From digex.com!lynx.unm.edu!umn.edu!spool.mu.edu!agate!library.ucla.edu!news.mic.ucla.edu!unixg.ubc.ca!wrob Sat Jul 31 14:45:06 1993
Path: digex.com!lynx.unm.edu!umn.edu!spool.mu.edu!agate!library.ucla.edu!news.mic.ucla.edu!unixg.ubc.ca!wrob
From: [email protected] (Robert Wong)
Newsgroups: comp.dcom.modems,comp.dcom.fax,comp.answers,news.answers
Subject: ZyXEL modem FAQ List v3.0, July 26, 1993 Edition
Followup-To: comp.dcom.modems
Date: 27 Jul 1993 09:39:50 GMT
Organization: University of British Columbia, Vancouver, B.C., Canada
Lines: 980
Sender: [email protected]
Approved: [email protected]
Distribution: world
Expires: Fri, 30 August 1993 00:00:00 GMT
Message-ID: <[email protected]>
NNTP-Posting-Host: unixg.ubc.ca
Summary: Contains common questions, and information sources of/about ZyXEL
modems. Software that works with, and vendors of ZyXEL modems is
also listed.
Keywords: ZyXEL FAQ FTP
Xref: digex.com comp.dcom.modems:28803 comp.dcom.fax:3913 comp.answers:1420 news.answers:9862


Archive-name: ZyXEL-modems/FAQ
Last-modified: 1992/07/05
Version: 3.0
Posting-frequency: monthly;the third Monday of every month

***** Begin Note *****
Robert McKeever ([email protected]), the former keeper of the ZyXEL FAQ has
turned over this responsibility to Robert Wong ([email protected]). I'd
like to publicly thank Robert McKeever ([email protected]) for all his efforts.

If you have some suggestions/additions/corrections/flames, etc., please send
them to [email protected]
***** End Note *****


ZyXEL Modems
Frequently Asked
Questions List

Version 3.0

Archived at: ftp.cs.psu.edu in /pub/fenner/ZyXEL

Please mail any additions to: [email protected]


=================
Table of Contents
=================

QFrequently Asked Questions
Q.1What is the proper pronunciation of "ZyXEL"?
Q.2What is a "ZyXEL"?
Q.3How fast do ZyXELs communicate with other ZyXELs and other modems?
Q.4How does one get access to ZyXEL technical support?
Q.5What are additional methods to contact ZyXEL USA technical support?
Q.6What is the latest official ROM release(s)?
Q.6AWhat does one do if one does not have have the latest ROMs?
Q.6BWhere does one obtain EPROMs to update modem ROMs?
Q.6CWhat does one do with the latest ROMs?
Q.7What are known country codes?
Q.7AHow does one change a country code?
Q.8What kind of power supply is used in a ZyXEL?
Q.9How does one make Caller ID (CID/CND) work correctly?
Q.10How does one patch GNU NetFax to work with ZyXELs?
Q.11What modifications are needed to S/S+ models to get the option?
Q.12Once a fax is received, what does one do?
Q.13What are the prices for upgrading a ZyXEL?

I.Information Sources
I.1FTP servers known to Carry ZyXEL info
I.2Mail servers known to carry ZyXEL info
I.3Known mailing lists dealing with ZyXEL modems
I.4ZyXEL's CELP compression mode for voice

P.Product Information
P.1NeXTSTEP software that works with ZyXEL modems
P.2UNIX software that works with ZyXEL modems
P.3MacIntosh software that works with ZyXEL modems
P.4OS/2 software that works with ZyXEL modems
P.5MS-DOS software that works with ZyXEL modems
P.6MS-Windows software that works with ZyXEL modems
P.7Amiga software that works with ZyXEL modems
P.8ZyXEL modem vendors


================================================================================
QFrequently Asked Questions
================================================================================

Q.1What is the proper pronunciation of "ZyXEL"?
--------------------------------------------------------------------------------

The proper pronunciation of "ZyXEL" is apparently "Zi-sell".


