Category : Communication (modem) tools and utilities
Archive   : ON-CALL.ZIP
Filename : ONCALL.DOC

 
Output of file : ONCALL.DOC contained in archive : ON-CALL.ZIP








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ON-CALL!

Call Recognition System

V1.01


INSIGHT COMPUTING
P.O. BOX 20752
MINNEAPOLIS, MN 55420
(612) 832-0891


Mitch Traphagen
Compuserve: 72117,3032
GEnie: M.TRAPHAGEN




Copyright (c) 1991 by Insight Computing







ON-CALL! Call Recognition System

Thank you for trying ON-CALL! by Insight Computing. The system is designed for
carefree ease of use and overall simplicity of operation.

With ON-CALL!, you KNOW when to check your answering machine for messages.
Using this system, you will be better able to service your customers (by
quickly responding to their calls) and you will save yourself from having to
check in with your answering machine when it is not necessary.

ON-CALL! is activated by the ring - much like your answering machine. When an
incoming call is detected, ON-CALL! waits a specified period of time and then
dials the telephone number that you select. If you have a pager, ON-CALL! will
page you - just as any person would! For those without a pager, ON-CALL! will
play a predetermined series of tones when you answer to provide you with a
unique notification of a call.


SUMMARY OF ON-CALL! FEATURES

** Allows user configuration of all variables.

** Allows saving of configuration file.

** Logs calls with date and time both to the screen and to disk.

** Allows for directly testing the system.

** Allows special codes (such as call waiting deactivation).

** Simplicity - Only 5 parameters are required.

** Automatic reset if calls come in during the countdown period.

** NEW! Allows support for COM3 and COM4 with most systems.

** NEW! ON-CALL! now allows for alarm setting.

This version of ON-CALL! is provided with ALL features intact. The
version that you use is the same version that I use. I, personally, do not
believe that a 'demoware' concept is consistent with the shareware concept.
Therefore, ON-CALL! is fully functional and there will be no aggravating
reminders to register (other than perhaps your 'little voice' - but I can't
control that!)

A few of the many benefits of registration are:

** The possibility of free or discounted upgrades.

** Technical support - although ON-CALL! was designed to minimize the need for
this.

** Assurance that the version you have is the most recent available - and the
ability to be notified when new versions are available.

** Continued support and encouragement of the Shareware concept - which is
dedicated to provided high quality software at reasonable prices.


HARDWARE REQUIREMENTS

** Touch-tone dialing capabilities on your telephone line.

** An IBM PC or compatible computer.

** A 1200, 2400, or 9600 baud Hayes compatible modem.

** An answering machine (or answering service) on the same line as the modem.


INSTRUCTIONS FOR USING ON-CALL!

ON-CALL was designed for ease of use. The first time you call up the program,
a WARRANTY DISCLAIMER will appear. Upon pressing a key (after a thorough
reading, I'm sure!) the disclaimer will disappear and should not return under
normal operation of the program.

After the disclaimer, a menu with three choices will be displayed. If this is
the first time you have called up ON-CALL!, the menu choice 'ENTER / CHANGE
PARAMETERS' will be highlighted. You should press ENTER to configure the
system.

The lower part of the screen will prompt you for information, while the top
part of the screen will provide brief information about the prompts. This
information is provided in more detail on the following page.

After setting your parameters, you will be returned to the main menu. You may
now select 'INVOKE CALL RECOGNITION SYSTEM'. This selection will arm the
system for operation. If the 'SYSTEM STATUS' line reports 'WAITING FOR CALL'
the system is operating correctly.

To immediately test the system, press T and ON-CALL! will dial out, just as
if a call had been received. With the test, however, there will not be an
outdial delay.

When you exit ON-CALL!, a disk file is created (if you have received calls)
that contains the date and time of all calls received. The file name
convention is as follows:


XX-YYLOG.FIL


WHERE: XX = MONTH (ex: JAN = 01, FEB = 02, etc)

YY = DAY (01, 02,.....31)


SETTING THE PARAMETER FILE

The parameters are as follows:

1. ENTER PAGER NUMBER: This is the number of your pager, or, if you do not
have a pager, the number that you would like ON-CALL! to dial to notify you
of a call. If you have call waiting, you may disable it (contact your
telephone system representative) or you may dial any other special
characters (such as a 9) as needed.

