Dec 082017
 
1 of 3 to make your computer act as an answering machine works with ZyXel modems with the voice mail utility.
File ANS36E.ZIP from The Programmer’s Corner in
Category Communications
1 of 3 to make your computer act as an answering machine works with ZyXel modems with the voice mail utility.
File Name File Size Zip Size Zip Type
ANSFAX.EXE 20750 11821 deflated
ANSWER.DOC 144099 35328 deflated
ANSWER.EXE 205438 88038 deflated
ANSWER.HLP 38033 11767 deflated
ANSWERIT.BAT 671 290 deflated
ANS_FAX.BAT 190 132 deflated
BETABUGS.LST 6059 2683 deflated
BETATEST.DOC 11988 3606 deflated
BINFILES.TXT 2480 930 deflated
COMPUCOM.CTL 13808 4263 deflated
CONTENTS.DOC 15174 4033 deflated
CSP_GRAF.EXE 52406 29201 deflated
CSP_SPKR.COM 728 487 deflated
DIGIFONE.CTL 13809 4263 deflated
DIG_GRAF.EXE 53216 28891 deflated
DIG_SPKR.COM 728 487 deflated
OFFER.TXT 8113 3092 deflated
PAGEDN.BAT 422 270 deflated
PAGEUP.BAT 447 289 deflated
PLAYSPKR.DOC 2235 1019 deflated
README! 11916 4528 deflated
RECVFAX.BAT 225 141 deflated
REMOTE.BAT 148 115 deflated
SENDFAX.BAT 257 175 deflated
TED.COM 3416 2522 deflated
TREETEST.CFG 5108 1864 deflated
WAIT.COM 9220 6208 deflated
ZYXEL.CTL 14275 4437 deflated

Download File ANS36E.ZIP Here

Contents of the ANSWER.DOC file













Cygnus Data Systems'











Copyright (C) 1989-93 by Cygnus Data Systems
Version 3.6 Release 07/01/93






The ANSWER.exe
Voice Mail and Telephone Answering System
User's Reference Manual



Printing 07/01/93












_______________________________________________________














ANSWER Voice Mail System Contents

Table of Contents

1. Preliminary . . . . . . . . . . . . . . . . . . . . . . . 4
1.1 General . . . . . . . . . . . . . . . . . . . . . . . 4
1.2 Distribution . . . . . . . . . . . . . . . . . . . . 4
1.3 License . . . . . . . . . . . . . . . . . . . . . . . 5
1.4 Contacting the Author . . . . . . . . . . . . . . . . 9
1.5 Acknowledgements . . . . . . . . . . . . . . . . . . 9

2. Requirements . . . . . . . . . . . . . . . . . . . . . . 10

3. Introduction . . . . . . . . . . . . . . . . . . . . . . 11

4. Setup . . . . . . . . . . . . . . . . . . . . . . . . . 12
4.1 Hardware Installation . . . . . . . . . . . . . . . 12
4.1.1 Modems . . . . . . . . . . . . . . . . . . . 12
4.1.1.1 Addresses . . . . . . . . . . . . . 13
4.1.1.2 Interrupts . . . . . . . . . . . . 13
4.1.2 The DigiPhone . . . . . . . . . . . . . . . 13
4.1.2.1 Interrupts . . . . . . . . . . . . 13
4.1.2.2 Addresses . . . . . . . . . . . . . 14
4.2 Software Installation . . . . . . . . . . . . . . . 16
4.2.1 Installing The Software . . . . . . . . . . 16
4.2.2.1 First Run . . . . . . . . . . . . . 16
4.2.2.2 Answering Machine . . . . . . . . . 17
4.2.2.3 Voice Mail Box . . . . . . . . . . 18
4.2.2.4 Information Server . . . . . . . . 19
4.2.2.5 PhoneBook Dialer . . . . . . . . . 19

5. Operation . . . . . . . . . . . . . . . . . . . . . . . 20
5.1 Phone . . . . . . . . . . . . . . . . . . . . . . . 20
5.1.1 On Hook . . . . . . . . . . . . . . . . . . 20
5.1.2 Off Hook . . . . . . . . . . . . . . . . . . 20
5.1.3 Dial . . . . . . . . . . . . . . . . . . . . 20
5.1.4 Flash . . . . . . . . . . . . . . . . . . . 20
5.1.5 Terminal Mode . . . . . . . . . . . . . . . 20
5.2 Messages . . . . . . . . . . . . . . . . . . . . . 21
5.2.1 Play . . . . . . . . . . . . . . . . . . . . 21
5.2.2 Record . . . . . . . . . . . . . . . . . . . 21
5.2.3 InComing . . . . . . . . . . . . . . . . . . 21
5.2.3.1 Play . . . . . . . . . . . . . . . 21
5.2.3.2 Call Log . . . . . . . . . . . . . 21
5.2.3.3 Times/Dates . . . . . . . . . . . . 22
5.2.3.4 Delete . . . . . . . . . . . . . . 22
5.2.3.5 Record . . . . . . . . . . . . . . 22
5.2.4 OutGoing . . . . . . . . . . . . . . . . . . 22
5.2.4.1 Record . . . . . . . . . . . . . . 22
5.2.4.2 Select . . . . . . . . . . . . . . 22
5.2.4.3 Edit . . . . . . . . . . . . . . . 23
5.2.4.4 Delete . . . . . . . . . . . . . . 23
5.2.4.5 Play . . . . . . . . . . . . . . . 23
5.2.5 Examine . . . . . . . . . . . . . . . . . . 23
5.2.5.1 Graphic Editor . . . . . . . . . . 23
5.2.5.2 Spectrum Analyzer . . . . . . . . . 23
5.2.5.3 Diagnostics . . . . . . . . . . . . 24
5.3 Activate . . . . . . . . . . . . . . . . . . . . . 24

1



ANSWER Voice Mail System Contents

5.3.1 Answering Machine . . . . . . . . . . . . . 24
5.3.1.1 Wait for Calls . . . . . . . . . . 24
5.3.1.2 Answering the Phone . . . . . . . . 25
5.3.1.3 Outgoing Messages Delivery . . . . 25
5.3.1.4 Listen for Touch-Tone . . . . . . . 25
5.3.1.5 Page Operator . . . . . . . . . . . 25
5.3.1.6 Fax Code Errorlevel Exit . . . . . 25
5.3.1.7 Remote Mode . . . . . . . . . . . . 26
5.3.1.8 Incoming Message Recording . . . . 26
5.3.1.9 Session Completion . . . . . . . . 26
5.3.2 Voice Mail Box . . . . . . . . . . . . . . . 26
5.3.2.1 Wait for Calls . . . . . . . . . . 26
5.3.2.2 Answering the Phone . . . . . . . . 26
5.3.2.3 Mail Box Number . . . . . . . . . . 27
5.3.2.4 Edit Extension . . . . . . . . . . 27
5.3.3 Information Server . . . . . . . . . . . . . 27
5.3.4 PhoneBook Dialer . . . . . . . . . . . . . . 27
5.3.4.1 PhoneBook . . . . . . . . . . . . . 28
5.3.4.2 FileList . . . . . . . . . . . . . 28
5.3.4.3 Manual . . . . . . . . . . . . . . 28
5.3.4.3.1 Outgoing Calls . . . . . . . . . 28
5.4 Control . . . . . . . . . . . . . . . . . . . . . . 28
5.4.1 Answering Machine . . . . . . . . . . . . . 28
5.4.1.1 OGM Number . . . . . . . . . . . . 28
5.4.1.2 Rings . . . . . . . . . . . . . . . 29
5.4.1.3 Remote Code . . . . . . . . . . . . 29
5.4.1.4 Answer Mode . . . . . . . . . . . . 29
5.4.2 Voice Mail Box . . . . . . . . . . . . . . . 29
5.4.2.1 Extension Digits . . . . . . . . . 29
5.4.2.2 Password Digits . . . . . . . . . . 30
5.4.2.3 Edit Extension No. . . . . . . . . 30
5.4.2.4 Incoming Msgs . . . . . . . . . . . 30
5.4.2.5 User/Extension Edit . . . . . . . . 30
5.4.3 Information Server . . . . . . . . . . . . . 30
5.4.3.1 Edit Menu . . . . . . . . . . . . . 30
5.4.3.2 TED Editor . . . . . . . . . . . . 33
5.4.3.3 Other Editor . . . . . . . . . . . 34
5.4.4 PhoneBook Dialer . . . . . . . . . . . . . . 34
5.4.4.1 Type . . . . . . . . . . . . . . . 34
5.4.4.2 Name . . . . . . . . . . . . . . . 34
5.4.4.3 Code . . . . . . . . . . . . . . . 34

5.4.4.4 Number . . . . . . . . . . . . . . 34
5.4.4.5 Script and Last Called . . . . . . 34
5.4.4.6 Dial Options . . . . . . . . . . . 34
5.5 Help . . . . . . . . . . . . . . . . . . . . . . . 35
5.5.1 Instant Help . . . . . . . . . . . . . . . . 35
5.6 Options . . . . . . . . . . . . . . . . . . . . . . 36
5.6.1 Colors . . . . . . . . . . . . . . . . . . . 36
5.6.2 Directory . . . . . . . . . . . . . . . . . 36
5.6.2.1 Program . . . . . . . . . . . . . . 36
5.6.2.2 InComing . . . . . . . . . . . . . 36
5.6.2.3 OutGoing . . . . . . . . . . . . . 36
5.6.2.4 Temporary . . . . . . . . . . . . . 36
5.6.2.5 Bin . . . . . . . . . . . . . . . . 36
5.6.3 Hardware . . . . . . . . . . . . . . . . . 36
5.6.3.1 Addresses . . . . . . . . . . . . . 36

