4 in OS/2?
(31)On my 1024x768 high resolution display I get obnoxiously large
icons (64x64). How do I make them smaller?
(32How do I start a background process from the OS/2 command line?
(33How do I start a DOS application from a PM icon?
(34)What are CSDs, how do I tell which I have, and where do I get
them?
(35)How do I add the Paste option to the system menus of windowed,
non-PM applications? 6711%)>
NEWS>
non-PM applications?
(36How do I add new fonts for Adobe Type Manager

----------------------------------------------------------------------

(1) What is OS/2?

OS/2 is an advanced operating system for PCs and PS/2s with an 80286
processor or better. It was codeveloped by Microsoft and IBM and
envisioned as the successor to DOS.

It was designed from the ground up with multitasking and multithreading
in mind. It also protects applications from one another (a single
misbehaved program will not typically bring down the entire system),
supports up to 16 MB of physical RAM, and supplies virtual memory to
applications as requested.

As shipped, it does not support multiuser operation, although several843
NEWS>
As shipped, it does not support multiuser operation, although several
third parties have grafted multiuser (character mode) capabilities onto
the base operating system. Citrix, OS2YOU, Remote-OS, and Polymod are
four such products. Remote-OS is published by The Software Lifeline,
tel. 407-994-4466, and OS2YOU is available from the OS/2
shareware/freeware sources (see Question 13). [Other products'
contacts?]

------------------------------

(2)What are the differences between versions?

IBM OS/2 Version 2.0 was formally announced at Fall Comdex and will be
available with promised features in December, 1991, on a limited basis,
and in full retail release with "seamless Windows" support and other
extra features in March, 1992.Version 2.0 will run only on machines
with an 80386SX processor or better. IBM is (now) developing 2.0
independently but is involving third party PC manufacturers in its 101/750 Lines (15%)>
NEWS>
independently but is involving third party PC manufacturers in its
testing. Improvements will include the ability to preemptively
multitask DOS, Windows 2.x, and Windows 3.x (standard mode) applications
(without purchasing any of these environments) in separate, robust,
protected sessions; an object-oriented WorkPlace shell (including a
"shredder" icon); a multiple operating system boot mechanism; 32-bit
programming interfaces; support for more than 16 MB of RAM; and more
third party device drivers. It will also provide EMS 3.2/4.0 and
XMS/DPMI 1.0 (expanded and extended memory) services to DOS and Windows
applications. Version 2.0 will demand a minimum of 3 MB of RAM. See
Question 4 for more information on OS/2 2.0.

1.3 (CSD Level 05050; see Question 34) is currently the
latest commercially available release. This version distinguishes
itself with built-in Adobe Type Manager and reduced memory requirements.
Procedures Language/2 (a.k.a. REXX), a powerful batch-oriented
programming language, became a part of Standard Edition with this
release. (A few OEMs are shipping Microsoft OS/2 Version 1.3, but188
NEWS>
release. (A few OEMs are shipping Microsoft OS/2 Version 1.3, but
Microsoft has all but abandoned OS/2 development.)

OS/2 Version 1.2 was the first to incorporate the High Performance File
System (HPFS, which supports long file names). With this release IBM
OS/2 added a dual boot mechanism and IBM Extended Edition introduced
REXX.

OS/2 Version 1.1 was the first to include the Presentation Manager (PM)
GUI/API, now an integral part of the operating system. Microsoft OEM
versions added a dual boot mechanism with this release.

OS/2 Version 1.0, introduced in 1987, was the first release of OS/2.
Task switching was accomplished through a character-based shell and
limited DOS compatibility was provided.

------------------------------
3520
NEWS>

(3) What is the difference between Standard and Extended Edition?

IBM makes this marketing distinction between two different flavors of
OS/2 1.x. OS/2 1.x is available either in its Standard Edition (SE,
i.e. the base operating system) or in Extended Edition (EE, with several
extra bundled software products including the Communications Manager and
the Database Manager).EE includes enhanced mainframe, network, and
communications support.

The distinction will change slightly when OS/2 2.0 is released. IBM
will upgrade EE features and drop LAN Requester from the package, to be
renamed Extended Services (ES). LAN Requester will be included in IBM's
OS/2 LAN Server product. The new ES 2.0 will still work with OS/2 1.3
and will be tested on a wide variety of PC compatibles. ES 2.1 will
likely contain 32-bit code.