EXAMPLE: 555-1212

2. ENTER DATA NUMBER: This is the number that you would like to display on
your digital pager or have sounded upon answering the telephone (from
Step 1). ON-CALL! automatically adds in a pound sign (#) to the end of any
number that you enter. This is done to facilitate communication with most
pager systems.

For pager owners, I recommend selecting either a unique number, or lead off
with a series of unique numbers so that you know that it is ON-CALL!
contacting you.

For those not using pagers, select a series of tones that you will
recognize as an ON-CALL! notification. If you can figure out the tones for
'Mary Had a Little Lamb' or better - 'Close Encounters of the Third Kind'
(90646 ??), this will let you know that it is ON-CALL! and not just some
weirdo without a hobby.

EXAMPLE: 222-555-5555

3. ENTER CALL DELAY: ON-CALL! is activated by the signals that cause the
telephone to ring. Therefore you have to allow time for the caller to
leave a message before ON-CALL! tries to dial out. I have my system set at
150 seconds. Depending on the type of messages that you receive, you may
want to set even more time. I would not recommend anything less than 120
seconds.

EXAMPLE: 150 Seconds

4. ENTER DATA DELAY: This is the amount of time that ON-CALL! will wait for
you (or your pager) to answer before sending the data number (from Step 2).
The default is 15 seconds - if your modem or telephone system tend to be
somewhat slow you may want to set 20 seconds.

To accept the 15 second default, just press ENTER at this prompt.

5. ENTER COMMUNICATION PORT: This is the COM port to which your modem is
connected. ON-CALL! currently accepts COM1 through COM4. To select COM1,
just enter a 1, to select COM2, just enter a 2, and so on. Any other
selection will not be accepted by ON-CALL!.

6. ENTER MODEM BAUD RATE: This is the communication speed of your modem.
ON-CALL! will accept 1200, 2400, or 9600 baud modems. Again, any other
entry will not be accepted by ON-CALL!.


INVOKE THE CALL RECOGNITION SYSTEM

After setting your parameter file, you are ready to begin operation. This
section will explain the items found on the system screen.

1. System Status: This line tells you what ON-CALL! is doing:

- WAITING FOR CALL - The system is armed and ready

- CALL DETECTED - PREPARING DIGITAL RESPONSE - The system
has detected an incoming call and is counting down the time specified
for the call delay (to allow the caller to leave a message).

- DIALING NUMBER... - ON-CALL! is dialing your pager (or whatever number
you told it to call).

- RESTARTING SYSTEM... - The system has dialed your pager and is
resetting itself to prepare for the next call. The date and time of
the call received was recorded.


2. Monitor on COM Port: This is the port that you told ON-CALL! your modem
was on.


3. Communicate At Baud: This is what you setup as the communication speed of
your modem.



4. Outdial Number: The number of your pager (or the number of the phone on
which you will receive notification from ON-CALL!).


5. Message Number: This is the number that will be displayed on your digital
pager or, if not using a pager, will sound when you answer the phone of the
number that you selected.


6. Outdial Delay Time: This is the amount of time that you selected to allow
for callers to leave a message. ON-CALL! will wait this specified period
of time before calling your pager (or other preselected phone number).


7. Countdown Timer: This counts down the Outdial Delay Time and tells you how
much time (in seconds) is remaining before ON-CALL! dials out to the
Outdial number. If someone calls during the countdown period, ON-CALL!
will automatically reset itself and start the countdown from the beginning.
This is done to eliminate conflicts between ON-CALL! and callers who happen
to be on when ON-CALL! attempts to dial.


8. Number of Calls: This is the number of calls that you have received during
this session with ON-CALL!. Calls received during the countdown period are
not included, nor are they logged.


9. F10 FOR CALL LISTING: Pressing F10 will pop up a screen with the date and
time of the last 10 call received. The disk file will retain all calls
(up to 500).


10. F9 FOR ALARM SETTING: Pressing F9 will allow you to set a specific time
for ON-CALL! to dial out to your pager. Use it as a reminder - or use it
to get out of a meeting - it will dial a special number that you designate
as a reminder.

You must enter the hours in the 24 hour format. This means that 1:00pm
must be entered as 13, 2:00pm entered as 14, etc. The minutes, naturally,
are entered normally.

The 'Alarm Active' indicator will light up on your screen when the alarm
is armed and ready to go. To cancel this alarm, press F9, enter 23 at
the hours prompt and 59 at the minutes prompt. Just press enter at the
data number prompt. The 'Alarm Active' indicator will no longer appear
on your screen.

11. Press F3 to exit to Main Menu: Pressing the function key F3 will reset the
system and return you to the Main Menu. From this point you may change
your configuration file, re-enter the system, or exit to DOS.


OTHER INCREDIBLY IMPORTANT NOTES...

1. Although for ON-CALL! to work, you must leave your computer on, you may
shut off your monitor - in fact - this is recommended!

2. To test ON-CALL!, press ENTER when SYSTEM STATUS reports 'WAITING FOR
CALL'. Please note that there will not be a dialing delay.

3. If the SYSTEM STATUS continually cycles between 'DIALING NUMBER...' and
'RESTARTING SYSTEM...' then you should check to make sure that a mouse
is not connected to the COM port selected in the configuration.

4. If you are using COM3 or COM4 and are having problems, you may want to
try the following: If your mouse is on COM1, configure your modem for
COM4. Then select COM4 in the Change Parameters Screen of ON-CALL!. Do
this regardless of whether you have a device on COM3.

Or if while using COM3 or COM4 you are having difficulty getting
ON-CALL! to either recognize incoming calls or to dial out, go into
the System Configuration screen and enter either a 30 or 40, in place of
3 or 4, respectively (whatever the configuration of your modem),
at the Communication Port prompt. This may help to eliminate an I/O
conflict with a pointing device.

5. If the system locks up on 'Dialing Number', please ensure that a modem
is connected to the port that you selected in the configuration screen.

6. The one (of potentially many) incompatibilities that I have become aware of
involves a PACKARD BELL PB1200+ modem. I just can't get the thing to work.
Please contact me if you know of any other problems.

7. At a last resort you may modify the INIT string that ONCALL! uses.
This string is access through the parameter screen. When ONCALL! prompts
you as to whether the parameters are correct, enter an 'R' (without quotes)
instead of a 'Y' (f the parameters are NOT correct, go back and correct
them by pressing an 'N').

Using the 'R' option, you will be presented with a menu with 3 options.
The first option will allow you to modify the INIT string, the second
will allow you to modify the restart time, and the third option will
allow you to modify the OPEN COMx command.

For those modems that are not fully Hayes compatible, you may need to
modify the INIT string (Option 1). Please refer to your modem users
manual before proceeding. If you are using a Multi-Tech 2400 baud
modem, just enter '&Q1' (without the quotes) and press enter. This
will allow your modem to emulate a Hayes modem.


If your modem is having problems resetting itself after a call, you
may want to try entering a Timer Override (Option 2). The current
default restart time is 10 seconds. You may have to use trial and
error to determine the best time for your system.

The third option, OPEN O/R, should only be used after contacting
Insight Computing at (612) 832-0891.

8. If you can't get ON-CALL! to work with your system, please contact me. If
you send your telephone number, I will call you to try to resolve the
situation.

9. ON-CALL! has been successfully tested with Desqview. If you do use
this operating environment you must tell Desqview that the program
uses serial ports and you also must specify that port (the port that
your modem uses). This will ensure that ON-CALL! receives constant
access to the modem while you use other applications.

10. Customization is available. Please contact Insight Computing for more
information.




IN CONCLUSION....

Thanks again for using ON-CALL! by Insight Computing. I would very much like
to hear your comments regarding this program. Please feel free to contact me
with any thoughts (both pro and con!) at the addresses listed in the
TECH SUPPORT section this document.


DEFINITION OF SHAREWARE

Shareware distribution gives users a chance to try software
before buying it. If you try a Shareware program and continue
using it, you are expected to register. Individual programs
differ on details -- some request registration while others
require it, some specify a maximum trial period. With
registration, you get anything from the simple right to continue
using the software to an updated program with printed manual.

Copyright laws apply to both Shareware and commercial software,
and the copyright holder retains all rights, with a few specific
exceptions as stated below. Shareware authors are accomplished
programmers, just like commercial authors, and the programs are
of comparable quality. (In both cases, there are good programs
and bad ones!) The main difference is in the method of
distribution. The author specifically grants the right to copy
and distribute the software, either to all and sundry or to a
specific group. For example, some authors require written
permission before a commercial disk vendor may copy their
Shareware.

Shareware is a distribution method, not a type of software. You
should find software that suits your needs and pocketbook,
whether it's commercial or Shareware. The Shareware system makes
fitting your needs easier, because you can try before you buy.
And because the overhead is low, prices are low also. Shareware
has the ultimate money-back guarantee -- if you don't use the
product, you don't pay for it.

DISCLAIMER - AGREEMENT

Users of ON-CALL! must accept this disclaimer of warranty:
"ON-CALL! is supplied as is. The author disclaims all
warranties, expressed or implied, including, without limitation,
the warranties of merchantability and of fitness for any purpose.
The author assumes no liability for damages, direct or conse-
quential, which may result from the use of ON-CALL!."

ON-CALL! is a "shareware program" and is provided at no charge
to the user for evaluation. Feel free to share it with your
friends, but please do not give it away altered or as part of
another system. The essence of "user-supported" software is to
provide personal computer users with quality software without
high prices, and yet to provide incentive for programmers to
continue to develop new products. If you find this program
useful and find that you are using ON-CALL! and continue to use
ON-CALL! after a reasonable trial period, you must make a reg-
istration payment of $10 to Insight Computing. The $10
registration fee will license one copy for use on any one
computer at any one time. You must treat this software just like
a book. An example is that this software may be used by any
number of people and may be freely moved from one computer
location to another, so long as there is no possibility of it
being used at one location while it's being used at another.
Just as a book cannot be read by two different persons at the
same time.


Commercial users of ON-CALL! must register and pay for their
copies of ON-CALL! within 30 days of first use or their license
is withdrawn. Site-License arrangements may be made by contacting
Insight Computing at the address provided.

Anyone distributing ON-CALL! for any kind of remuneration must
first contact Insight Computing at the address below for authorization.
This authorization will be automatically granted to distributors
recognized by the (ASP) as adhering to its guidelines for
shareware distributors, and such distributors may begin offering
ON-CALL! immediately (However Insight Computing must still be advised so
that the distributor can be kept up-to-date with the latest
version of ON-CALL!.).

You are encouraged to pass a copy of ON-CALL! along to your
friends for evaluation. Please encourage them to register their
copy if they find that they can use it. All registered users
will receive a copy of the latest version of the ON-CALL!
system.


LICENSE

ON-CALL! is provided as 'shareware'. The purpose of shareware is to provide an
economical method for distributing and obtaining quality software. It is not,
however, free software. If you find this program to be of value, please
complete the enclosed order form - your contribution of $10 would be greatly
appreciated. ON-CALL! may not be decompiled, disassmembled, otherwise reverse
engineered or modified in any way.


TECH SUPPORT

Technical support is available through the mail, and electronically through
Compuserve and GEnie. All correspondence should be sent to the attention of
Mitch Traphagen.


** Mail Address:

Insight Computing
P.O. Box 20752
Minneapolis, MN 55420


** Compuserve Address: 72117,3032


** GEnie Address: M.TRAPHAGEN


If you come upon a confirmed software 'bug', please contact me. I will return
to you, a corrected version - if that is possible. Also, in appreciation for
your assistance I will return or waive your registration fee. Please remember,
however, that Insight Computing cannot be responsible for modem, telephone, or
computer incompatibilities.


ON-CALL! CONTRIBUTION FORM


REMIT TO:

Insight Computing
P.O. Box 20752
Minneapolis, MN 55420


Make checks payable to Insight Computing - PLEASE DO NOT SEND CASH.


ENCLOSED IS $_________________ U.S. for _______ copies of the

latest registered version of ON-CALL!.


Disk Size: 3.5"________ OR 5.25"________


NAME:_________________________________________________________________


ADDRESS:______________________________________________________________


______________________________________________________________________


CITY:_________________________________________________________________


STATE:__________________ ZIPCODE:____________________________________


PHONE:(_____)_______-__________


PLEASE ALLOW 2 TO 6 WEEKS FOR DELIVERY


ADDITIONAL
COMMENTS:______________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

*** THANK YOU FOR USING ON-CALL! BY INSIGHT COMPUTING ***



  3 Responses to “Category : Communication (modem) tools and utilities
Archive   : ON-CALL.ZIP
Filename : ONCALL.DOC

  1. Very nice! Thank you for this wonderful archive. I wonder why I found it only now. Long live the BBS file archives!

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