2



ANSWER Voice Mail System Contents

5.6.3.2 Mouse . . . . . . . . . . . . . . . 36
5.6.3.3 Zero Level . . . . . . . . . . . . 37
5.6.4 Messages . . . . . . . . . . . . . . . . . . 37
5.6.4.1 Limits . . . . . . . . . . . . . . 37
5.6.4.2 Buffers . . . . . . . . . . . . . . 37
5.6.4.3 Copy . . . . . . . . . . . . . . . 37
5.6.4.4 Support . . . . . . . . . . . . . . 37
5.6.4.4.1NUMS . . . . . . . . . . . . . . . 37
5.6.4.4.2DAYS . . . . . . . . . . . . . . . 37
5.6.4.4.3MONTHS . . . . . . . . . . . . . . 38
5.6.5 Tones . . . . . . . . . . . . . . . . . . . 38

6. Voice Message Files . . . . . . . . . . . . . . . . . . 39
6.1 Formats . . . . . . . . . . . . . . . . . . . . . . 39
6.1.1 DigiPhone voice file format . . . . . . . . 39
6.1.2 CompuCom voice file format . . . . . . . . . 39
6.1.3 ZyXEL voice file format . . . . . . . . . . 39
6.2.3 VOC Files . . . . . . . . . . . . . . . . . 39
6.3.2 WAV Files . . . . . . . . . . . . . . . . . 40
6.2 Conversions . . . . . . . . . . . . . . . . . . . . 40
6.2.1 VCNVT.EXE . . . . . . . . . . . . . . . . . 40
6.2.2 ZYX2WAV.EXE . . . . . . . . . . . . . . . . 40
6.2.3 ZYXELVOC.EXE . . . . . . . . . . . . . . . . 41
6.2.4 VOC2WAV.EXE . . . . . . . . . . . . . . . . 41
6.2.5 WAV2VOC.EXE . . . . . . . . . . . . . . . . 41
6.3 Standalone Utilities . . . . . . . . . . . . . . . 41
6.3.1 ANSPlay . . . . . . . . . . . . . . . . . . 42
6.3.2 ANSRec . . . . . . . . . . . . . . . . . . . 42
6.3.3 Receive Fax . . . . . . . . . . . . . . . . 42

7. Programming Examples . . . . . . . . . . . . . . . . . . 42

8. Files . . . . . . . . . . . . . . . . . . . . . . . . . 43

9. Command Line Parameters . . . . . . . . . . . . . . . . 45

10. Return Codes . . . . . . . . . . . . . . . . . . . 46

11. Index . . . . . . . . . . . . . . . . . . . . . . . 47


















3



ANSWER Voice Mail System 1 / Preliminary 4

1. Preliminary

Information in this document is subject to change without notice
and does not represent a commitment on the part of Cygnus Data
Systems. The software described in this document is furnished
under a license agreement or a nondisclosure agreement. The
software may be used or copied only in accordance with the terms
of the agreement.

1.1 General

ANSWER.EXE v3.6 is the first shareware release of this software.
It has previously remained distributed in the commercial market.
ANSWER is user supported software and represents hundreds of
hours of my personal programming time over the past 5 years.
Originally designed for the DigiPhone Voice Mail Card senior
project, it has since grown to support other voice mail cards,
and I will continue to add support for additional voice mail
cards in the future.

1.2 Distribution

This software is also distributed under the ShareWare concept.
You may use this software for the purposes of evaluation for a
period of 30 days. After that period, if you continue to use the
software, you must register it.

If you received this software under the shareware distribution
method, you are strongly encouraged to register the software and
support its continuing development. Although it has extensive
features, I have a long list of features I would like to add to
it. However, without the support of its users, I will be unable
to do this. Please consider registering it and becoming one of
the many appreciated supporters.

No part of this manual or software may be reproduced,
transmitted, transcribed, stored in a retrieval system, or
translated into any language, in any form or by any means, except
as provided for in the following license without the prior
written consent of Cygnus Data Systems.

Permission is hereby granted to copy, distribute, and use this
manual and the described software provided the following
conditions are met: You may make exact copies of the authorized
distribution archives and distribute them, as long as the
original files remain intact and unaltered. You may upload them
to Bulletin Board Systems. No charge may be made for the
distribution of this manual and software, this particularly
applies to disk vendors and electronic bulletin board systems
which are run for a profit basis, except for a maximum of $3
charge for the disk media used to transfer the software. No
changes or modifications may be made to either the software or
the manual. No attempt may be made to decompile, disassemble, or
otherwise reverse engineer the software. This software and
manual may not be rented or leased to others. Commercial,
corporate, and governmental use is allowed if and only if the
software and manual are purchased on a one package per CPU basis.




ANSWER Voice Mail System 1 / Preliminary 5

1.3 License

The ANSWER.EXE Voice Mail System software is
Copyright (C) 1989 - 1993 by Cygnus Data Systems.

End User Software License Agreement.

1.3.1. Software. ANSWER.EXE Voice Mail System is comprised of
the computer programs and documentation contained in this package
and is referred to in this license agreement as the "Software"
and in the documentation as "ANSWER".

1.3.2. A "Cygnus Data Systems Product". The Software is a
product owned and developed by Cygnus Data Systems.

1.3.3. Licensee. Licensee is the person or entity who purchased
this License or for whom this License was purchased. The
development location shall be considered as those sites which
belong to the entity at which software development takes place.
The CPU system shall be considered the computing hardware on
which the software is run.

1.3.4. License. Cygnus Data Systems sells and grants to
Licensee, and Licensee purchases, a nonexclusive, nontransferable
license (the "License") to use the Software in accordance with
this Agreement at a single CPU system running under PC-DOS or
MS-DOS operating system. No two CPU systems may run one
registered copy of the software at the same time. Rights not
expressly granted are reserved by Cygnus Data Systems.

1.3.5. Distribution Rights. The Software includes "Linkable
Routines" and "Distributable Files." Linkable Routines consist
of the object code routines in the Software (i.e. *.obj created
from *.h, *.c, and *.asm). The License includes the right to
incorporate Linkable Routines into software applications
developed by Licensee and to distribute them as part of such
applications, provided that the Linkable Routines have been
incorporated in such a way that they cannot be separated out of
the applications. Distributable Files consist of those
"run-time" files identified in the Software documentation as
required during execution of Licensee's applications. This
License further includes the right to distribute Distributable
Files as part of the software applications developed by Licensee.
No other portions of the Software may be distributed or
transferred by Licensee. THE LINKABLE ROUTINES AND DISTRIBUTABLE
FILES MAY NOT BE DISTRIBUTED WITH, OR AS PART OF, ANY LIBRARY
TYPE PRODUCT, SOFTWARE DEVELOPMENT TOOL OR OPERATING SYSTEM,
WITHOUT THE EXPRESS WRITTEN PERMISSION OF CYGNUS DATA SYSTEMS.

1.3.6. Copies and Adaptations. Licensee may make or authorize
the making of copies or adaptations of the Software provided that
any such new copy or adaptation: (i) is created as an essential
step in the utilization of the Software at the licensed
development location and is used in no other manner, or (ii) is
only for archival purposes to back-up the licensed location. All
trademark and copyright notices must be faithfully reproduced and
included on such copies and adaptations. Notwithstanding the
foregoing, Licensee may not copy the Software documentation.



ANSWER Voice Mail System 1 / Preliminary 6

1.3.7. Source Code. The License is limited to the Software in
machine executable code and object code form only and does not
include any rights to source code unless a separate Source Code
License is purchased. (See source code agreement).

1.3.8. Protection of Software. Except as expressly authorized
in this Agreement, Licensee may not: (i) disassemble, decompile,
or otherwise reverse engineer the Software, or (ii) create
derivative works based upon the Software, or (iii) rent, lease,
sublicense, distribute, transfer, copy, reproduce, modify or
timeshare the Software, or (iv) allow any third party to access
or use the Software, or (v) modify the Software (including any
deletion of code from or addition of code to the Software).

1.3.9. Ownership. Ownership of, and title to, the Software
(including any adaptations) and all copies thereof (including
copies provided with this Agreement and copies under Paragraph 6)
shall be held by Cygnus Data Systems. Copies are loaned to
Licensee to allow Licensee to exercise rights under the License.
Only the License is purchased by Licensee.

1.3.10. Transfer of License. Licensee may transfer the License
to another person or entity if Licensee first delivers to Cygnus
Data Systems the written agreement of the transferee to be bound
by this Agreement. If the License is transferred, Licensee must
permanently transfer to the transferee all copies of the Software
including the original copies provided in this package and copies
under Paragraph 6.

1.3.11. Limited Warranty.

1.3.11(a). Registration Card. Licensee shall have no rights
under this Limited Warranty unless the enclosed Registration Card
is promptly completed, signed, and returned to Cygnus Data
Systems, or unless the Licensee receives and Invoice from Cygnus
Data Systems.

1.3.11(b). Diskettes and Documentation. Cygnus Data Systems
warrants that if the enclosed magnetic diskettes or documentation
are in a damaged or physically defective condition at the time
that the License is purchased and if they are returned to Cygnus
Data Systems (postage prepaid) within 90 days of the purchase,
then Cygnus Data Systems will provide the Licensee with
replacements at no charge.

1.3.11(c) Software. Cygnus Data Systems warrants that if the
Software fails to substantially conform to the specifications of
the Software documentation or to any other Software
specifications published by Cygnus Data Systems and if the
nonconformity is reported in writing by Licensee to Cygnus Data
Systems within 90 days from the date the License is purchased,
then Cygnus Data Systems shall either remedy the nonconformity or
offer to refund the purchase price to Licensee upon a return of
all copies of the Software to Cygnus Data Systems. In the event
of a refund the License shall terminate.






ANSWER Voice Mail System 1 / Preliminary 7

1.3.12. Disclaimer and Limitations.

1.3.12(a). DISCLAIMER OF WARRANTIES. CYGNUS DATA SYSTEMS MAKES
NO WARRANTY, REPRESENTATION OR PROMISE NOT EXPRESSLY SET FORTH IN
THIS AGREEMENT. CYGNUS DATA SYSTEMS DISCLAIMS AND EXCLUDES ANY
AND ALL IMPLIES WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. CYGNUS DATA SYSTEMS DOES NOT WARRANT THAT
THE SOFTWARE WILL SATISFY LICENSEE'S REQUIREMENTS OR THAT THE
SOFTWARE IS WITHOUT DEFECT OR ERROR OR THAT THE OPERATION OF THE
SOFTWARE WILL BE UNINTERRUPTED.