------------------------------522
NEWS>
------------------------------

(4)What about DOS and Windows compatibility?

All 1.x versions of OS/2 include the optional DOS compatibility mode
(sometimes called the penalty box) which allows a single, well-behaved
DOS application to run alongside multiple OS/2 applications. The DOS
application stops running when the user switches to an OS/2 program.
However, OS/2 programs will run in the background while a DOS program is
running.

IBM OS/2 Version 1.3 SE yields approximately 520K free memory in the DOS
box. Windows 3.0 will run in real mode in the DOS box. Also, DOS may
be started by itself (in native mode) in two ways: by using the dual
boot mechanism in OS/2 (described in detail in the printed manual) or by
booting from a floppy disk. In both cases DOS has access to all FAT
(non-HPFS) partitions on the hard disk (that are not themselves preceded
by a HPFS or other "foreign" partition).694
NEWS>
by a HPFS or other "foreign" partition).

Version 2.0 will preemptively multitask DOS and Windows (real and
standard mode) applications in separate, protected sessions. (Windows
enhanced mode features, i.e. DOS multitasking and demand paging of
memory, will be provided by OS/2 2.0 directly.) Windows applications
will be well integrated into the overall OS/2 PM environment with DDE
and Clipboard hooks, and OLE 1.0 will be supported between Windows
applications. The "seamless Windows" support planned for March, 1992,
means that Windows applications will run alongside other applications on
the Presentation Manager desktop. Each DOS application will have
roughly 640K of conventional memory available. OS/2 2.0 will also
provide up to 32 MB of EMS 3.2 or 4.0, 16 MB of XMS, and/or 512 MB of
DPMI 1.0 for each DOS or Windows application out of its pool of physical
and/or virtual memory. DOS applications which utilize DOS extenders
will run so long as the extender is DPMI compliant. DOS applications
can run either full screen or in PM windows. Windowed DOS applications
will be able to use text mode or any graphics mode up to the resolution867
NEWS>
will be able to use text mode or any graphics mode up to the resolution
of the desktop. DOS and Windows device drivers will work with DOS and
Windows applications running under OS/2 2.0, but if an OS/2 2.0 driver
is available a DOS or Windows device driver is unnecessary.

------------------------------

(5) Where can I buy OS/2?

Microsoft versions of OS/2 are available only through OEMs (e.g. Compaq,
Dell).

IBM OS/2 Version 1.3 is available from any authorized IBM dealer
(although persistence helps) or directly from IBM (tel. 800-3 IBM OS2,
800-465-1234 in Canada). IBM OS/2 1.3 SE on 5.25 inch disks is IBM part
no. 84F7587. For 3.5 inch disks ask for part no. 84F7588. Media are
high density. Corresponding EE part nos. are 15F7196 and 15F7195.
2039
NEWS>

IBM OS/2 Version 1.3 is also available from several mail order sources,
including Egghead Discount Software (tel. 800-344-4323) and Elek-Tek
(tel. 708-677-7660).

IBM plans to make OS/2 2.0 available everywhere DOS is purchased, to
bundle 2.0 with new systems, and to offer free or discounted upgrades
depending on the product replaced (DOS, Windows, or OS/2 1.x).

------------------------------

(6)How much does OS/2 cost?

IBM OS/2 Version 1.3 SE retails for USD 150. M will offer OS/2 2.0
for USD 195 retail.

------------------------------ 2031
NEWS>
(7) Can I upgrade to IBM OS/2 1.3 SE from DOS?

Yes, as long as you are upgrading from IBM PC-DOS. The upgrade retails
for USD 99. Part numbers are 85S1656 for 5.25 inch media and 85S1657
for 3.5 media.


------------------------------

(8)Can I upgrade to IBM OS/2 1.3 SE from an older version?

Yes, as long as the previous version is an IBM version. There is a 99
USD charge for this upgrade. Licensees may wish to wait for the free
upgrade to OS/2 2.0 that IBM plans to make available.372
NEWS>
9If I buy IBM OS/2 1.3 now, how much will it cost to get 2.0?

