Category : Various Text files
Archive   : NLM-INFO.ZIP
Filename : DOCLINE.TXT

Output of file : DOCLINE.TXT contained in archive : NLM-INFO.ZIP
National Library of Medicine
MAY 1991

DOCLINE is the National Library of Medicine's automated interlibrary
loan request and referral system. It was developed to fill the
immediate need for improved service to the health professional by the
rapid routing of interlibrary loan requests throughout the National
Network of Libraries of Medicine_ (NN/LM_). Design features of the
DOCLINE system are simplicity and ease of use. Requests may be
input, received, and updated without formal training. Other major
advantages are collection of management information on interlibrary
loan activity and reduction in staff time to process requests.
Implementation of DOCLINE began in March 1985 and by April 1992, over
2,200 libraries were DOCLINE users.


When creating interlibrary loan requests, the user enters a library
identification number (LIBID) rather than the entire name and address
of the borrowing institution. Because DOCLINE is linked to MEDLINE_,
its backfiles, and the HEALTH file, the borrowing library is able to
input the unique citation number (UI) from MEDLINE and HEALTH and
have all of the needed bibliographic data automatically placed in the
ILL request. The same links exist to the CATLINE_, SERLINE_, and
AVLINE_ databases. If there is no UI, the system prompts the user to
input the bibliographic data. Each request can be edited quickly and
easily to correct errors made during input before releasing the
request to the system for routing to a potential lending library.

Librarians are able to access DOCLINE to check the status of their
loans both as a borrower and lender. Lenders receive and print their
requests daily at their terminals. After a loan is either filled or
not filled the action taken is entered into the system by the lender
and the request is updated. Borrowers also receive daily online
lists of requests that have been completely routed through DOCLINE
and remain unfilled.

Automatic routing of requests for titles in SERHOLD_, NLM's National
Biomedical Serials Holdings database which contains the holdings of
3,085 libraries, is a major component of the system. Routing is
based on holdings data in SERHOLD, as well as on established local
routing patterns provided by applicants. Requests are routed only to
DOCLINE participants identified as holders of the requested material
and included on the stored routing table provided by the borrower.
The system automatically equalizes the workload among potential
lenders. Requesters also have the option to select one preferred
lender for each request. If the request is not filled by that
lender, automatic routing then occurs.

Routing of requests for serial titles that are not in SERLINE,
monographs, and audiovisuals cannot be automatic, as there is no
master holdings database for these materials. Instead, these
requests are routed to potential lenders input by the requester.

Four time-triggered actions have been built into DOCLINE:

ù The requester may stipulate a date after which an item is no longer
needed. Once that date is reached and before referral to the next
potential lending institution, DOCLINE automatically will "retire"
the loan request.

ù Lending institutions must accept their loan requests within one
working day of input or the requests will be routed
automatically to another potential lender.

ù If no update of a loan request has occurred within three working
days of receipt, a reminder message will be generated
automatically by the system and sent electronically to the
potential lender who received the request.

ù The loan will be routed automatically to another potential lender
if there has been no action within four days of receipt.

Loansome Doc_

Loansome Doc, the National Library of Medicine's document ordering
capability for Grateful Med_ users, allows health professionals to order
documents electronically from a DOCLINE library. All Grateful Med users
ordering documents must identify a DOCLINE library that is willing to
serve them. The health professional performs a Grateful Med search on
MEDLINE, its backfiles, HEALTH file or SDILINE_ then, reviews the
citations retrieved, and identifies specific documents ordered. The
order is sent by Grateful Med to the DOCLINE library. The document
orders sent to the Grateful Med user's Ordering Library (DOCLINE
library) are managed by the NLM mainframe computer. The Grateful Med
user does not have access to DOCLINE. The request will contain
information similar to a DOCLINE request.

DOCLINE libraries are encouraged to participate in Loansome Doc and
serve health professionals who are Grateful Med users and who wish to
obtain document delivery service using this new feature in Grateful Med.
Loansome Doc provides several advantages to libraries providing document
delivery services to health professionals.

1. All requests received via Loansome Doc will have correct citation

2. Requests can be receipted by the library at a convenient time,
anytime DOCLINE is available.

3 . All requests will be on identical forms.

4. Each request will carry a legible and correct user's name and

5. NO citation will need to be rekeyed to transfer it to DOCLINE. The
citation is transferred to DOCLINE by inputting the request number.

6. Grateful Med users can check on the status of their loans
electronically rather than calling the library.

Management Information

Each DOCLINE participant receives regular summary reports on its
activity as a lender and as a borrower. Reports in greater depth,
including, for example, collection development data are distributed


DOCLINE application packets are distributed by the Regional Medical
Libraries. Completed applications, including the routing tables, are
reviewed by the RML's before being sent to NLM. Institutions will be
assigned a DOCLINE code when their application is processed by NLM.
Some institutions may wish to secure a second code at the time of
application if their interlibrary loan activity warrants an additional

NLM has no plans to implement charges for the use of DOCLINE.


Any terminal that can access MEDLINE and is able to display 80
characters on a line is able to access DOCLINE. NLM recommends,
however, the use of CRT-type terminals or microcomputers with terminal
emulation software, operating at 1200 baud with a separate or built-in
printer. These will make use of DOCLINE easier and more efficient.

Service Desk

For assistance using DOCLINE or questions about the system, call the
DOCLINE Service Desk at 800-633-5666. When staff is not available,
callers may leave a recorded message, and a staff member will return the

Training and Documentation

DOCLINE is easy to learn and use and does not require formal training.
NLM provides a user manual to all new users. Updates will be
distributed to all users when changes are made to the system.


DOCLINE is available from 7:00 a.m. to 10:00 p.m. Eastern Time, Monday
through Friday, and from 7:00 a.m. to 5:00 p.m. Eastern Time, Saturday.
DOCLINE is not available on major national holidays (Thanksgiving,
Christmas, New Year's Day, Memorial Day, Independence Day, Labor Day).

For further information concerning DOCLINE please contact:

Collection Access Section
National Library of Medicine
8600 Rockville Pike
Bethesda, MD. 20894

For a complete list of NLM Fact Sheets write to:

Office of Public Information
National Library of Medicine
8600 Rockville Pike
Bethesda, Maryland 20894

  3 Responses to “Category : Various Text files
Archive   : NLM-INFO.ZIP
Filename : DOCLINE.TXT

  1. Very nice! Thank you for this wonderful archive. I wonder why I found it only now. Long live the BBS file archives!

  2. This is so awesome! 😀 I’d be cool if you could download an entire archive of this at once, though.

  3. But one thing that puzzles me is the “mtswslnkmcjklsdlsbdmMICROSOFT” string. There is an article about it here. It is definitely worth a read: