Category : OS/2 Files
Archive   : INFTXT.ZIP
Filename : INSTALL.TXT

PRINT SELECTION FOR APAR - II06078 92/07/14
APAR= II06078 SER= DD DOC
FDISK INSTALLATION PROBLEMS
OS2INFOAPAR OS2INSTL
STAT= INTRAN FESN5NFO000-000 CTID= II0000 ISEV= 4
SB92/06/09 RC CL PD SEV= 4
PE= TYPE= I
RCOMP= INFOPCLIB PC LIB INFO ITE RREL= R001
FCOMP= PFREL= F TREL= T
ACTION= SEC/INT= DUP/
USPTF= PDPTF= DUPS 0
DW92/06/09 RT SC FT
RE PT UP LP
PV AP EN FL
LC92/07/02 RU92/06/09
CUST INST LVL/SU=
FAILING MODULE= FAILING LVL/SU=
SYSROUTE OF: RET APAR= PS=
COMP OPER ENV=


SYSRES= SYSIN= SYSOUT= CPU= RE-IPL=
OPTYPE= SPECIAL ACTIVITY= REGRESSION=
PRE-SCREEN NO.= RSCP= RS000
ERROR DESCRIPTION:
OSinfoapar os2instl
LOCAL FIX:
*************************************************
*************************************************
*** GENERAL INFO ON DRIVE PROBLEMS ***
*************************************************
*************************************************

These problems can be caused by

- incorrect setup information in CMOS memory for hard drive
being used


- disk corruption/failure

- incorrect identification of adapter by OS/2

- trying to install on a drive which was compressed using
a stacker utility

- trying to install over a Beta version of OS/2 2.0 (1.3 is
OK)

controller/hard disk



****************
Supported Drives
****************

On (E)ISA bus machines, OS/2 specifically supports hard
drive adapters which conform to the Western Digital chipset
interface standard (i.e. nearly all MFM, RLL, IDE, and
ESDI adapters) and Adaptec, Future Domain, and IBM SCSI
adapters. In addition, "generic" INT13 support is provided
for all other hard disk adapters. This "generic" support
even embraces such devices as Iomega's Bernoulli and
SyQuest's removeable media products. CD-ROM support is
included as well. At present the OS/2 CD- ROM driver does
not work with all brands, but the DOS device drivers, when
suitably configured and installed, will still provide
CD-ROM services to DOS/Windows programs. Printer and
plotter support is discussed in Question 12.

----------------------------

Certain PC compatibles have difficulty accepting OS/2 2.0
(CSD level 02000 only; see Question 24), particularly AT
bus systems with RLL, MFM, ESDI, or certain SCSI adapters
(e.g. AMI SCSI adapters). The problem usually appears in
the form of FDISK errors, extremely slow copying to the
hard disk, or a whining/grating noise emanating from the
hard disk.

IBM suggests a simple workaround. First, DISKCOPY Diskette
1 of your OS/2 2.0 package. Set aside your original
Diskette 1 and use the copy from now on as if it were the
original. Using a text editor, modify the CONFIG.SYS file
on Diskette 1 (the copy), replacing the line:
BASEDEV=IBM1S506.ADD
with
REM BASEDEV=IBM1S506.ADD. Boot the Installation
Diskette, and proceed through the installation procedure
through the first five diskettes, then reinsert the
Installation Diskette as directed. Then after files have
been copied from the Installation Diskette the system
prompts you to remove the diskette and press ENTER to
reboot. Do so, but immediately reinsert the Installation
Diskette as soon as the screen clears. Follow instructions
(insert Diskette 1 and press ENTER when prompted), then
press ESC when prompted. At the OS/2 command line, type:
RENAME C: OS2 IBM1S506.ADD IBM1S506.XXX
COPY C: OS2 IBMINT13.I13 C: OS2 IBM1S506.ADD
replacing C: with the appropriate drive if you are
installing elsewhere. Remove Diskette 1, then press
CTRL-ALT-DEL to reboot to finish installation.

Miscellaneos installation tips
******************************

Be sure adequate free disk space is available before
installing, including space for a swap file. Drives
compressed using Stacker or similar utilities should be
uncompressed before installing (unless access to these
drives is not needed). OS/2 2.0 is not presently
compatible with Stacker or similar utilities. However, an
OS/2 2.0 version of Stacker is forthcoming.

with other adapters. For example, many SuperVGA adapters
use large chunks of upper memory, and many hard disk
adapters have on board ROMs which can be mapped into this
area as well. Adapters must cooperate in their use of
memory and interrupts and must not share address space or
interrupts. Check your product manuals for more help.

Do not select HPFS when installing if your machine has 6 MB
of RAM or less. Doing so will likely result in diminished
performance. Change the IFS=...HPFS... line in your
CONFIG.SYS to REM IFS=... if necessary.

Automatic migration of your DOS CONFIG.SYS and AUTOEXEC.BAT
files is not recommended. If you have Windows 3.1
installed on your system do not migrate your Windows
desktop.

Be sure your CMOS setup parameters are set correctly,
especially those relating to floppy drives. All shadow RAM
should be disabled for best performance. RAM should be
given sufficient wait states and precharge cycles. The AT
bus should run at 8 MHz.

If you are using the IBMINT13.I13 driver to access an MFM,
RLL, or ESDI hard drive, and the hard drive has more than
1024 cylinders, be certain your hard disk adapter's sector
translation mode is enabled.

Certain Quantum IDE hard disks require a free ROM update
from the manufacturer to work with OS/2.

When installing over a beta version of OS/2 (except OS/2 2.0
level 6.177H, the Limited Availability release) be sure to
reformat.

To install the OS/2 2.0 DOS/Windows upgrade DOS or OS/2 must
already reside on the hard disk. If Diskette 1 is not
write protected then the installation program will record a
file indicating that upgrade terms have been satisfied and,
in the future, will not require DOS or OS/2 on the hard
disk to install.

OS/2 uses the same diskette format as DOS, so use DISKCOPY
to backup the installation diskettes and verify that none
have been corrupted.


****************************************
Miscellaneous Questions/Problems/Answers
****************************************

Question: How do I access HPFS partitions on my hard drive
without booting from the hard drive? I'm getting error
messages now -- how do I "repair" my hard disk?

With IBM OS/2 2.0, insert the Installation Diskette,
Shutdown (if necessary), and reboot. When prompted insert
Diskette 1 and press ENTER. When prompted, press ESC. You
will be given an OS/2 command line prompt. From there you
can make necessary changes to your hard disk -- an OS/2
character mode text editor is handy for such changes.
(Make sure you backup CONFIG.SYS before making any changes
so that you can easily revert to the old version should
things go wrong.)

FAT or HPFS partitions. After you reach the command line,
insert Diskette 2. Do not log to another drive. Type
CHKDSK X: /F to repair most kinds of damage to your hard
disk, replacing X with the appropriate drive letter. OS/2
CHKDSK will also remark your hard disk as accessible, if
possible, should OS/2 "lock it out" for some reason.

The best way to avoid the need to perform CHKDSK is to
always select Shutdown. Click on the Workplace Shell
desktop background using mouse button two to bring up the
appropriate menu. Also, avoid deleting OS/2- related files
when using native DOS.

Problem: My install hangs on Disk 1.
Resolution: In many cases, PCM hardware has disk caching
enabled on the drive controller card. The hang can often be
fixed by disabling the on-board caching. Another suggestion
is if the card has asynchronous memory refresh
capabilities, turn it off. This too may fix the problem.

Problem: Can't install OS/2 2.0 from Drive B. What's wrong?
Resolution: IBM OS/2 2.0 can only be installed from Drive A,
like DOS (unless your BIOS supports booting from Drive B),
or across a network (contact IBM for more information on
network installation procedures). If you have the wrong
disk size go back to your dealer and obtain the correct
media. Otherwise you could go inside your machine and swap
floppy drive cable connectors, use your system's setup
utility to set the new CMOS parameters, and then install
OS/2 from the "new" Drive A. Sometimes the floppy drive
cable connectors will not be the same. If so you can
obtain an adapter plug.

Question: How should I partition my hard disk for OS/2?
Answer: OS/2 should ideally be in a partition by itself,
unless you are considering a dual boot system which
requires DOS to be loaded first. The partition should be
approx 40-50 megabyts in size for OS/2 alone, assuming you
wish a full default install and the swap drive on the same
partition. The lower amount of memory you have, the larger
swap file (and partition) you will need.
You should have at least 2 partitions, one for OS/2 and the
other for data.
Question: Do I need to reformat to install OS/2 2.0?
Answer: It's always a good idea. However, the only versions
of OS/2 you MUST reformat over is over ANY OS/2 beta EXCEPT
for L.A. (6.177H) If you formatted during an install and
the install aborted, reformat. If you did a "dirty"
(unformatted) install and it died, try again without
formatting. If that too fails, you may want to back up any
needed data files from the target drive and reformat.
There should be no other reason to install 2.0 G.A. over
itself. If you want to add features, use the OS/2 System
object, System Setup and Selective Install. You can add
virtually any feature this way.


COUNTRY.SYS not found

Symptom: COUNTRY.SYS error message at bootup of first two
diskettes or after first five diskettes, and reboot of
machine by installation program.
Problem: Invalid device driver for hard disk being used.
Seems to occur more often on non-IDE/SCSI drives. More
prevalent on ESDI/MFM/RLL drives. Country.SYS error
messages almost always point to OS/2 not being able to
recognize the hard drive media.
Resolution: Follow instructions in #8 above.

COUNTRY.SYS not found

installing.
Problem: Possible conflict with another device on the
machine.
Resolution: Disconnect any tape backup, CD-ROM or other
devices not needed for installation. Reconnect once
installation is complete.

COUNTRY.SYS not found on a P70

Symptom: COUNTRY.SYS not found error message while
installing on a P70.
Resolution: Contact your IBM CE for ECA068. This is
indicative of a problem recognizing the disk. ECA068 should
remedy this.

See APAR II06081 for more info on SCSI compatibility.