All IBM OS/2 1.x licensees upgrading to OS/2 2.0 beforJuly 31, 1992,
will pay nothing. Version 1.x EE licensees will receive the full 2.0 ES
upgrade. IBM reserves the right to revise or add to these terms.

------------------------------

(10)Does IBM offer educational discounts on purchases of OS/2? Site
licenses?

IBM hboth. The educational priceapproximately USD 99 for OS/2
1.3 SE. SE also comes in non-media (manual and license only) packages
at a reduced price, part no. 84F8528. An SE additional license
(entitles holder to make one copy of media and manual) is part no.
15F1655; EE, 15F7201. 544
NEWS>
------------------------------

(11) What hardware do I need to run IBM OS/2 1.3 SE?

You need a PC, PC compatible, or PS/2 with at least an 80286 CPU, 2 MB
or more of RAM (configured as 640K base plus the remainder as extended
memory), a 20 MB or larger hard disk (with at least 10 MB free on C:), a
supported video adapter (CGA, EGA, VGA, MCGA, 8514/A, XGA, or third
party driver) with appropriate display, and a high density 3.5 or 5.25
inch floppy drive for installation. A mouse is recommended.

PM will not operate with the Monochrome Display Adapter or the Hercules
Monochrome Graphics Adapter. Usually PM will fail to work with
monochrome EGA. However, some EGA adapters (e.g. Paradise Monochrome
EGA Card, ATI EGA Wonder) will emulate all color EGA modes on TTL
monochrome monitors and, thus, will work with PM. "Autoswitching" on
non-IBM EGA adapters and "shadow RAM" should be disabled (usually with a717
NEWS>
non-IBM EGA adapters and "shadow RAM" should be disabled (usually with a
DIP switch or jumper setting).

On (E)ISA bus machines, OS/2 supports 16-bit hard drive adapters which
conform to the Western Digital chipset interface standard (i.e. nearly
all MFM, RLL, IDE, and ESDI adapters). An adapter capable of sector
remapping should be used (and enabled) with hard drives larger than 1024
cylinders. (The 1024 cylinder limit is a BIOS constraint.)

IBM OS/2 1.3 is directly compatible with IBM's Microchannel SCSI
adapters and attached devices. Question 15 discusses third party SCSI
compatibility, including CD-ROM issues. Irwin (tel. 800-348-6242) and
Maynard (tel. ???-???-????) manufacturOS/2 compatible tape backup
systems. [More tape backup systems and Bernoulli information?]

Supported printers include the Hewlett-Packard LaserJet family; IBM
ExecJets, Proprinters, Quickwriters, Quietwriters, Pageprinters, and
Laserprinters; Epson dot matrix printers; Postscript devices; and other 889
NEWS>
Laserprinters; Epson dot matrix printers; Postscript devices; and other
printers compatible with these families. A variety of IBM and HP
plotters is also supported. If difficulties are encountered in printing
make sure the printer port generates interrupts and does not conflict
with other installed devices. Also make sure that a high quality, fully
wired cable is used. IBM PS/2 Models 90 and 95 must have their parallel
printer ports set to compatibility mode using the setup disk.

IBM OS/2 1.3 runs on a wide array of clones with a wide variety of
hardware. However, compatibility cannot be assured with every non-IBM
device. Often problems can be fixed with a BIOS upgrade or an OS/2 CSD
(see Question 34; for example, the latest CSD for IBM OS/2 1.3 will fix
a problem involving the loss of CMOS setup information on certain PC
compatibles). Version 2.0 will, however, be officially tested and
supported on a wide variety of non-IBM equipment, including machines
manufactured by Acer, ALR, Apricot, Arche, AST, AT&T, Blackship, Club
American, Compaq, CompuAdd, CSS Labs, DEC, Dell, Dolch, Epson, Everex,
Hertz, Hewlett-Packard, Intel, Logix, Memorex, NCR, NEC, Netframe, 30542
NEWS>
Hertz, Hewlett-Packard, Intel, Logix, Memorex, NCR, NEC, Netframe,
Northgate, Olivetti, Panasonic, Parallan, Reply, Siemens, Tandon,
Tandy/Grid, Tatung, Tricord, Toshiba, Twinhead, and Wyse. The number of
supported peripherals and displays will also increase substantially.

------------------------------

(12)What applications are available for OS/2 1.x?

They number in the low thousands at present and include applications
from almost every category imaginable. Some are character based
applications; some are PM based.

DOS/Windows applications with OS/2 counterparts include Lotus 1-2-3
(both character and PM), Freelance, Microsoft Word (both character and
PM), Excel, Multiplan, Aldus Pagemaker, Ventura Publisher, Corel Draw,
WordPerfect, DisplayWrite, DeScribe, Micrografx Designer, AutoCAD,
Oracle, RBase, PC SAS, SPSS, HyperAccess/5, DynaComm, Pro-YAM, Borland225
NEWS>
Oracle, RBase, PC SAS, SPSS, HyperAccess/5, DynaComm, Pro-YAM, Borland
Sidekick, Paradox, Wingz, Brief, QEdit, and many others. In some cases
DOS and OS/2 versions ship together (e.g. Microsoft Word 5.5, Lotus 1-2-
3 3.0, Wingz). Utilities include PKZIP/UNZIP, SEA's ARC, LHA, Zoo 2.1,
GNU tools, tens of different file finders, desktop clocks, calculators,
and many more. Programming languages include Assembler, C++, COBOL,
Pascal, C, Fortran, BASIC, REXX, Smalltalk, Modula-2, and still more.

The IBM NSC BBS (tel. 404-835-6600) provides an online product database
of hardware and software compatible with OS/2. A directory of OS/2
applications, IBM document number G362-0029-00, is published by Graphics
Plus, tel. 800-READ-OS2.

------------------------------

(13) Where can I obtain OS/2 freeware and shareware?

Many BBSes hold large OS/2 libraries. Fernwood (tel. 203-483-0348) has397
NEWS>
Many BBSes hold large OS/2 libraries. Fernwood (tel. 203-483-0348) has
over 50 MB worth. The OS/2 Shareware BBS (tel. 703-385-0931) and the
Windows & OS/2 Magazine BBS (tel. 805-684-0589, fee req.) carry still
more. The IBM NSC BBS has some shareware/freeware as well, along with
CSDs (see Question 34) and the PS/2 Assistant (an invaluable resource
for locating almost any sort of information on OS/2). The Usenet
conference comp.binaries.os2 carries OS/2 software. And several sites
are available via anonymous ftp. (No ftp? Send a single line message
with the word HELP to [email protected] to learn about Princeton's ftp
mail server.) They include (with Internet node numbers and
subdirectories):

hobbes.nmsu.edu 128.123.35.151 pub/os2
mtsg.ubc.ca 137.82.27.1os2:
luga.latrobe.edu.au 131.172.2.2pub/os2
msdos.archive.umich.edu 141.211.164.153 msdos/os2
funic.funet.fi 128.214.6.100 pub/os2
novell.com 130.57.4.1 os2 569
NEWS>
novell.com 130.57.4.1 os2

The last site should not be accessed weekdays between 8:00 a.m. and 5:30
p.m. Pacific Time.

Other sources include CompuServe ("GO IBMOS2") and the Bitnet/EARN site
BLEKUL11 (send a single line message with the word HELP to
[email protected] for more information).

------------------------------

(14)My Logitech mouse doesn't seem to be working with OS/2. What's
wrong?

The Logitech Series 7 and 9 serial mice work with the Mouse Systems PC
Mouse driver; all other Logitech serial mice, the Microsoft Serial Mouse
driver; bus mice, the Microsoft Bus Mouse (199) driver; PS/2 mice, the
IBM PS/2 Mouse driver. 7351
NEWS>
IBM PS/2 Mouse driver.

Conflicts can arise with OS/2 and native DOS/Windows. The complete
Logitech technical bulletin on OS/2, from which the above information
was obtained, is required reading for users experiencing problems. It
is available from the Logitech Support BBS, tel. 415-795-0408.

------------------------------

(15) Is there a driver available for my SCSI adapter?

SCSI support has improved dramatically in the past few months. Users
should make sure, however, that driver support extends to multiple SCSI
devices, including CD-ROM, tape backup, and both primary (bootable) and
secondary (nonbootable) hard disk drives in both FAT and HPFS
configurations. Such extensive support is still rare.