--------------------------------------------------------------------------------
Q.2What is a "ZyXEL"?
--------------------------------------------------------------------------------

ZyXEL is the name of a modem manufacturer. Thus a "ZyXEL" is a brand of
modem. They manufacture a series of fast, feature-packed modems that operate
on multiple platforms. The following chart will serve to quickly explain the
product line:

ModelTypeDisplayData Speed
--------------------------

U-1496BInternal (PC bus)none16.8 ZyX
U-1496B+Internal (PC bus)none19.2/16.8 ZyX

U-1496EExternal12 LED lights16.8 ZyX
U-1496E+External12 LED lights19.2/16.8 ZyX

U-1496External20 x 2 LCD display &16.8 ZyX
aka U-1496S 6 LED lights

U-1496+External20 x 2 LCD display &19.2/16.8 ZyX
aka U-1496S+ 6 LED lights

U-1496RRackmount15 LED lights19.2/16.8 ZyX

U-1496PPortableLED lights16.8 ZyX
(Fall '93?)

ZyCellularAvail. on all "Plus"N/ACell 9.6
Optionmodels


Note: The U-1496, aka the U-1496S is no longer manufactured.

For further information about ZyXEL modems, contact your local authorized
reseller, or mail server (Question I.2).


--------------------------------------------------------------------------------
Q.3How fast do ZyXELs communicate with other ZyXELs and other modems?
--------------------------------------------------------------------------------

ZyXEL modems will communicate with each other at the lowest speed that is
common to both modems. This means that the "Plus" (U-1496 B+/E+/S+) and
rackmount models will communicate with each other at the ZyXEL-specific speed
of 19.2 kbps. Non-"Plus" models communicate with each other and with "Plus"/
rackmounts at the ZyXEL-specific speed of 16.8 kbps.

More information is needed with respect to ZyXEL modems equipped with the
cellular option.

The fastest speed that ZyXEL modems will communicate with non-ZyXEL modems is
at 14.4 kbps (V.32bis).

The fastest speed that ZyXEL modems will communicate with USR HST/VHST modems
is at 2400 baud. ZyXELs will communicate with a USR Dual Standard (DS) modem
at 14.4 kbps (V.32bis).


--------------------------------------------------------------------------------
Q.4How does one get access to ZyXEL technical support?
--------------------------------------------------------------------------------

ZyXEL, Taiwan
BBS: 886-35-787045
Voice: 886-35-783942
FAX: 886-35-782439

TCL Technology, Hong Kong
BBS: (852) 574-6040
Voice: (852) 891-3281
FAX: (852) 891-6335

ZyXEL, USA (formerly 0/1 Networking)
4920 E. La Palma Avenue
Anaheim, CA 92807
USA
BBS: (714) 693-0762
Voice: (714) 693-0808 (Sales)
or: (800) 255-4101 (Works in Canada)
Voice: (714) 693-0808 (Tech. support)
FAX: (714) 693-8811
E-Mail: Brent Mosbrook ([email protected]) of ZyXEL USA

OCOMP Optimizing COMPuters, Canada
Voice: (416) 534-1508
E-Mail: George Vande Bunte ([email protected]) of OCOMP


--------------------------------------------------------------------------------
Q.5What are additional methods to contact ZyXEL USA technical support?
--------------------------------------------------------------------------------

[This was originally posted by Brent Mosbrook ([email protected]) of ZyXEL
USA technical support. It was slightly modified by me ([email protected]).]

The following information summarizes the various methods of accessing ZyXEL
technical support.

BBS We operate a 4-node BBS, 24 hrs a day. This provides ZyXEL
users access to the latest rom binaries, Zfax updates,
configuration guidelines, and software setup instructions.
In addition, sysop pricing and order forms are available.
You can reach the BBS by dialing 714-693-0762

Internet Technical support issues can be addressed to our new
internet account. Users can reach us by sending email to
[email protected] (Brent Mosbrook (ZyXEL)). We also monitor
the comp.dcom.modems and comp.dcom.fax newsgroups, and will
post or reply when appropriate.