Columbia Data Products (tel. 407-869-6700, BBS tel. 407-862-4724)903
NEWS>
Columbia Data Products (tel. 407-869-6700, BBS tel. 407-862-4724)
supplies or plans to supply OS/2 1.3 device drivers for numerous third
party SCSI adapters, including some of the products mentioned below.
Support may be limited to a choice of one primary SCSI hard disk drive,
or one or more secondary SCSI hard disk drives. Micro Design
International (tel. 407-677-8333) offers SCSI Express, a package
supporting secondary hard disks, rewritable optical disks (both with
HPFS if desired), WORM, CD-ROM, and tape drives with BusTek, Adaptec
154x/1640, and IBM SCSI adapters.

Adaptec (tel. 408-945-2550, BBS tel. 408-945-7727) provides OS/2 1.x
support for FAT hard disk drives attached to its line of ISA SCSI
adapters. Always Technologies makes an OS/2 1.x driver available on its
BBS (tel. 818-597-0275) for its IN-2000 ISA SCSI adapter. At present
the driver supports secondary hard disk drives only. Bustek (tel. 408-
259-6237) has OS/2 1.x and 2.0 (beta) drivers for both FAT and HPFS hard
disk drives attached to its BT-742A EISA SCSI adapter.CE Infosys (tel.
703-435-3800) has OS/2 1.x support largely in place for its Microchannel4076
NEWS>
703-435-3800) has OS/2 1.x support largely in place for its Microchannel
and ISA SCSI adapters and is committed to future enhancements. DTC/Qume
(tel. 408-262-7700, BBS tel. 408-942-4197) supports OS/2 1.x on its 3280
ISA SCSI adapter. Both FAT and HPFS hard disk drives are supported, but
secondary drives cannot coexist with a primary drive. Future Domain
(tel. 714-253-0400) provides an OS/2 1.x driver with its MCS-700
Microchannel SCSI adapter that supports up to six FAT or HPFS hard disk
drives. Hard disk drive support is also available for its 1660 and 1670
ISA SCSI adapters. Western Digital (tel. 714-863-0102, BBS tel. 714-
753-1234) offers OS/2 1.3 driver support with its 7000 FAAST ISA SCSI
adapter for both FAT and HPFS hard disk drives. Seagate (BBS tel. 408-
438-8771) has chosen not to supply an OS/2 driver for its ST-01/02 ISA
SCSI adapters.

Corel Systems (publisher of Corel Draw, tel. 613-728-8200) supplies OS/2
compatible CD-ROM (and rewritable) systems.

IBM OS/2 2.0 should include direct support for many third party SCSI 249
NEWS>
IBM OS/2 2.0 should include direct support for many third party SCSI
adapters and devices.

------------------------------

(16) How about a high resolution driver for my video adapter?

In many cases an up-to-date OS/2 driver is available. If not, a driver
for an older vsion of OS/2 may work. If all else fails, standard VGA
must suffice.

Drivers are available directly from the manufacturer of the video
adapter or, in many cases, through the shareware/freeware sources listed
above.Orchid (based on Tseng Labs chips) and Trident (among others)
have released high resolution drivers for OS/2 1.3. A third party ATI
driver is available from the shareware/freeware sources. Most OS/2 2.0
features will be available using an OS/2 1.3 display driver. DOS and
Windows programs running under OS/2 2.0 will work with their own device4161
NEWS>
Windows programs running under OS/2 2.0 will work with their own device
drivers as well as with any OS/2-supported device.7t a driver for my printer?

If your printer is not compatible with one of the drivers supplied with
OS/2, check with the printer manufacturer first then with the IBM NSC
BBS. For example, a Hewlett-Packard LaserJet III driver for IBM OS/2
1.3 is now available on the NSC BBS. If you own an IBM printer, check
with the Lexmark BBS (tel. 606-232-5653).

IBM recommends that DeskJet owners select the LaserJet Classic driver
for output with OS/2 1.3. Custom DeskJet, PaintJet, and other drivers
will ship with OS/2 2.0, and these new drivers will work with OS/2 1.3.
Non-PM applications may supply their own printer drivers, and text only
output is always an option. 583
NEWS>
output is always an option.