An anonymous FTP site has also been established at the same
location. FTP ftp.sdsc.edu, and ZyXEL related files are in
the /pub/other/zyxel directory. We will place the latest
official roms and software here. This site is not intended
to replace the BBS, which has a much wider array of
available files.

Fidonet We maintain a node on the network, which is linked to our
BBS. You can reach us at: 1:103/725 (1:202/701.101
secondary address). Users can netmail technical support
questions to the above address, and they will be replied to
by our staff. We monitor the comm, hs_modems, and ZyXEL
echos, will post or reply when appropriate.

File REQest any file on our bbs by name (wildcards
accepted)

OR

"FILE" for files listing
"FILES" for files listing
"ROME" for the latest roms for the E
"ROMEP" " " " " " " E Plus
"ROMB" " " " " " " B
"ROMBP" " " " " " " B Plus
"ROMSP" " " " " " " S Plus
"ROMS" " " " " " " S
"ZFAX" " " " Zfax

CompuServe We are on-line at CIS and can be reached as user
71333,2734. We do not have a file library or
forum dedicated to ZyXEL at this time, but we
will respond to any technical support related
issue in e-mail.

* Note * Please use these accounts to address technical support
issues. We are not equipped to respond to sales-related
issues, such as the latest pricing or rom upgrade
purchases. These should be directed to our sales staff at
714-693-0808

--------------------------------------------------------------------------------
Q.6What is the latest official ROM release(s)?
--------------------------------------------------------------------------------

6.01 available only for 1-Mbit EPROMs
5.05m available for 1-Mbit and 512-Kbit EPROMs
(really old non-plus models)

Beta ROMs have been known to ship in modems supplied by ZyXEL USA, so you
may have a newer version than those listed here.


--------------------------------------------------------------------------------
Q.6AWhat does one do if one does not have have the latest ROMs?
--------------------------------------------------------------------------------

The most convenient way to get the latest ROMS is to buy them. OCOMP, The
Questor Project, ZyXEL USA, and others sell EPROMS with the latest
EPROM release. (see company directory at the end)

Another way is to obtain EPROMs (refer to question Q.3B), FTP the latest ROM
images from a FTP site, and then use an EPROM burner to burn in the latest
ROMs. You then have a set of the latest ROMs.

Hint: Having two sets of ROMs around is a GREAT idea. Keep old set that
was in the modem, and install the latest ROMs. If a bug is found in the new
ROMs, the old set can be re-installed. If the new ROMs are OK, then the old
set can be erased with an EPROM eraser (UV-light) and reused to burn in the
next ROM release.


--------------------------------------------------------------------------------
Q.6BWhere does one obtain EPROMs to update modem ROMs?
--------------------------------------------------------------------------------

Almost any major electronics supplier should be able to get the needed parts.
You'll also need access to an (E)PROM burner capable of burning 1-Mbit PROMs.
Shop around for your EPROMs, as prices can vary drastically.

You need **TWO** EPROMs for a complete set of ROMs.

***BUY TWO EPROM CHIPS***

NOTE: Radio Shack doesn't count as a major electronics dealer.

Part number to get: 27C010 1-Mbit EPROM
27C512 512-Kbit EPROM (really old non-plus's)


120ns or faster ROMs are recommended for non-plus model modems.
100ns or faster ROMs are recommended for plus model modems.

150ns ROMs have been known to work, but are definitely not advised.

Note for the inexperienced:
Using faster ROMs will not make your modem go faster. The speeds
recommended are those found to provide good reliability and operation
and getting faster ones will not provide any further speed enhancement.

Note for the lazy:
Robert McKeever ([email protected]) has just purchased a large quantity
of 27C010's and would be willing to sell some at a reasonable price
(plus shipping) for those who don't want to shop around. E-mail him
for details.

Robert McKeever ([email protected]) would even be willing to have them
burned for a few bucks more.



--------------------------------------------------------------------------------
Q.6CWhat does one do with the latest ROMs?
--------------------------------------------------------------------------------

Do a "AT &V" in your communications program. This will show the
current active configuration settings on your modem. Print out this display.
The information will prove to be handy should something go wrong, or should
you decide to perform a hardware reset.

Install them! Instructions are listed on page 15-7 and 15-8 of the ZyXEL
User's Manual (Revision 2.1).

Jussi Torhonen ([email protected]) suggests that a hardware
reset is advisable at this point. The hardware reset procedure is listed on
page 15-7 of the ZyXEL User's Manual (Revision 2.1). This is to allow
setup of the memory area reserved for new extended S-registers. Note that
this will cause the modem to lose your preferred configuration settings. The
settings can be restored by re-inputting the information derived from the
"AT &V" command.


--------------------------------------------------------------------------------
Q.7What are known country codes?
--------------------------------------------------------------------------------

Austria: 233
Finland:240
Japan: 234
North America: 255

If you know of any other country codes, please mail them to Robert Wong
([email protected]) for inclusion in a future version of this FAQ.


--------------------------------------------------------------------------------
Q.7AHow does one change a country code?
--------------------------------------------------------------------------------

These steps allow you to change the the line interface to match those
used/required for operation in various countries.

Type:
ats38=2
at#g123 where 123 is the country code desired.
at&w to save these settings

Probably best to power-cycle the modem at this point

at#h to get current country code (North America = 255)


--------------------------------------------------------------------------------
Q.8What kind of power supply is used in a ZyXEL?
--------------------------------------------------------------------------------

ZyXEL uses a transformer that puts out 20VAC, 900mA with a center tap

The transformer should ideally have output between 50 Hz and 60 Hz.

+-----+
AC --> | o o | <-- AC
\ o /
---
^
+-- Center tap

Robert Wong ([email protected]) has a power supply is a 120V AC, 60 Hz, 12.5W
model that outputs 9V AC, 1000mA.

Please e-mail Robert Wong ([email protected]) if you have a different power
supply.


--------------------------------------------------------------------------------
Q.9How does one make Caller ID (CID/CND) work correctly?
--------------------------------------------------------------------------------

Caller ID or Caller Number Delivery is a *paid* service that may be available
from the local phone company. One can *subscribe* to this service and get a
ZyXEL modem to display the time, name and phone number of the calling party.
To get Caller ID to work properly, the timing of certain registers need to
be set.

Robert McKeever ([email protected]) writes:

Way back in September, ZyXEL released a note (now disappeared off my drives)
which described the use of the S45 and S46 registers to set timing.

They (wrongly) assumed that the ringing on the GTD-5 exchanges was exactly
1.75s, following by 50ms silence, then data; for DMS-100 as a 2s - 3.5s ring
interval, followed by 500ms of silence.

The CallerID length depends on the amount of data the exchange transmits
as its message.


**********************------++++++++++++++++++
^ ^ ^
| | |
Ring Silence CallerID Data

I quote from their message:

<< It is difficult for the modem to receive CallerID signals for both exchanges
without configurable parameters. Two new parameters are implemented for this
purpose, S45 and S46. They are called "guard time" and "silence interval",
respectively.

The silence interval is the consecutive silence that the modem should detect
after ring on before CallerID signal to be processed. Distinctive ringing may
be combined with CallerID, and therefore a guard time is needed for the modem
to inhibit the silence detection.

Registers S45 and S46 are in units of 20ms. Default setttings should be in
the range of S45=100, S46=28 for DMS-100 (Bell, Northern), and possibly
S45=87 and S46=3 for GTD-5 switches. >>

The place this argument falls down, is on the GTD-5 switch, where they
use "flash ringing". Flash ringing starts at any point in the ring cycle,
which means you can get anywhere from 0.1s up to 2.0s of ringing current
before the 50ms silent period followed by data from the central office switch.

In any event, you now have the parameters for the critical registers
for CallerID, for whatever good it may do you.


--------------------------------------------------------------------------------
Q.10How does one patch GNU NetFax to work with ZyXELs?
--------------------------------------------------------------------------------

Receiving:

Receiving works flawlessly, PROVIDED that you convince Netfax to send
0x12 instead of 0x11 to the Zyxel when starting to receive a new page.

Apparently the standard changed this over two years ago, and most other
modems still also accept 0x11 as a compatibility kludge.

Sending:

The key to sending multiple pages is to throw out AT+FDT=a,b,c,d and
replace it with AT+FDT, and to set the desired parameters in a
AT+FDCC=a,b,c,d,e,f,g,h message sent when starting up.

A pre-made set of patches is available from ftp.cs.psu.edu:/pub/fenner/ZyXEL
as a file called netfax.patches


--------------------------------------------------------------------------------
Q.11What modifications are needed to S/S+ models to get the option?
--------------------------------------------------------------------------------

This modification enables the 3 pins next to the power connector for
the connection of an oscilliscope to view an eye pattern for line diagnostics.

Note: these 2 chips are CMOS devices and are static sensitive. Use
suitable caution.

chip Number Part Number Manufacturer Description
--------------------------------------------------------------------------
U11 AD7528JN (Analog Devices) 8-bit buffered DAC
U12 TL072CP Texas Instruments 2 x FET op-amp


--------------------------------------------------------------------------------
Q.12Once a fax is received, what does one do?
--------------------------------------------------------------------------------

A fax is received by your ZyXEL and fax software. The fax (usually) is
stored as a file on the hard disk in some sort of image format (TIFF, PCX,
etc.). One could call this file a "fax image".

The fax software or some other software program can be used to open and
print the fax image.

To put the contents of the fax into a word processor, there are two options:

a) The fax image could just be imported as an image into the document. This
is not a good solution, as the contents of the fax cannot be edited and the
image itself may not be too clear.

b) A better alternative is to use a software package that has an Optical
Character Recognition (OCR) capability. OCR may be built into the fax
software, or it may be a separate software package. Retrieve the fax file
into the OCR software and use the OCR software to convert the fax IMAGE into
an ASCII file.

Import this new ASCII file into the word processor. In this manner, the
fax image was OCR'ed and is now in a clearer, editable format on the word
processor.


--------------------------------------------------------------------------------
Q.13What are the prices for upgrading a ZyXEL?
--------------------------------------------------------------------------------

ZyXEL USA is offering to upgrade U-1496E models to U-1496E+ models for
US$150 (plus shipping). Upgrading your U-1496E to a U-1496E+ by this
method will ensure that your warranty remains valid.

There are reports that a U-1496E can be upgraded by users to a U-1496E+
for substantially less. This "do-it-yourself" method seems to work.

Any modification made to the hardware (other than ROM upgrades)
will void the warranty.

The prices for upgrading existing models to support V.Fast have been set.
ZyXEL USA has announced that upgrades to V.fast will cost US$249
for U-1496E+/B+ models and US$299 for U-1496E/B/S/S+ models. The
availability of the V.Fast upgrade will be available pending the
finalization of the V.Fast standard (Q2 1994 estimated). (The upgrade
is valid in the US and Canada only.)

All pricing listed above is for non-sysops. BBS sysops may have a discount.


================================================================================
I.Information Sources
================================================================================

I.1FTP servers known to Carry ZyXEL info
--------------------------------------------------------------------------------

ftp.csie.nctu.edu.tw mirror of ZyXEL (Taiwan) BBS

cca.camb.com Mirror of ftp.csie.nctu.edu.tw

ftp.sdsc.edu ZyXEL USA FTP site
Look in /pub/other/zyxel
Contains latest official roms and
software. (Not intended to replace
the ZyXEL BBS, which has a much wider
array of available files.)


grind.isca.uiowa.edu Look in /misc/ZyXEL

iacrs1.unibe.ch Look in /pub/ZyXEL
another mirror of ZyXEL, Taiwan

abdallah.cd.chalmers.se Same info as above sites, with more
files from ZyXEL, USA BBS

ftp.luth.se ROM images, files, info, etc.
Look in /pub/misc/zyxel


ftp.cs.psu.edu Look in /pub/fenner/ZyXEL
Owner says: odd tibits, etc. Usually
no ROM images.