------------------------------

(18)How do I access HPFS partitions on my hard drive without booting
from the hard drive? I've done something (like changing
CONFIG.SYS) that doesn't let me boot OS/2.

With IBM's OS/2, insert the Installation Diskette in Drive A and reboot.
When the logo appears on screen, press ESC. You will be given an OS/2
command line prompt.

Make sure you backup CONFIG.SYS before making any changes so that you
can easily revert to the old version should things go wrong.

Incidently, you may use this method to run CHKDSK on your OS/2 boot
partition. After obtaining the OS/2 command line prompt, remove the
Installation Diskette and insert Diskette 1. Type CHKDSK C: /F to755
NEWS>
Installation Diskette and insert Diskette 1. Type CHKDSK C: /F to
repair damage to the boot partition.

------------------------------

(19)I can't install OS/2 from DrivB. What's wrong?

IBM OS/2 can only be installed from Drive A. If you have the wrong disk
size go back to your dealer and obtain the correct media. Otherwise you
could go inside your machine and swap floppy drive cable connectors, use
your system's setup utility to set the new CMOS parameters, and then
install OS/2 from the new Drive A. Sometimes the floppy drive cable
connectors will not be the same. If so you can use the DOS program
FDFORMAT (available via anonymous ftp from wsmr-simtel20.army.mil,
directory pd1:) to create 1.44 MB (80 tracks, 18 sectors
per track) 5.25 inch disks. As before, reset your CMOS parameters to
fool your machine into thinking the 5.25 inch drive is actually a high
density 3.5 inch drive, DISKCOPY the diskettes, and install. 927
NEWS>
density 3.5 inch drive, DISKCOPY the diskettes, and install.

IBM is working to make the install process friendlier in future releases
of OS/2.

------------------------------

(20) Is there a Norton Utilities for OS/2?

Not yet. But the GammaTech Utilities should fill the role with UnDelet
and other programs. Contact their publisher at tel. 405-359-1219.

------------------------------

(21) Sometimes Presentation Manager will freeze when I run an
application, and I have to reboot. What's wrong?

Often the problem can be traced to the DOS box. If at all possible,5099
NEWS>
Often the problem can be traced to the DOS box. If at all possible,
upgrade to true OS/2 applications. OS/2 1.x provides far more
protection in native mode.

PM has some protection of its own. It can trap applications that do not
respond to input, but you have to give it a chance. Press CTRL-ESC (to
attempt to bring up the Task Manager), then wait up to a full minute
before rebooting (without moving the mouse or pressing any other keys);
a dialog box may appear with further instructions.

------------------------------

(22) My dealer doesn't know OS/2 from Unix.How can I get answers to
my OS/2 questions?

If your question is not answered in this FAQ List, post a note to the
appropriate Usenet conference: comp.os.os2.apps carries discussions
related to finding or using any OS/2 application, comp.os.os2.programmer2671
NEWS>
related to finding or using any OS/2 application, comp.os.os2.programmer
addresses anything related to OS/2 programming, and comp.os.os2.misc is
for any other OS/2-related discussion.These groups are watched closely
by IBM's OS/2 development team. BLEKUL11 (on Bitnet/EARN) distributes
its own OS/2 conference by mail; send a single line message with the
word HELP to [email protected] for full instructions.

Your local FidoNet BBS may carry the OS/2 echo conference. If not, ask
your system operator to get ahold of it. CompuServe ("GO IBMOS2") is
also an excellent source of information.

The IBM NSC BBS was established as a support forum. That BBS's message
areas, product database, and PS/2 Assistant file(s) are invaluable
resources. And the company has launched an OS/2 hotline (tel. 800-342-
6672) for user inquiries and orders. (Ask about the OS/2 T-shirts and
videocassettes.)

OS/2 has its own magazines as well. To subscribe to IBM Personal 433
NEWS>
OS/2 has its own magazines as well. To subscribe to IBM Personal
Systems Developer, a quarterly publication, telephone 407-982-1105. For
information on a brand new OS/2 magazine, send netmail to
[email protected]

------------------------------

(23) How can I get ahold of the beta release of OS/2 2.0?

Members of the Early Experience Program and certified developers can
receive OS/2 2.0 beta.Details on program enrollment are available
through both the IBM NSC BBS and the Hotline. Residents outside North
America should contact local IBM branches for specific information on
availability of OS/2 2.0 beta. The IBM NSC BBS may, in the future, stop
taking orders for OS/2 2.0 beta.

------------------------------
605
NEWS>

(24) Why should I use HPFS? What does it offer me? Does it work with
DOS?

HPFS offers long file names (greatly exceeding the "8 dot 3" limit in
FAT/DOS file systems) and speedier disk operation, particularly on large
hard disks. HPFS is not case sensitive, although it does preserve case
in file names.

However, HPFS is not currently supported on removable media, although
some programs (e.g. BACKUP) preserve long file names on such FAT disks.
Also, native mode DOS cannot access a HPFS partition. However, the DOS
compatibility box "sees" all files that conform to the "8 dot 3" naming
conventions, even if they are stored on HPFS volumes.

------------------------------

(25)I'm a Unix wizard. How do I make OS/2 resemble Unix?777
NEWS>
(25)I'm a Unix wizard. How do I make OS/2 resemble Unix?

A great number of GNU and other standard Unix utilities have been ported
to OS/2 native mode and are available from the shareware/freeware
sources listed above. A uucp package, UUPC/Extended, is available via
anonymous ftp from sun.soe.clarkson.edu, directory pub/uupc; netmail
[email protected] with questions.

In addition, the Hamilton C Shell is available from Hamilton Labs, tel.
508-358-5715 or netmail [email protected] The Thompson Toolkit, a
Bourne-like shell, is published by Thompson Automation, tel. 206-224-
1639. Thompson offers a version of awk as well. MKS (tel. 519-884-2251
or netmail [email protected]) publishes a number of standard Unix utilities
for OS/2. TCP/IP support is available from IBM (and no longer requires
EE) or FTP Software (send netmail to [email protected]). [BSD shell?]

------------------------------
9480
NEWS>

(26)I would like to set up an OS/2 BBS. What is available?

Many packages are available from the shareware/freeware sources listed
above. OS/2 is an excellent environment for BBS operation, including
large multiline facilities. Related software will enable FidoNet
capabilities, gateways to Usenet/UUCP, nodelist processing, additional
file transfer protocols, and more.

Four popular OS/2 BBSes are Maximus and Simplex (available from
shareware/freeware sources), Omega Point/2 (BBS tel. 404-564-1961), and
Multi-Net (tel. 503-883-8099, BBS tel. 503-883-8197).

------------------------------

(27)The printed and online manuals do not document REXX in any detail.
Where can I obtain more information?6112
NEWS>
IBM publishes two separate manuals:

"IBM Operating System/2 Procedures Language 2/REXX User's Guide," Part
No. 01F0272, Document No. S01F-0272; and

"IBM Operating System/2 Procedures Language 2/REXX Reference," Part No.
01F0271, Document No. S01F-0271.

An alternative is "The REXX Language: A Practical Guide to Programming
(2nd Ed.)" by Mike Cowlishaw, Prentice Hall, ISBN 0-13-780651-5.

In addition, there are at least two different versions of REXX online
references available from one or more of the shareware/freeware sources
listed above.

------------------------------ 283
NEWS>
(28) Doesn't OS/2 have applets like Windows? I miss Solitaire.

All the Windows applets have been ported to OS/2. The package is called
Windows Libraries for OS/2 (WLO) Version 1.0. They should be available
from CompuServe and from some of the shareware/freeware sites listed
above. IBM OS/2 2.0 will ship with several applets.

------------------------------

(29) How do I redirect printer output to a file?

The Postscript printer driver has a built-in option for printing to a
file. Navigate through the PM Print Manager configuration options to
access this feature.

For all other drivers, first hold (pause) the Print Manager queue then
print from the application. The output file will be located below the455
NEWS>
print from the application. The output file will be located below the
SPOOL subdirectory. COPY the file elsewhere then cancel the job from
the Print Manager.

(These methods assume the IBM Print Manager (spooler) is installed and
active.)

------------------------------

(30)Can I use COM3 and COM4 in OS/2?

IBM OS/2 1.x ships with a driver that supports COM3 on Microchannel
PS/2s only. However, the Fernwood BBS and other sites carry a
replacement driver, COM16550, which supports COM3 and/or COM4 on (E)ISA
bus machines. This driver also supports speeds greater than 19,200 bits
per second. Ports must not share interrupts on (E)ISA bus machines,
however.
627
NEWS>

"Smart" (coprocessor controlled) multiport communication adapters should
be used when installing more than four ports. Such an adapter will work
with OS/2 if the manufacturer has written an appropriate driver.
Examples include IBM's own ARTIC products and Stargate (tel. 800-782-
7428) adapters.



(31On my 1024x768 high resolution display I get obnoxiously large
icons (64x64).How do I make them smaller?

Patch the display driver file, DISPLAY.DLL, using a program like DOS's
DEBUG. Search for the byte sequence 40 00 40 00 20 00 20 00
(hexadecimal) (sometimes the sequence is 28 00 28 00 20 00 20 00) and
change it to 20 00 20 00 20 00 20 00.

------------------------------799
NEWS>
------------------------------

(32) How do I start a background process from the OS/2 command line?

Look up the START and DETACH commands in the online reference.

------------------------------

(33)How do I start a DOS application from a PM icon?

In IBM OS/2 1.3 DOS applications can be started from a PM program group
icon just like native OS/2 and PM programs (assuming the OS/2 CONFIG.SYS
file contains the lines DEVICE=...\DOS.SYS and PROTECTONLY=NO).

From the PM desktop go to a program group and select New. Enter the DOS
program's title (e.g. "Lotus 1-2-3"), the path to the program (to an
EXE, COM, or BAT file, e.g. "C:\Lotus\Lotus.Exe"), and any optional
parameters like command line options and/or the DOS application's9691
NEWS>
parameters like command line options and/or the DOS application's
working directory (e.g. "C:\Lotus"). Select the Add button, and PM will
create a DOS icon with that application's name in the program group.
These parameters may be altered by highlighting the icon and selecting
Properties. Double clicking on that application's icon will cause OS/2
to switch to the DOS compatibility box and start the application.

------------------------------

(34)What are CSDs, how do I tell which I have, and where do I get
them?

CSDs are Corrective Service Diskettes, or bug fixes, periodically issued
by IBM. The OS/2 CSD level number may be obtained using the command
SYSLEVEL from the OS/2 command line prompt. CSDs are cumulative, i.e.
only the most recent CSD is required to bring a system up from any
previous CSD level. However, CSDs only apply within a major version
number. For example, a full upgrade, not a CSD, would bring OS/27133
NEWS>
number. For example, a full upgrade, not a CSD, would bring OS/2
Version 1.2 up to Version 1.3. Note also that SE CSDs are not the same
as EE CSDs.

CSDs may be ordered by anyone with an IBM customer number (usually large
sites) directly from IBM (tel. 800-237-5511). OS/2 users without
customer numbers should ask an authorized IBM dealer to order the CSD.
Many dealers do not know about this program, so be persistent.CSDs may
also be downloaded from the IBM NSC BBS or CompuServe ("GO IBMOS2").

------------------------------

(35) How do I add the Paste option to the system menus of windowed,
non-PM applications?

In OS/2 1.3, start a windowed text mode application (e.g. the OS/2
Window command line). Bring up the system menu with SHIFT-ESC. Use the
down arrow key (not the mouse) to highlight Mark. Press SHIFT-ENTER.305
NEWS>
down arrow key (not the mouse) to highlight Mark. Press SHIFT-ENTER.
Close the window. Paste will then appear in system menus.

------------------------------

(36) How do I add new fonts for Adobe Type Manager?

First create a temporary directory (e.g. C:\TEMP) and copy all the new
font files to that directory. Each font should consist of two files
with extensions PFB and AFM. (PFM files are used by Windows and can be
converted to AFM, if necessary, using a utility available from many of
the shareware/freeware sources listed above.) Then, using the Control
Panel, install the fonts making sure to choose the temporary directory
instead of A:\. After installation is complete the files and temporary
directory may be deleted.