sgi.com Look in /sgi/modems
Contains file called: fix-zyxel
(mirrored on wuarchive.wustl.edu)
Replacement files for /usr/lib/uucp
and /etc (gettydefs) to use ZyXELs
Look in /sgi/fax
Contains FlexFAX software (v2.1.0)

shape.mps.ohio-state.edu Look in pub/netfax-zyxel
Contains netfax patches for ZyXELs

129.26.9.88 (name unknown) Look in /usr/pub/zyxel/ibm/jhb
Contains beta version of PD voicemail
program for PC

Germany:

dsrbg2.informatik.tu-muenchen.de Look in /physik/ZyXEL
Contents similar to ftp.luth.se

faramir.informatik.uni-oldenburg.de Look in /pub/amiga/incoming/zyxel
pretty much a mirror of ROM images,
etc.

quepasa.cs.tu-berlin.de Look in /pub/atari/modem
File called: zyxelinf.lzh

rusmv1.rus.uni-stuttgart.de Look in /pub/soft/pc/comm/zyxel

sun.rz.tu-clausthal.de Look in /pub/atari/telecomm
File called: zyxelinf.lzh


**********************
MAC FILES...

FILE: ara-zyxel-u1496e.hqx

biom3.univ-lyon1.fr (134.214.100.42)
Location: /pub/mac/comm

akiu.gw.tohoku.ac.jp (130.34.8.9)
Location: /pub/mac/comm/CTB

uhunix2.uhcc.hawaii.edu (128.171.44.7)
Location: /mirrors/info-mac/comm

wuarchive.wustl.edu (128.252.135.4)
Location: /mirrors2/info-mac/comm

utsun.s.u-tokyo.ac.jp (133.11.11.11)
Location: /ftpsync/info-mac/comm

sumex-aim.stanford.edu (36.44.0.6)
Location: /Volume1/info-mac/comm

sics.se (192.16.123.90)
Location: /pub/info-mac/comm

pinus.slu.se (130.238.98.11)
Location: /pub/mac/comm

sally.informatik.rwth-aachen.de (137.226.112.172)
Location: /pub/rz.archiv/simtel/info-mac/comm

swdsrv.edvz.univie.ac.at (131.130.1.4)
Location: /mac/info-mac/comm

ftp.uu.net (137.39.1.9)
Location: /systems/mac/info-mac/comm

lth.se (130.235.20.3)
Location: /pub/mac/info-mac/comm

metten.fenk.wau.nl (137.224.129.4)
Location: /info-mac/comm

nic.switch.ch (130.59.1.40)
Location: /mirror/info-mac/comm

**********************

FILE: zyxel.sit.hqx

wuarchive.wustl.edu (128.252.135.4)
Location: /mirrors3/archive.umich.edu/mac/util/comm/ara

garbo.uwasa.fi (128.214.87.1)
Location: /mirror/umich.macarchive/util/comm/ara

**********************

FILE: ara-zyxel-u1496.hqx

akiu.gw.tohoku.ac.jp (130.34.8.9)
Location: /pub/mac/comm/CTB

uhunix2.uhcc.hawaii.edu (128.171.44.7)
Location: /mirrors/info-mac/comm

wuarchive.wustl.edu (128.252.135.4)
Location: /mirrors2/info-mac/comm

sumex-aim.stanford.edu (36.44.0.6)
Location: /Volume1/info-mac/comm

*********************
MISC. MACINTOSH FILES...

wuarchive.wustl.edu (128.252.135.4)
Location: /mirrors3/archive.umich.edu/mac/util/comm/ara
FILE: zyxelu1496.sit.hqx

pollux.lu.se (130.235.132.89)
Location: /pub/mac/comm
FILE: ara-zyxel-u1496.cpt.hqx

garbo.uwasa.fi (128.214.87.1)
Location: /mirror/umich.macarchive/util/comm
FILE: comm/arazyxel.sit.hqx


Amiga FTP (AmiNet) sites:
*************************

Australia
splat.aarnet.edu.au 192.107.107.6 (*)
(*) closed 6:30am to 4pm weekdays

Germany
ftp.uni-kl.de 131.246.9.95
ftp.uni-erlangen.de 131.188.1.43
ftp.cs.tu-berlin.de 130.149.17.7
ftp.th-darmstadt.de 130.83.55.75
ftp.uni-paderborn.de 131.234.2.32

Switzerland
litamiga.epfl.ch 128.178.151.32

Scandinavia
ftp.luth.se 130.240.16.3

USA
ftp.wustl.edu 128.252.135.4
merlin.etsu.edu 192.43.199.20


--------------------------------------------------------------------------------
I.2Mail servers known to carry ZyXEL info
--------------------------------------------------------------------------------

questor.org
send mail to '[email protected]' with a body of 'HELP' to
get instructions


--------------------------------------------------------------------------------
I.3Known mailing lists dealing with ZyXEL modems
--------------------------------------------------------------------------------

[email protected]
Please send all subscription/cancellation requests to
[email protected]


--------------------------------------------------------------------------------
I.4ZyXEL's CELP compression mode for voice
--------------------------------------------------------------------------------

CELP compression is currently available only on plus model modems.
Unfortunately, ZyXEL has not published any information regarding the manual
decodeing/encoding using this method.

Some related material is available from the following sources:

TITLE="Coded-Excited Linear Prediction (CELP): High-Quality Speech
at Very Low Bit Rates"
AUTHOR="M. R. Schroeder and B. S. Atal"
BOOKTITLE="Proc. IEEE Int'l Conf. on Acoust., Speech and Signal Processing"
YEAR="1985"
PAGES="937-940"
MONTH="April"


================================================================================
P.Product Information
================================================================================

P.1NeXTSTEP software that works with ZyXEL modems
--------------------------------------------------------------------------------

NXFax v1.03, fax software
Black and White Software
Voice: (802) 496-8500
Fax: (802) 496-5112
E-mail: [email protected]
Cost: US$135


--------------------------------------------------------------------------------
P.2UNIX software that works with ZyXEL modems
--------------------------------------------------------------------------------

FlexFax v2.1, fax software (*FREE*)
FTP from sgi.com and get the file sgi/fax/v2.1.src.tar.Z
Cost: *FREE*

Gnu NetFax, fax software
Cost: *FREE*

(more information needed about other programs)


--------------------------------------------------------------------------------
P.3MacIntosh software that works with ZyXEL modems
--------------------------------------------------------------------------------

Fax Stf, fax software
STF Technologies Inc.
Jct. I-70 and Hwy. 23
Concordia, MO 64020
Time:Central Standard Time
Voice:(816) 463-2021
Fax:(816) 463-7958

MacVoice 1.0, voice software
Raleigh Shareware
PO Box 37441
Raleigh, NC 27627.
Time:Eastern Standard Time
Voice:(800) BEST 1 AT (DOES NOT work in Canada)
Cost:US$19.95
Available end of July

ZyVoice, fax/voice software
ZyXEL, USA
Time:Pacific Standard Time
Voice:(714) 693-0808 (Sales)
or:(800) 255-4101 (Works in Canada)
FAX:(714) 693-8811
Cost:US$50

(more information needed)


--------------------------------------------------------------------------------
P.4OS/2 software that works with ZyXEL modems
--------------------------------------------------------------------------------
(more information needed)


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P.5MS-DOS software that works with ZyXEL modems
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BGFAX, allow sysops of *ANY* class 2 faxmodem to take faxes/bbs calls
B.J. Guillot
2611 Rushwood Circle
Houston, Texas 77067-1941
Time:Central Standard Time
Voice:(713) 893-9320
Fax:(713) 893-9124
E-mail:[email protected], 1:106/400 (FidoNet)
Cost:US$25

ZyVoice, fax/voice software
ZyXEL, USA
Time:Pacific Standard Time
Voice:(714) 693-0808 (Sales; PST)
or:(800) 255-4101 (Works in Canada; PST)
FAX:(714) 693-8811
Cost:US$50

(more information needed)


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P.6MS-Windows software that works with ZyXEL modems
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WinFax Pro v3.05, fax software
Delrina Corp. / Delrina USA
6830 Via Del Oro, Suite 240
San Jose, CA 95119
Time:Pacific Standard Time
Voice:(800) 268-6082 (USA; Works in Canada)
or:(408) 363-2345
Fax:(408) 363-2340

WinFax Pro v3.05, fax software
Delrina Technology Inc.
895 Don Mills Road
500 - 2 Park Centre
Toronto, ONT
M3C 1W3
Time:Eastern Standard Time
Voice:(416) 441-3676 (World HQ; Canada)
or:081 207 3163 (UK)

ZyVoice, fax/voice software
ZyXEL, USA
Time:Pacific Standard Time
Voice:(714) 693-0808 (Sales)
or:(800) 255-4101 (Works in Canada)
FAX:(714) 693-8811
Cost:US$60

(more information needed)


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P.7Amiga software that works with ZyXEL modems
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GPFax, fax software
GPSoft Development

AFax, fax software (shareware)

ZyXEL Voice Mail v1.19, voicemail software
FTP from Amiga Aminet sites and get the file called zvm1.19.lha)
Cost: *FREE*

(more information needed)


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P.8ZyXEL modem vendors
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Black & White Software (802) 496-5113
Contact: Craig Goss

Boston Computer (617) 551-0166
Contact: Sheri Hamel

CTS (615) 966-3667

Eagle Computing (302) 657-9303
Contact: Chris Pyrros ([email protected])

Golden Everstar (714) 594-4168

GPSoftware, Australia 61-7-366-1402 (FAX and voice)
Contact: Greg Perry ([email protected])

Information Technology Services, RPI
(518) 271-2473
Contact: Daniel Ling

Iridium Systems(604) 322-6918
Contact: Robert Wong Jr. ([email protected])
(sales to Canada only)

Kandy Shack (800) 638-1170
(714) 636-2667 (BBS - 10 lines)
Contact: Mike Bernstein

Micro Logic Limited, New Zealand
64-9-309-3135
64-9-309-3195 (FAX)
Contact: Barney Campbell

MLM Computers and Consulting
(607) 256-2933
Contact: Mark Margolis

OCOMP Optimizing Computers
(416) 534-1508
Contact: George Vande Bunte ([email protected])

SI Services (215) 675-7507
Contact: Joshua Alder

Sondos Communications (800) 955-5000
(800) 365-4223
Contact: Steve
(Note: formerly known as Alpine Communications)

Sparco Computers (601) 323-5360
(601) 324-6433 (FAX)
Contact: Mubashir Cheema ([email protected])
Sparco will sell these modems in quantity

The Questor Project (604) 682-6659
(604) 682-6160 (FAX)
(604) 681-0670 (BBS)
Contact: Steve Pershing ([email protected])
Questor will sell these modems in quantity

ZyXEL USA (800) 255-4101
(714) 693-0808
Contact: Sales Dept.

And, Barton F. Bruce ([email protected]) will sell them in quantity.


================================================================================
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Contributors to and/or sources of information
--------------------------------------------------------------------------------
Jussi Torhonen ([email protected])
Matt White ([email protected])


***begin soapbox/comments/questions/requests***
This is my first crack at doing a FAQ. Please be patient. Any errors,
either in technical content or English usage (Gasp!) are entirely mine.

Please help to update the part of the FAQ dealing with the "List of
Fax software that works with ZyXEL modems". It is woefully incomplete.

Look for improvements in the "I" and "P" areas of the FAQ.

How does one upload to ftp.cs.psu.edu (to put the FAQ in /pub/fenner/ZyXEL)?
Thanks.
***end soapbox/comments/questions/requests***

End of ZyXEL FAQ
--
Robert Wong Jr.
1921 East 61st Avenue, Vancouver, B.C., Canada, V5P 2K2, (604) 322-6918
[email protected]
Keeper of the ZyXEL FAQ and Head of the UBC-NeXT Users Group
Standard disclaimers apply.

--
Robert W. Wong Jr.
[email protected] (ASCII only)
Crasher of Automated Banking Machines and Keeper of the ZyXEL FAQ