1.3.12(b). LIMITATION ON LIABILITY. THE AGGREGATE LIABILITY OF
CYGNUS DATA SYSTEMS ARISING FROM OR RELATING TO THIS AGREEMENT OR
THE SOFTWARE (REGARDLESS OF THE FORM OF ACTION OR CLAIM - E.G.,
CONTRACT, WARRANTY, TORT, COMPUTER MALPRACTICE, FRAUD AND/OR
OTHERWISE) IS LIMITED TO THE TOTAL OF ALL PAYMENTS MADE BY OR FOR
LICENSEE TO PURCHASE THE LICENSE. CYGNUS DATA SYSTEMS SHALL NOT
IN ANY CASE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL,
INDIRECT OR PUNITIVE DAMAGES EVEN IF CYGNUS DATA SYSTEMS HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CYGNUS DATA SYSTEMS
IS NOT RESPONSIBLE FOR LOST PROFITS OR REVENUE, LOSS OF USE OF
THE SOFTWARE, LOSS OF DATA, COSTS OF RE-CREATING LOST DATA, THE
COST OF ANY SUBSTITUTE EQUIPMENT OR PROGRAM, OR CLAIMS BY ANY
PARTY OTHER THAN LICENSEE. THE OFFICERS, DIRECTORS, AND
EMPLOYEES, SHAREHOLDERS AND REPRESENTATIVES OF CYGNUS DATA
SYSTEMS ARE NOT PARTIES TO THIS AGREEMENT AND SHALL HAVE NO
OBLIGATION OR LIABILITY RELATING TO THIS AGREEMENT OR THE
SOFTWARE.

1.3.12(c). Responsibility for Decisions. Licensee is
responsible for decisions made and actions taken based on the
Software. The Software is designed and intended for use by
computer professionals experienced in the uses and limitations of
computer software and it is Licensee's responsibility to
ascertain the suitability of the Software.

1.3.13. SOLE REMEDY AND ALLOCATION OF RISK. LICENSEE'S SOLE AND
EXCLUSIVE REMEDY IS SET FORTH IN THIS AGREEMENT. This Agreement
defines a mutually agreed-upon allocation of risk and the License
prices and fees reflect such allocation of risk.

1.3.14. Governing Law. This Agreement shall be governed by the
laws of the state of California and the United States of America.

1.3.15. Entire Agreement. This Agreement sets forth the entire
understanding and agreement between the parties and may be
amended only in a writing signed by both parties. No vendor,
distributor, dealer, retailer, sales person or other person is
authorized by Cygnus Data Systems to modify this Agreement or to
make any warranty, representation of promise which is different
than, or in addition to, the warranties, representations or
promises of this Agreement.

1.3.16. Interpretation. Any reference in this Agreement to
Software shall include any portion thereof.






ANSWER Voice Mail System 1 / Preliminary 8

1.3.17. Termination. The License shall automatically terminate
if Licensee breaches this Agreement. Upon termination of the
License, Licensee shall deliver to Cygnus Data Systems the
original and all other copies of the Software.

1.3.18. Export Act. Licensee hereby warrants and certifies that
no Software or any related item or product will be made available
or exported to any country in contravention of any law of the
United States, including the Export Administration Act of 1979
and regulations relating thereto.

1.3.19. U.S. Government Restricted Rights. The Software and
accompanying materials are provided with Restricted Rights. Use,
duplication, or disclosure by the Government is subject to
restrictions as set forth in subparagraph (b)(3)(ii) of The
Rights in Technical Data Computer Software clause at
252.227-7013. Contractor/manufacturer is Cygnus Data Systems,
6216 Agee Street #124, San Diego, CA 92122 USA.

Copyright (C) 1989-1993 Cygnus Data Systems.
All Rights Reserved.








































ANSWER Voice Mail System 1 / Preliminary 9

1.4 Contacting the Author

This documentation and software will be updated periodically.
Future software and documentation will be available to all
purchasers of this software. Any comments and suggestions on and
to the documentation and software should be directed to:

Daniel Durbin

Cygnus Data Systems
6216 Agee Street #124
San Diego, CA 92122-3533

(619) 457-2532 (voice)
(619) 457-2665 (data)

FidoNet: 1:202/227
ZyCOM: 33:2619/1
Internet: [email protected]

1.5 Acknowledgements

The following names are either trademarks, registered trademarks
and/or the efforts of the person and/or company named:

CompuCom CompuCom Corporation
DESQview Quarterdeck Office Systems, Inc.
DigiPhone Cygnus Data Systems
Hayes Hayes Microcomputer Products Corporation
IBM-PC, PC-DOS, OS/2 International Business Machines Corp.
LANtastic Voice Adaptor ARTISOFT, Inc.
LHarc, LHA, LZH Haruyasa Yoshizaki
MS-DOS, Windows Microsoft Corporation
Opus Wynn Wagner III
PKzip, Pkunzip, ZIP Phil Katz, PKWare
SoundBlaster Creative Labs, Inc.
Touch-Tone* Bell Telephone
TurboC++ Borland International, INC.
Zmodem, MobyTurbo Chuck Forsberg
ZyXEL ZyXEL Communications Corporation

* Touch-Tone signals are also refered to as Dual Tone Multi-
Frequency (DTMF) signals.

Every effort has been made to identify and give credit for
trademarks mentioned in this documentation. Any failure to
mention a particular trademark in the above list that may be
found in the text, or failure to give proper credit for a
particular trademark, constitutes merely an oversight and should
not be construed as intentional, or in any way a claim of rights
to the trademark. Any mention of a particular software package
or system should not be construed as an endorsement of any kind
on the part of the authors.








ANSWER Voice Mail System 1 / Preliminary 10

2. Requirements

The ANSWER Voice Mail System software is designed to operate
on IBM AT class computers. It is possible to run ANSWER on a
system with less than the following equipment, but the following
should be considered the realistic minimum:

* An IBM AT class or compatible computer, with at least
384 Kbytes of available memory.

* MS-DOS or PC-DOS version 3.2 or above.

* At least 5 megabytes of available hard disk space
(mostly for message files). ANSWER will play and
record messages to and from a floppy disk, but since
message files are large, and floppies have limited
message capacity, a hard disk is highly recommended.
The CompuCom modem, for example, samples 8 bits of
voice data at 10 Khz, which translates to 300 kbytes
per half minute. The ZyXEL, on the other hand, samples
8 bits of voice data at 9.6 Khz, but also implements a
4 to 1 compression on the data. So the data rate is
2400 bytes per second, or 73 kbytes per half minute.

* A telephone line and a telephone receiver.

* A voice mail card or modem with voice support.

* Optionally, you may want to use a sound card such as
the SoundBlaster to record and play voice messages.

2.1 The ZyXEL U-1496 series Data/Fax/Voice modem

Requires firmware v5.00 or higher. The latest release as of this
printing is v6.01. The function to directly play and record
files to and from the SoundBlaster for this modem is not yet
implemented, but will be in future versions.

2.2 The CompuCom Combo modem

Requires firmware v2.78 or higher. The last version release was
v2.78. I have only tested ANSWER with the CompuCom Combo
internal modem. I have heard that ANSWER will work with some of
the external modems. I also understand that the CompuCom Champ
internal modem can be upgraded to support voice capabilities.
Please contact me if you have or need further information.















ANSWER Voice Mail System 3 / Introduction 11

3. Introduction

ANSWER used with a supported voice mail card or modem with
voice support (hereby referred to as the voice mail card, or VMC)
is a voice mail and telephone answering system which features
four primary modes of operation - the Personal Answering Machine,
the Voice Mail Box, the Information Server, and the PhoneBook
Dialer. Each mode operates independently but may access the same
messages. Each of these modes is described briefly below, and in
detail in Chapter 5.

The Personal Answering Machine will operate just as most
common telephone answering machines, but can do even more. It
will select from as many as sixteen different outgoing messages
and play it or them to the caller, prompt the caller to leave a
message after a tone, record an incoming message, and allow the
caller to edit the incoming message. The outgoing message number
and the number of rings before answering can be programmed.
Incoming messages may be played back from a remote location. A
pre-setable access code is required for this access.

The Voice Mail Box provides a system which can receive voice
messages for several persons by assigning each person a mail box
number. A System Operator assigns mail box numbers and maintains
the mail box accounts.

The Information Server is designed to present information to
the caller in response to the caller's Touch-Tone signals. With
this mode, the caller can selectively receive the particular
information of interest. Callers may also leave messages in this
mode.

The PhoneBook Dialer provides an outdialing feature which
may be used to automatically dial and redial a single number
selected from a PhoneBook or sequentially dial numbers from an
ASCII list of phone numbers. When redialing a single number from
the PhoneBook, the ANSWER will either connect data, or for voice
calls, will present an audible beep when the call goes through.
When in the list dial mode, the called party will be presented
with a menu much like in the Information Server.

In addition to telephone functions, the VMC can be used to
make your computer talk for other purposes. Independent programs
are available which may be included in batch files to play a
"Welcome" message at boot time, or to play some sound at periodic
times of the day. Also included are voice file format conversion
utilities. Programming examples are also available for those who
wish to write their own programs which can control the functions
of the VMC.












ANSWER Voice Mail System 4 / Setup 12

4. Setup

Setting up the ANSWER Voice Mail System requires the proper
installation of a VMC, and installation of the software. Each of
these installations is described below. Currently, the ANSWER
supports the DigiPhone VMC, the CompuCom, and the ZyXEL modems.
In addition, support is included for the SoundBlaster sound card.
Future versions of the software will add support for additional
hardware. Feel free to contact me if your hardware is not
currently supported, and you would like support added. Refer to
the modem or VMC manual for further comm port selection and
details on setting the DIP switches on the modem for the comm
port selection.

4.1 Hardware Installation

A VMC is basically a sound card with a telephone interface,
microphone, and external speaker. At this time, the only VMC
supported by ANSWER is the DigiPhone from Cygnus Data Systems.
Two modems with voice capability are supported. Although all
modems have telephone interfaces, most do not (if not none) have
microphones and external speaker connections. Most high speed
modems have the ability to perform voice functions, though they
may not actually implement it. To remain competitive, most high
speed modem manufactures are beginning to offer modems that
support Data/Fax/Voice capabilities. As more become available,
support for them will be added to ANSWER.

A VMC has the ability to play voice, record voice, generate
Touch-Tones, and detect Touch-Tones. The ability to detect
Touch-Tones while playing or voice allows the caller to press a
Touch-Tone while listening to a message to have ANSWER stop the
message and respond to the choice. Most VMCs (including the
DigiPhone) can detect Touch-Tones while playing or recording
voice. Modems may or may not be able to do this simultaneously.
The CompuCom cannot. The ZyXEL can.

4.1.1 Modems

For Modems with voice support, you will need to identify the
communications port which the modem is attached to. Each comm
port is identified by a number such as COM3. However, only COM1-
COM4 have standard definitions. Comm ports may also be
identified by their Base Address and IRQ assignments.

BASE, IRQ = PORT # BASE, IRQ = PORT #
LOCAL COM0 0x0368, 7 = COM11
0x03F8, 4 = COM1 0x0368, 9 = COM12
0x02F8, 3 = COM2 0x0278, 5 = COM13
0x03E8, 4 = COM3 0x03E8, 7 = COM14
0x02E8, 3 = COM4 0x03E8, 9 = COM15
0x0378, 7 = COM5 0x03E8, 5 = COM16
0x0278, 9 = COM6 0x02E8, 7 = COM17
0x0368, 5 = COM7 0x02E8, 9 = COM18
0x0278, 7 = COM8 0x02E8, 5 = COM19
0x0378, 9 = COM9 0x0268, 7 = COM20
0x0378, 5 = COM10 0x0268, 9 = COM21
0x0268, 5 = COM22



ANSWER Voice Mail System 4 / Setup 13

4.1.1.1 Addresses

The default port address used by ANSWER for the serial port
(modems) is 02E8h which is the base address for COM4. ANSWER
allows you to select any comm port by entering the address and
the irq number for the comm port - it does not refer to the comm
port number, but simply the comm port address and the irq number.

4.1.1.2 Interrupts

The default port irq number used by ANSWER is 3 which is the
irq number for COM4. You may select the comm port interrupt.

4.1.2 The DigiPhone

The DigiPhone requires base address selection and IRQ selection.

4.1.2.1 Interrupts

There are 5 methods of operation for voice message file
playback and recording. The first option uses no hardware
interrupt line and is designed to work with all computer system
configurations. However, this option will produce small audible
gaps in the voice message file during record and playback while
the file is read from the disk drive (see Options/Buffers options
for minimizing audible gap). The other three methods use
hardware interrupts and eliminate the audible "gap" produced by
the no interrupt method. Interrupt 0 method re-programs the 8237
timer chip for 8 Khz during message playback and record. This
method should work with all hardware configurations, but could
possibly interfere with other terminate-and-stay-resident (TSR)
programs which also use the timer interrupt. The next two
methods use a hardware interrupt generated by the DigiPhone
hardware. On the AT model computer, IRQ3 may be used if no COM2
port is installed. IRQ5 may be used if no LPT2 port is
installed. To use either IRQ3 or IRQ5, you must set JP1 on the
card to the appropriate position. See Figure 1 for jumper
placement. For "No Interrupt" and "Timer Interrupt" methods,
place the jumper on "None". For "COM2 Interrupt" and "LPT2
Interrupt" methods, place the jumper across the appropriate pins.

Method 1: No Interrupt
Method 2: Interrupt 0 - (IRQ0) Timer Interrupt
Method 3: Interrupt 3 - (IRQ3) COM2 Interrupt
Method 4: Interrupt 5 - (IRQ5) LPT2 (AT) Interrupt

Bypassing Interrupts. As an alternative to recording
messages in short blocks and using interrupts, you may enable
Block I/O in the Options menu and not have to worry about the
interrupt setup. Enabling Block I/O completely bypasses all
interrupt settings. Messages are entirely recorded into memory
then saved and read completely into memory and played. This
eliminates the small "gaps" that occur in messages when using the
interrupt mode on slow machines. However, the length of messages
is limited by the available memory. On a 640k machine, only
about 53 seconds of recording/playing time is available. But
this is sufficient for most applications.




ANSWER Voice Mail System 4 / Setup 14

4.1.2.2 Addresses

The default port address used by the DigiPhone is 0278h
which is the same address used by LPT2. You may select another
address if you have a second parallel printer port installed in
your computer by changing the DIP switch U11. See Table 1 for
switch position information on setting U11. An eight switch DIP
is used to select the hardware address that the DigiPhone will
occupy. Table 1 is a summary of the possible positions of the
switch and the corresponding addresses that result. The switch
is numbered from left to right when viewing the switch with the
card such that the edge connector is facing away from you (Hold
the card's bracket in your left hand). With the card in this
position, switch up is on, and switch down is off. The right two
switches are unused. The switch will seem to be up-side-down.
The labeling on it is insignificant, and the labeling on the card
is backward (it should be labeled A8 on the right and A3 on the
left as shown in the figure). The far right switch controls
whether the address starts with 02 or 03. If that switch is set
(switch toward edge connector), the address will start with 03
and if clear, then 02. The default is clear.


DIP Switch Position Setting
Switch Group Possible Address
________________|___________________

S8 02xx - 03xx
S7 - S4 0x0x - 0xFx
S3 0xx0 or 0xx8
S2 - S1 not used

Address Usage

0200h (Not Used)
0201h Game Control Adapter
0202h - 0277h (Not Used)
0278h - 027Fh Second Printer Port Adapter (LPT2)
0280h - 02F7h (Not Used)
02F8h - 02FFh Second Serial Port Adapter (COM2)
0300h - 0377h (Not Used)
0378h - 037Fh Printer Port Adapter Card (LPT1)
0380h - 03AFh (Not Used)
03B0h - 03BFh Monochrome and Printer Adapter
03C0h - 03CFh (Not Used)
03D0h - 03DFh Color/Graphics Adapter
03E0h - 03EFh (Not Used)
03F0h - 03F7h 5 1/4" inch Diskette Drive Adapter Card
03F8h - 03FFh Serial Port Adapter Card (COM1)

4.1.2.3 Volume Control

The volume control (R32 on the top of the DigiPhone card) is
set at the factory for optimum operation. However, you may
change it to your liking by adjusting it with a small, flat
bladed screwdriver. While looking down on the card from above
the computer, clockwise is lower volume, and counter-clockwise is
louder.



ANSWER Voice Mail System 4 / Setup 15

4.1.2.4 Jacks

There are six jacks on the DigiPhone bracket. J1 and J2 are
the telephone jacks at the top of the bracket. J3 - J6 are
numbered from the bottom of the bracket to the top. The
microphone jack is the bottom jack and the speaker is the second
from the bottom (see Figure 1 on the previous page).

J1 - RJ11 modular telephone handset connector for connecting
a telephone.
J2 - RJ11 modular phone line connector for connecting the
telephone line.
J6 - External tape recorder motor drive on/off 1/16"
subminiature jack.
J5 - External tape record audio 1/8" miniature jack.
J4 - 8 Ohm speaker 1/8" miniature jack.
J3 - 600 Ohm Dynamic Microphone 1/8" miniature jack.

4.1.2.5 Inserting the VMC

With the computer power turned off, remove the five outer
screws which secure the case to the back of the computer. Pull
the case off from the front of the computer. You may install the
VMC in any vacant expansion slot. Remove the blank bracket from
the back of the computer by removing one screw on the top of the
bracket. Install the VMC in the expansion slot and use the screw
to secure the card in place. Make sure a telephone plug will fit
through the back of the computer into the connector of the VMC.
You may have to adjust the bracket slightly to the left before
you tighten the screw to make sure the phone jack can be inserted
and removed without obstruction. Now place the cover back on
from the front of the computer and re-install the five securing
screws. Now you may attach the phone line and phone receiver.
The VMC hardware is now ready for use. See Software Installation
to test the VMC hardware. Once the Software Installation is
completed, you are ready to run ANSWER. Please read the Software
Installation section of this chapter.
























ANSWER Voice Mail System 4 / Setup 16


Phone Messages Activate Control Help Options
Direct control of the phone line







Copyright (C) 1989-93 by Cygnus Data Systems
Version 3.6d Release 06/01/93
Serial # ANS92CYG000135DI

BIN Dir: 29927424 This software is
ICM Dir: 29927424 Registered to one
OGM Dir: 29927424 owner and may not
PGM Dir: 29927424 be distributed.
TMP Dir: 2088960
Voice Card Working


Freq: 10000 System: AT 01FC 05/27/93 19:47:13 Free Mem: 362304
EXIT: ESC PHONE: On Hook MESSAGE: None Calls: 0


4.2 Software Installation

Detailed installation instructions are given below for the
software. For a quick start installation, and current release
notes, please see the README! file in the distribution archive.

4.2.1 Installing The Software

You may simply copy all the files from the distribution
diskette to a directory of your choosing. The message files
required for operation are archived and should be unarchived
using the unarchiver program provided. Also, please refer to the
README! file on the distribution diskette for additional
information and software changes after the printing of this
document.

4.2.2.1 First Run

The first time you run ANSWER, it will create a data file
called OPTIONS.DAT. You must visit the Options menu and set your
desired options. The default values are selected to work on most
computer systems. However, you should review them before doing
anything else with the software. For further information on the
options menu, see the Options section in the Operations chapter.

A brief description is provided for setting up each of the
four modes of operation follows. The steps described are the
minimum required to operate each mode. There are options
available not mentioned in the discussion which may be set to
alter the operation. See chapter 5. Operations for a detailed
description of each of the available options.




ANSWER Voice Mail System 4 / Setup 17

4.2.2.2 Answering Machine

To setup ANSWER as an answering machine, you must specify
which outgoing message will be played, which directory outgoing
messages are stored in, what the time limit is on incoming
messages, and where to put incoming messages. Follow the
procedure below to accomplish this.

Select Options/Directories/Outgoing Messages. Enter the
directory name where outgoing messages are stored. If the
directory does not yet exist, ANSWER will ask you if it should
create the directory. The default directory is the current
working directory, but a good alternative would be C:\OGM.

Select Options/Directories/Incoming Messages. Enter the
directory name where incoming messages are stored. If the
directory does not yet exist, ANSWER will ask you if it should
create the directory. The default directory is the current
working directory, but a good alternative would be C:\ICM.

Select Messages/Outgoing/Edit. You may type in up to four
lines of text which are not used by ANSWER, but may be used by
you as notes on the current outgoing message. You may use this
space to type out your message before you record it. When you
are ready to record, press F9 and begin speaking. ANSWER will
wait for you to begin speaking, start recording, pause when no
sound is heard, and stop recording after a 3 second pause.
Outgoing messages are limited to 90 seconds by default.

Select Control/Answering Machine/OGM Number and activate the
outgoing message which will be played for each incoming call.
Only messages which you have already recorded may become active.
You may have up to sixteen outgoing messages available to select
from and any number of them may be active at any time. To make
an outgoing message active, use the UP/DOWN ARROW keys to
highlight an outgoing message that you have already recorded, and
press ENTER. Then use the RIGHT/LEFT ARROW keys and the 'Y' and
'N' keys to choose the days on which the message will be active.
You may also specify the times during the day that the message
will be active. The hours are on the 24 hour clock basis, where
hours after 12:00 noon are greater than 12 (for example, 3:00pm
would be 15). Enter the beginning time and end time of the
active period.

Select Control/Answering Machine/Rings and enter the number
of rings to allow before answering the phone. ANSWER will answer
the phone after the number of rings specified here have occurred.

Select Activate/Answering Machine. ANSWER will now answer
the telephone after the specified number of rings, deliver the
specified outgoing message (OGM#), record an incoming message
(ICM#) of up to the specified maximum number of seconds, and hang
up the phone. The number of incoming calls received will be
updated and displayed in the status box in the lower right hand
corner of the screen. After 10 seconds of keyboard inactivity,
the screen will go blank and a message will begin flashing in the
middle of the screen indicating that ANSWER is waiting for calls.
If any incoming calls have been received, the number of calls is



ANSWER Voice Mail System 4 / Setup 18

displayed below the waiting message. The screen will be restored
when any key is pressed.

ANSWER is now ready to answer calls. To test the operation
of the answering machine, you may call it from another phone
number, or you may simulate the receipt of an incoming call by
pressing ALT-C. The answering machine will continue as if it had
received a call, including picking up the telephone.

4.2.2.3 Voice Mail Box

To setup ANSWER as a voice mail box system, you must specify
the number of digits to be used for mail box extensions and
passwords. You must also establish the mail box database by
entering each mail box holder's name, box number, password, etc.
As in the answering machine mode you must specify which directory
outgoing messages are stored in, what the time limit is on
incoming messages, and where to put incoming messages. Follow
the procedure below to accomplish this.

Select Options/Hardware/Limits. Enter the number of maximum
seconds allowed that will be allowed for recording incoming,
outgoing, and Voice Menuing messages.

Select Options/Directories/Outgoing Messages. Enter the
directory name where outgoing messages are stored. If the
directory does not yet exist, ANSWER will ask you if it should
create the directory. The default directory is the current
working directory, but a good alternative would be C:\OGM.

Select Options/Directories/Incoming Messages. Enter the
directory name where incoming messages are stored. If the
directory does not yet exist, ANSWER will ask you if it should
create the directory. The default directory is the current
working directory, but a good alternative would be C:\ICM.

Select Control/Voice Mail/User-Extension Edit. When this is
selected for the first time, the user database is established
using the extension and password digit length. If these lengths
are ever changed, the user database must be re-established.
Enter each user's name, extension, password, and the user's
introduction message filename if any.

Select Activate/Voice Mail. The ANSWER is now ready to be
operated in the Voice Mail Box mode. ANSWER will now answer the
telephone after the specified number of rings, and prompt the
caller for a mail box extension. If the extension is available,
the introduction message (if available) will be played. The
caller may then leave a message.












ANSWER Voice Mail System 4 / Setup 19

4.2.2.4 Information Server

Control of the Information Server is done by editing an
ASCII file called TREE.CFG. An example file is provided with the
software. ANSWER begins by playing the message file called
MAINMENU.BIN which must be the first file listed in the TREE.CFG
file. Under this entry, you may list other entries which will be
branched to when the caller presses a Touch-Tone button. To list
these entries, enter a TAB character, the number corresponding to
the Touch-Tone, a comma, and the name of the message file to
branch to. You may do this for up to 10 messages. The number 0
is listed as 10 and defaults to MAINMENU.BIN. The '#' button is
number 11 and is used to backup one menu. The '*' button is
number 12 and is used to abort the voice mail session. When this
button is pressed, BYE.BIN will be played and the phone will be
hung up. The Information Server ends with a file called BYE.BIN
which must be the last file listed in TREE.CFG. Under this
entry, you should put the command EXIT. You may use any ASCII
text editor to edit the TREE.CFG file. You may also edit this
file by selecting Control/Information Server.

In addition to branching to other messages, ANSWER may also
be instructed to RECORD, PLAYBACK, and EXIT. The RECORD command
can be used to receive an incoming message from the caller. The
incoming message will be named just as in the Answering Machine,
and will be stored in the ICM directory, and is limited to the
specified number of maximum seconds. The PLAYBACK command is
used for demonstration purposes. It will allow the caller to
record a message and here it played back. This message is called
TEST.BIN and is placed in the temporary directory, but is deleted
after being played back to the caller.

4.2.2.5 PhoneBook Dialer

This mode allows you to use ANSWER to make outgoing calls.
You should enter your most often dialed numbers into the phone
book. When you want to call a number, simply use the ARROW keys
to highlight your desired number and press return. ANSWER will
take the phone off hook, look for a dialtone, dial the number,
look for ringing or busy, and respond appropriately. If the call
fails, it will retry until a key is hit. If the phone number
TYPE is DATA and if a CONNECT is received, ANSWER will exit with
an errorlevel equal to the numeric result code of the data
connection. If VOICE is selected as the phone number TYPE, and
If the call goes through and is answered, the Information Server
is invoked.

You may also dial from a list of numbers. The list must
contain a new telephone number as the first thing on each line.
You may enter comments after the number by preceding your
comments with a tab and a semicolon. The numbers are dialed
exactly in the same way as the PhoneBook dialer.









ANSWER Voice Mail System 5 / Operation 20

5. Operation

This chapter describes in detail each of the menu and submenu
options. There are six main menu options: Phone, Messages,
Activate, Control, Help, and Options. Each is listed below with
each of their submenu functions fully detailed. Use the ARROW
keys, the first letter of the menu or submenu command, or the
mouse to select the choices. Use the ESCAPE key to return to the
previous menu. Pressing ESCAPE from the Main Menu (no pull down
window displayed) exits ANSWER. Also, at any time during message
recording or playing, a keyboard press will stop the process. If
the key is a valid Touch-Tone button, it will be interpreted as
such. In addition, the keyboard numbers may be pressed in
response to any Touch-Tone prompt.

5.1 Phone

This menu provides direct manual control over the phone
interface.

5.1.1 On Hook

Manually puts the telephone line on hook - hangs up phone. The
status of the phone hook is displayed on the status line.

5.1.2 Off Hook

Manually takes the telephone off hook - picks up phone. This
will terminate any data connection by lowering DTR, waiting one
second, and raising DTR.

5.1.3 Dial

Simply dials a number (up to 16 digits) with no conditions.
Commands the VMC to dial a number and waits for an OK response,
then returns control to the menu. If a CONNECT code is received,
then the Terminal mode is entered. If a keyboard key is pressed,
or a timeout (35 seconds) occurs waiting for a response, the
dialing is aborted.

5.1.4 Flash

Places the phone on hook for 1 second, then off hook.

5.1.5 Terminal Mode

Data Communications Terminal. Provides a raw terminal mode for
use in calling out via data communications. Commands available
in the terminal mode are ALT-X to exit, ALT-D for dialing menu,
ALT-C to clear the screen, ALT-H to hang-up. ALT-F4 to shell to
DOS, PAGE-UP to send a file by calling PAGEUP.BAT, and PAGE-DN to
receive a file by calling PAGEDN.BAT. For diagnostics, ALT-N
performs a "receive Touch-Tone" test. In this mode, any Touch-
Tone received will be displayed. ALT-T performs a "tone" test.
In this mode, press a number from 0 to 7 to hear that tone
played. The communications parameters are set to 19200,N,8,1.
The Online/Offline indicator on the status line continually
reflects the status of Data Carrier Detect (DCD).



ANSWER Voice Mail System 5 / Operation 21

5.2 Messages

Because most modems do not have external speakers or microphones,
the telephone receiver is used to play and record messages. In
order to play and record messages with the telephone receiver, it
must be taken off hook and in order to silence the dialtone, a
single digit is dialed every 15 seconds by the modem. For some
installations, an external box is available will simulate the
phone line power so that dialing is not necessary. Also, if the
modem or VMC is called from another telephone number, message
recording and playing may proceed without dialing. If the modem
is already off hook before going into play or record mode, it
will not dial every 15 seconds. If the modem is on hook, it will
dial digit 4 every 15 seconds.

5.2.1 Play

Manually plays any file as specified. The default extension for
voice files is *.bin.

5.2.2 Record

Manually records any file as specified. If a sound card is
detected, it will be used. If the Null Phone Number is not
blank, it will be dialed instead of the single digit 4. No file
is saved if no voice is recorded or an error occurs. A
"Recording" Status is displayed on the status line. If a Touch-
Tone button is pressed, a keyboard key is pressed, or a 3
(programmable) second silence period is detected, the recording
is stopped.

5.2.3 InComing

Allows you to review incoming messages, play them, and delete
them as appropriate. All incoming messages begin with "ICM" and
end with ".BIN" with the message number in between, for example,
"ICM1.BIN". When incoming calls are recorded, the first
available ICM number is used. For example, if ICM1.BIN and
ICM3.BIN exist, but ICM2.BIN was previously deleted, the next
recorded incoming message will be ICM2.BIN. The Call Log
(ANSWER.LOG) keeps record of all incoming messages.

5.2.3.1 Play

Selectively plays an incoming message from the ICM directory. If
the VMC or modem is already off hook, the message will just be
played. If not, it is taken off hook, a single digit number is
dialed, the message is played, and the modem is placed on hook.
However, if a sound card is detected, the message is played
through it instead.

5.2.3.2 Call Log

Displays a record of incoming call activity. Use PAGE-UP, PAGE-
DN, HOME, and END to move through the log file (an ASCII text
file named ANSWER.LOG). The format is as follows:





ANSWER Voice Mail System 5 / Operation 22

From the Opus doc file OREF_LOG.LZH:

* Each line consists of these parts:

SYMBOL..... ! - an important entry, usually an error
* - network
+ - a regular entry
: - a non-important message
# - tracer statements
_ - video message only, not logged
DAY.............. one or two digits
MONTH............ three-character month name
TIME............. 24-hr clock in the form hh:mm:ss
PROGRAM.......... as many as 8 characters/digits, no spaces
MESSAGE.......... as many as 80 characters/digits/etc
END-OF-LINE...... A cr/lf for MsDOS

That comes to about 107 characters as the maximum line length.

5.2.3.3 Times/Dates

Displays the date and time stamp of incoming message files.

5.2.3.4 Delete

Removes an incoming message from the hard disk. The number of
incoming calls is displayed in the lower right hand corner of the
screen and will be updated. You should check incoming messages
often and delete them as soon as you can since they can very
quickly fill up the hard disk. Keep an eye on the "Free Disk
Space" box. If the free space gets too low, the box will turn
red and an audible beep will be played periodically.

5.2.3.5 Record

Locally records an incoming message. The selection box
automatically selects the next unrecorded ICM number and
increments the counter if the recording was successful and it was
a new message.

5.2.4 OutGoing

Outgoing Message Management. Allows you to play, record, and
edit outgoing messages.

5.2.4.1 Record

Record an outgoing message. Outgoing messages must begin with
"OGM" and end with ".BIN" and have the appropriate number in
between. For example "OGM1.BIN". The selection box
automatically selects the next unrecorded OGM number, and
increments the counter if the recording was successful and it was
a new message.

5.2.4.2 Select

Selects an outgoing message for manipulation. (This function
performs nothing at this time).



ANSWER Voice Mail System 5 / Operation 23

5.2.4.3 Edit

Edits an outgoing message. This option allows you to enter up to
four lines of text related to the selected outgoing message.
This text may be the exact wording you want in the message. This
allows you to read the text while recording the message. After
entering the text, simply press the F9 key to begin recording.
To hear the message played back, press the F10 key. You may
advance and rewind through the message by using the ARROW keys.
As you do this, the file counter will be updated which indicates
the file position in increments of the Card Frequency divided by
ten (Freq/10). You may begin recording over the current position
in the outgoing message allowing you to redo parts of the
message.

5.2.4.4 Delete

Deletes any outgoing message. This also removes any text, any
programming that was entered for the selected outgoing message,
and updates the ogm counter.

5.2.4.5 Play

Plays any outgoing message.

5.2.5 Examine

Allows you to view recorded messages in a graphic "OSCILLOSCOPE"
form and in a "FREQUENCY DOMAIN" mode. Also provides a
diagnostic menu for displaying the comm port, or VMC status.

5.2.5.1 Graphic Editor

Graphically displays any message file in a "Time Domain" or
"Oscilloscope" form. This form is time (across) verses amplitude
(up). You may use the ARROW keys (RIGHT, LEFT, UP, and DOWN) to
move the graphic cursor 100 steps, the PAGE-UP and PAGE-DN keys
to scroll an entire page, the HOME and END keys to move from one
side of the screen to the other, and the CTRL-HOME and CTRL-END
keys to move from the beginning of the file to the end of the
file. You may mark a block of the file by positioning the
graphic cursor at the beginning of the block an pressing '1'.
Mark the end of the text by positioning the graphic cursor and
pressing '2'. Write the block to a new file (called OUT.BIN) and
pressing "shift-W" (upper case w).

5.2.5.2 Spectrum Analyzer

Displays any message file in a "Frequency Domain" form, that is,
frequency (across) by amplitude (up). Each channel represents
128 hertz. The display is updated as quickly as possible, but
does not display in real time.









ANSWER Voice Mail System 5 / Operation 24

5.2.5.3 Diagnostics

Comm Port Status or VMC Status. Displays the state of the serial
port by displaying abbreviations for the flags in the UART's
Modem Status Register and Line Status Register, and identifies
the type of UART. The definitions of the abbreviations used are
listed below. Press Escape to exit diagnostics.

Modem Status Register (MSR) Line Status Register (LSR)
--------------------------- --------------------------
DCTS Delta Clear-To-Send RXRD Received Data Ready
DDSR Delta Data-Set-Ready OVRN Overrun Error
DRNG Delta Ring Detect PARY Parity Error
DDCD Delta Data-Carrier-DetectFRAM Framing Error
CTS Clear-To-Send RBRK Received Break
DSR Data-Set-Ready TXRD Transmit Ready
RNG Ring Detect TXHE Transmit Hold Reg Empty
DCD Data-Carrier-Detect

For VMCs, the status is shown as below:


63 0 Status Register Single Bit Register
Not Clock State of the Clock
No DTMF Status of the DTMF (Touch-Tone) Receiver
Silence Status of the Silence Detector
No Ring Status of the Ring Detector
On Hook Status of the Hook
0 Amplitude of the audio
Freq: 8000 hz Frequency of the Clock



5.3 Activate

The activation menu is used to invoke one of the four modes of
operation. Each of these modes can be invoked directly from the
command line. For more information on command line parameters,
see chapter 8.

5.3.1 Answering Machine

This is the Personal Answering Machine. In this mode, a
specified outgoing message is played for every call, after which
the caller will be allowed to leave a message limited by a
maximum number of seconds. If the caller hangs up, or if 3
seconds of silence occurs, or the FFT routines detect a dialtone,
then the session will be terminated. After the outgoing message
or messages are played, a pause will occur to check for a special
function requested by pressing a Touch-Tone button. After 4
seconds, the tone will be played to indicate to the caller to
begin recording the incoming message.

5.3.1.1 Wait for Calls

While waiting for calls, the screen is blanked after 10 seconds
of inactivity. If a keyboard key is pressed or a ring is
received, the screen is restored. Once the specified number of



ANSWER Voice Mail System 5 / Operation 25

rings are received, the detected call is written to the log file.
You may simulate reception of a call by pressing ALT-C. Pressing
ESCAPE exits the Answer Mode. In the automatic mode, this
section is skipped, but a call is still logged.

5.3.1.2 Answering the Phone

The phone is taken off hook. If the Control/Answer/Answer Mode
is set to No, then the call proceeds with OGM delivery.

If the Control/Answer/Answer Mode is set to Data, then a Data
connection is attempted as follows. If the Control/Answer/Answer
Mode is also set to Prompt, then the "PROMPT.BIN" message is
played, otherwise it is not. If a Touch-Tone is received within
the timeout, then the call proceeds with OGM delivery assuming a
human caller. If a Touch-Tone is not received, then "ATA" is
sent to the modem to attempt a Data connect. If a connect is
received, then ANSWER drops with an errorlevel equal to the
numeric result code of the connection. If no connect is made,
then the phone is placed on hook and ANSWER returns to waiting
for calls.

If the Control/Answer/Answer Mode is set to Fax, then a Fax
connection is attempted as follows. If the Control/Answer/Answer
Mode is also set to Prompt, then the "PROMPT.BIN" message is
played, otherwise it is not. If a Touch-Tone is received within
the timeout, then the call proceeds with OGM delivery assuming a
human caller. If a Touch-Tone is not received, then ANSWER drops
with a Fax Code errorlevel of 33.

5.3.1.3 Outgoing Messages Delivery

Each outgoing message which is active for the time of the call is
played. For those modems or voice cards that detect Touch-Tone
signals during message delivery, the reception of a Touch-Tone
aborts the message delivery. Please note that if no OGMs are
active, none are played and logged as having been played.

5.3.1.4 Listen for Touch-Tone

Once all active OGMs are played, ANSWER waits a timeout period
for a Touch-Tone to indicate one of the below special functions.

5.3.1.5 Page Operator

If the caller presses '0' after the OGM delivery but before the
ICM prompt Tone 3, the System Operator is paged. "PAGE.BIN" will
be played, then a tone will be audible over the PC's speaker for
a period of 30 seconds. If the System Operator does not respond,
then the call proceeds with ICM recording.

5.3.1.6 Fax Code Errorlevel Exit

If the caller presses '*' after the OGM delivery but before the
ICM prompt Tone 3, ANSWER exits with the Fax Code errorlevel of
33. This is used to have the modem/fax card receive a fax.





ANSWER Voice Mail System 5 / Operation 26

5.3.1.7 Remote Mode

If the caller presses '#' after the OGM delivery but before the
ICM prompt Tone 3, the caller is prompted for the Remote Mode
access code. This allows you to call ANSWER from another number
and have it play all active incoming messages. You will hear a
Tone 3, then you must then enter the access code ('5' is the
default). If the access code matches, remote mode will be
entered indicated by Tone 11. The "REMOTE.BIN" and "RMOPEN.BIN"
messages are played. Then a Tone 3 is played and you may enter a
Touch-Tone signal. At this point you have several options.
Press '1' to hear each incoming message. ANSWER will beep a
number of times equal to the number of active incoming messages
and then play each one in succession. Press '5' to execute a
batch file called REMOTE.BAT. Press '#' to delete all incoming
messages. Press '*' to exit Remote Mode. If no Touch-Tone is
received after a timeout, the "TIMEOUT.BIN" message is played.
After several timeouts the call is terminated. Once the Remote
Mode is completed, the "EDITDONE.BIN" message is played and
ANSWER returns to waiting for calls.

5.3.1.8 Incoming Message Recording

Tone 0 is played to indicate the ICM is being recorded. Then
"ICMEDIT.BIN" is played. If no Touch-Tone is received,
"TIMEOUT.BIN" is played. After several timeouts, the editing is
completed and the message is saved. If '0' is received,
"SAVED.BIN" is played and the editing is completed. If '1' is
received, Tone 0 is sounded and the message is re-recorded. If
'2' is received, the ICM is played back. If '3' is received,
Tone 0 is played and the ICM is appended. If '*' is received,
the ICM is erased and editing is competed. If the ESCAPE key is
pressed, the session is canceled. Once the editing is completed,
"EDITDONE.BIN" is played and the function returns.

5.3.1.9 Session Completion

The "BYE.BIN" message is played. The phone is placed on hook and
the system returns to waiting for calls if not in automatic mode.

5.3.2 Voice Mail Box

This is the Voice Mail Box system. This allows several people to
receive voice mail. Each person has a mail box number which the
caller uses to direct voice mail to the person. To use this
system, the callers must know the extension number they wish to
leave messages to. Also, each person receiving messages has to
have been assigned a voice mail box by the System Operator who
maintains the voice mail box accounts.

5.3.2.1 Wait for Calls

See Answering Machine/Wait for Calls.

5.3.2.2 Answering the Phone

See Answering Machine/Wait for Calls. If a human caller is
detected, the caller will be prompted with "VMOPEN.BIN" to enter



ANSWER Voice Mail System 5 / Operation 27

the voice mail box number (extension), and Tone 3 will be sounded
to prompt for an extension. If the caller enters an '*', the
System Operator will be paged. If the extension is not
recognized, "VMRETRY.BIN" will be played to prompt the caller to
reenter the voice mail box number. The call proceeds with either
the Mail Box Number prompt or the Edit Extension prompt. Once
the session is complete, if not in automatic mode ANSWER returns
to waiting for calls.

5.3.2.3 Mail Box Number

Once the caller enters a valid mail box number, if the box holder
has an introduction message, it will be played. Then Tone 3 will
be sounded to indicate the ICM is being recorded. The caller
will then be presented with the ICM edit menu. If the recording
is successful, it will be saved to the ICM directory with the
voice mail box naming convention.

5.3.2.4 Edit Extension

If the Edit Extension code is entered, the caller is prompted for
the mail box number to edit and a password for access. Then the
caller is presented with "VMEDIT.BIN" editing menu. This allows
mail box holders to retrieve their messages. The selections are
'1' to delete the message, '2' to play the message, '3' to play
next message, '4' to play previous message, or '#' to end
editing.

5.3.3 Information Server

This is the Menu'ed Answering Mode, used for information services
and is controlled by the TREE.CFG file. This mode can be used by
the caller to selectively receive information on a variety of
different subjects. The caller may also leave messages in this
mode. See Control/Information Server for information on the
TREE.CFG configuration file. All menu message files listed in
the TREE.CFG file must reside in the OGM directory.

The same Wait for Calls and answering sequence as in the Answer
Mode takes place here. If a voice call is received, the screen
displays the Information Server Menu. The caller is presented
with the "MAINMENU.BIN" message. Then the Tone 3 is sounded
prompting the caller for a Touch-Tone. An '*' branches to the
"BYE.BIN" branch which terminates the call. A '#' branches to
the previous menu, or to "BYE.BIN" from the "MAINMENU.BIN". A
'0' returns to the "MAINMENU.BIN". The '1' through '9' keys are
defined in the TREE.CFG file (see Control/Information Server).
After a timeout, "TIMEOUT.BIN" plays prompting the caller for a
Touch-Tone. After several timeouts, the call is terminated. If
a branch has no definition, "INVALID.BIN" is played. The entered
key is repeated back to the caller ("NUMS.BIN"). Then the branch
or key word function is called.

5.3.4 PhoneBook Dialer

This is the OutDialer mode. ANSWER can be use as a redialer to
call a number entered is a PhoneBook, or from a list of numbers,
or a manually entered number.



ANSWER Voice Mail System 5 / Operation 28

5.3.4.1 PhoneBook

Maintains a list of numbers for outdialing. See
Control/PhoneBook for further information.

5.3.4.2 FileList

Selects numbers from an ASCII text for outdialing. Each number
is read from the file and a call is attempted (see Outgoing Calls
below). If any call is unsuccessful, the dialing is aborted. If
the call is successful, the Information Server is invoked.

Note: This function could use some improvement. Namely, it
shouldn't abort after an unsuccessful call, but should log
success or failure to a file and continue. But since automated
dialers are controversial, no further work is planned for this
function.

5.3.4.3 Manual

Manually dials a phone number and tries to connect.

5.3.4.3.1 Outgoing Calls

The phone is taken off hook and checked for a dial tone. If
none, then it aborts. Then it dials the number. If a keyboard
key is pressed it aborts. If busy, it retries. If it times out,
it retries. If it connects data, it returns success. If it gets
a "VOICE" result it continues. If it "RINGS", it continues. If
it detects a Touch-Tone, it aborts. If the call continues, the
success is logged with date and time.

5.4 Control
This menu allows you to set modes of operation.

5.4.1 Answering Machine

Select the outgoing message to be played in the Answering Machine
mode. Also, set the maximum number of seconds for incoming
calls, set the number of rings to wait before answering, and set
the remote access code. Select the code length and code for
remote access.

5.4.1.1 OGM Number

You may have up to sixteen different outgoing messages available
to play to callers. These may be active depending on the day of
the week and the time of the day. Any of these may be active at
any one time. An outgoing message must be already recorded to
become active. Use the UP/DOWN ARROW keys and the ENTER key to
activate/deactivate outgoing messages. Use the RIGHT/LEFT ARROW
keys and the 'Y' and 'N' keys to select the active days. Enter
the beginning and end active times using the numeric keys. Times
are in the 24 hour clock format so that hours after 12:00pm noon
are greater than 12. For example, 3:00pm would be 15. Midnight
is 0. It is possible to have several outgoing messages active at
any one time. If the hours overlap for outgoing messages, they
are each played sequentially.



ANSWER Voice Mail System 5 / Operation 29


# Active M T W Th F Sa Su Hours Available
1 Yes Y Y Y Y Y Y Y 0 23 Yes
2 No N N N N N N N 0 0 No
3 No N N N N N N N 0 0 No
4 No N N N N N N N 0 0 No
5 No N N N N N N N 0 0 No
6 No N N N N N N N 0 0 No
7 No N N N N N N N 0 0 No
8 No N N N N N N N 0 0 No
9 No N N N N N N N 0 0 No
10 No N N N N N N N 0 0 No
11 No N N N N N N N 0 0 No
12 No N N N N N N N 0 0 No
13 No N N N N N N N 0 0 No
14 No N N N N N N N 0 0 No
15 No N N N N N N N 0 0 No
16 No N N N N N N N 0 0 No
[ESC]:exit [RET]:toggle active [ARROWS]:move [Y/N]:days


5.4.1.2 Rings

Enter the number of rings (1 to 9) to wait before answering the
phone.

5.4.1.3 Remote Code

Enter the secret access code length (1 to 8) and the code itself.
Use this access code to call ANSWER while you're away. With this
code, you may gain access to your incoming calls and delete them
after listening to them.

5.4.1.4 Answer Mode

a) Detect Data/Fax calls or Not (choices: D/F/N)
b) Play PROMPT.BIN or not (choices Y/N)

When set to detect Data or Fax calls, ANSWER will wait 5 seconds
after answering the phone for a Touch-Tone. But when set to
Prompt, ANSWER will first play "PROMPT.BIN" before waiting for
the Touch-Tone. If received, voice interaction will continue.
Else, ATA is sent to the modem. If a connect is received, ANSWER
will exit with an errorlevel equal to the numeric result code of
the connection or 33 if CONNECT FAX. See the modem User's Manual
for the numeric result codes.

5.4.2 Voice Mail Box

This feature allows several people receive private messages by
assigning each person a voice mail box number and password. The
Systems Operator sets up the voice mail accounts through this
menu.

5.4.2.1 Extension Digits

Enter the number of digits each voice mail box will require to
access it. The minimum is 2 digits and the maximum is 9 digits.



ANSWER Voice Mail System 5 / Operation 30

Please note that this establishes the maximum number of voice
mail boxes are available. For 2 digit extensions, 99 boxes are
possible. However, the maximum overall limit is 256 regardless
of the number of digits used for extensions. If this is changed,
the user database will have to be re-established.

5.4.2.2 Password Digits

Enter the number of digits for the voice mail box owner's
password required to access it. The minimum is 2 digits and the
maximum is 9 digits. If this is changed, the user database will
have to be re-established.

5.4.2.3 Edit Extension No.

Enter the access code for voice mail box owners to access their
voice mail boxes. This extension number is entered at the "Enter
the extension you wish to reach" (VMOPEN.BIN) prompt by each of
the mail box holders to access the play messages menu.

5.4.2.4 Incoming Msgs

Examines InComing messages.

5.4.2.5 User/Extension Edit

The System Operator assigns the voice mail boxes from this menu.
Each mail box owner receives a mail box number, password, and may
record an introduction message. The user database also contains
the user's name and a phone number where the user can be reached.
If the user database does not yet exist when this function is
selected, the database will be created using the digit lengths
set above for extension and password. If those lengths are
changed after establishing the database, the database will have
to be re-established. Follow these steps to re-establish the
database:

a) Delete the VMAIL.SYS and VMAIL.DEF files in the PGM
directory.
b) Set the Extension Digits and the Password Digits.

5.4.3 Information Server

This menu offers three different methods of editing the TREE.CFG
file, an ASCII text file which is used to control the operation
of the Information Server by the use of keywords which are
described under Edit Menu below. You may used any ASCII text
editor to edit this file. An example configuration file is
provided on the software distribution disk and contains an
example of how to set up the Information Server menu structure.
Several commands are available and each is used in the example.

5.4.3.1 Edit Menu

This is a menu driven configuration file editor. When selected,
it will prompt for the name of the configuration file to edit.
Once a filename to edit is chosen, the file is read and a menu
box is presented as shown below.



ANSWER Voice Mail System 5 / Operation 31



Editing tree for
Key Choice Previous
TM [mainmenu.bin] [ bye.bin]
1 [ invalid.bin] [ ]
2 [ invalid.bin] [ ]
3 [ invalid.bin] [ ]
4 [ invalid.bin] [ ]
5 [ invalid.bin] [ ]
6 [ invalid.bin] [ ]
7 [ invalid.bin] [ ]
8 [ invalid.bin] [ ]
9 [ invalid.bin] [ ]
0 [ bye.bin] [ ]
* [ bye.bin] [ ]
# [mainmenu.bin] [ ]

[ESC] [RET]:edit [ARROWS] [DEL]


The menu box lists branch menu definitions for each Touch-Tone
selection. Use the ESCAPE key to either back up one branch menu
if any, or terminate the editing session and save the
configuration file. Use the RETURN key to edit the branch menu
definition. If no branch is yet defined, you will be prompted
for a branch menu filename. The box is then redrawn for editing
the branch menu definition. Use the ARROW keys to move between
the branch menu selections. Use the DELETE key to remove a
branch definition.

5.4.3.1.1 Top Menu (TM)

The first line states "Editing tree for" and refers to the branch
listed to the right of TM. Notice that "MAINMENU.BIN" is always
the first menu. The second line states "Key Choice Previous".

5.4.3.1.2 Key

The "Key" column refers to the Touch-Tone signal entered by the
caller. Valid keys are '0' through '9', '*', and '#'. Notice
that "INVALID.BIN" appears after each choice which does not yet
have a branch menu defined. Also, "BYE.BIN" always appears after
the '*'. This choice is offered to the caller at each branch
menu and can be selected by the caller to "Abort" or terminate
the call from any branch menu. Additionally, notice that the
previous branch menu always appears after the '#'. This choice
is offered to the caller at each branch menu can be selected by
the caller to "Back up one menu" and return to the previous menu.

5.4.3.1.3 Choice

The "Choice" column refers to the branch menu which is called
when the Key is pressed. "INVALID.BIN" is automatically entered
for any key which does not have a branch menu definition.






ANSWER Voice Mail System 5 / Operation 32

5.4.3.1.4 Previous

The "Previous" column refers to the branch menu from which the
current menu is called. Notice that "BYE.BIN" is always at the
top of the Previous column. When the caller presses '#', control
is returned to the branch menu at the bottom of this column.

5.4.3.1.5 Key Words

The Information Server menu begins with MAINMENU.BIN. All
selections from the MAINMENU must define branch menus. When
editing a branch menu, pressing RETURN on a selection brings up
the keyword box. Use the ARROW keys to select the desired
keyword, or select "Edit Branch" to branch to a submenu.

5.4.3.1.5.1 Edit Branch

Creates a new branch menu or edits an existing branch menu
definition. From the MAINMENU, branch menu filenames are
possible. From branch menus, additional branch menu filenames
and key words are possible. You must first record the branch
menu message and place it in the OGM directory.

5.4.3.1.5.2 Record

When the caller selects a key with this keyword as its choice,
ANSWER records an incoming message and saves it to the ICM
directory with the normal ICM naming convention and the ICM
number counter is incremented.

5.4.3.1.5.3 Playback

When the caller selects a key with this keyword as its choice,
ANSWER records a temporary message in the TEMP directory, plays
it back to the caller, then deletes it.

5.4.3.1.5.4 Yell

When the caller selects a key with this keyword as its choice,
ANSWER yells for (pages) the System Operator. If there is no
answer within a timeout, the caller is informed that the System
Operator is unavailable.

5.4.3.1.5.5 Exit

When the caller selects a key with this keyword as its choice,
ANSWER terminates the call (branches to "BYE.BIN").

5.4.3.1.5.6 Remote

When the caller selects a key with this keyword as its choice,
ANSWER enters the remote mode (see Activate/Answer/Remote Mode).

5.4.3.1.5.7 GetDTMF

When the caller selects a key with this keyword as its choice,
ANSWER prompts the caller for a DTMF (Touch-Tone) signal.




ANSWER Voice Mail System 5 / Operation 33

5.4.3.1.5.8 GetFAX

When the caller selects a key with this keyword as its choice,
ANSWER drops with a Fax Code errorlevel of 33.

5.4.3.1.5.9 GetCode

When the caller selects a key with this keyword as its choice,
ANSWER prompts the caller for a code of a specified length with
Tone 0. If the code is valid, then the code is repeated back to
the caller ("NUMS.BIN"). Then "ICMEDIT.BIN" is played. If no
Touch-Tone is received, then "TIMEOUT.BIN" is played. If '0' is
received, "SAVED.BIN" is played and the code is recorded. If '1'
is received, Tone 0 is sounded and the caller should re-enter the
code. If '2' is pressed, the code is repeated back. If '*' is
received, "EDITDONE" is played and this function returns.

5.4.3.1.5.10 GiveCode

When the caller selects a key with this keyword as its choice,
ANSWER generates and logs a unique code and says it out loud to
the caller. A random code of a specified length is generated
consisting of digits from '0' to '9'. This is repeated until the
code does not already appear in the GIVECODE.DAT (which is in the
PGM directory) text file. The code is then saved to GIVECODE.DAT
file. The configuration file is scanned for the keyword CodeDir.
If found, the directory name which follows it on the same line
after one or more spaces or tabs, as a filename equal to the code
(for example, 01234567.LOG). If the keyword is not found, the
file is saved to the PGM directory. The file will contain the
date and time followed by "Gave Code: nnnnnnnn". The code will
then be spoken out loud to the caller. Then "GIVECODE.BIN" will
be played, then Tone 3 sounded, giving the caller an option to
hear the code again. Pressing '1' causes the code to be played
again. Pressing '2', '*', '#', or '0' causes "SAVED.BIN" to be
played and the function to return.

5.4.3.1.5.11 VMail

When the caller selects a key with this keyword as its choice,
ANSWER switches to the Voice Mail Box mode.

5.4.3.2 TED Editor

Edits the TREE.CFG file. The editor commands are listed below.
The keywords and configuration file format are described above in
"Edit Menu".

F1 : Exit editor without saving changes.
F2 : Undo the last deletion.
F3 : Print the text to the printer.
F4 : Mark off text for cut.
F5 : Cut marked off text.
F6 : Paste text that was marked and cut.
F7 : Exit and save changes.
F8 : Delete from cursor to end of line.
F9 : Find occurrence of string.
F10: Undelete Last.



ANSWER Voice Mail System 5 / Operation 34

5.4.3.3 Other Editor

(unavailable at this time)

5.4.4 PhoneBook Dialer

Edits phonebook entries. There are 256 possible entries. Each
entry contains the following editable fields.

Type Name Code ###-###-#### Script Last Call
____ ____ ____ ____________ ______ _________

5.4.4.1 Type

Type is VOICE, DATA, or FAX and determines how ANSWER should act
once the phone has been answered at the other end. If the type
is VOICE, and the call is successful, then the Information Server
is invoked. If the type is DATA and the call is successful, then
the Terminal Mode is invoked. If the type is FAX and the call is
successful, ANSWER exits with the Fax Code errorlevel of 33.

5.4.4.2 Name

Name is an ASCII field identifying the entry. This field is not
used by ANSWER, but is provided for your use to identify the
entry.

5.4.4.3 Code

Code is the dialing prefix code and refers to a dialing prefix
entered in the Dial Options. This can be used to enter a dialing
prefix like 9, or 1-619-, or whatever is needed to completely
dial the number.

5.4.4.4 Number

###-###-#### is the telephone number. Enter only the digits
required to complete the call.

5.4.4.5 Script and Last Called

Script and Last Called are not used at present.

5.4.4.6 Dial Options

This menu is used to enter long distance dialing codes. Also,
you can enter your local area code here.

5.4.4.6.1 Enter dialing prefix codes.

These are codes used in the dialing directory which are used to
indicate that the number should be preceded with other numbers.

5.4.4.6.2 Enter redial pause delay length.

The 'Redial' key word tells ANSWER how many seconds to wait
between successive redials of a number in the outdialing mode.
The valid parameter range is 1 to 255 and is measured in seconds.
This defaults to 15.



ANSWER Voice Mail System 5 / Operation 35

5.4.4.6.3 Enter the null connect telephone number.

The 'NullPhone' key word is used during local message play and
record. If a number is entered here, it will be dialed when
messages are played or recorded locally. Some telephone
exchanges have a number which you can call for testing purposes
and will produce just silence. If no number is entered here, a
'4' will be dialed every 'DialTime' seconds during play and
record. This should be a seven digit number, but can be up to 29
ditits. This defaults to no parameter (left blank).

5.4.4.6.4 Enter your local area code.

The 'LocalArea' key word is used for outgoing calls. If the area
code of the number to be called equals this number, only the
remaining seven digits of the number to call will be dialed.
Valid parameter is a 3 digit telephone area code. This defaults
to no parameter (left blank).

5.5 Help

5.5.1 Instant Help

This menu displays the ASCII text file called ANSWER.HLP. You
may use the HOME, END, PAGE-UP, and PAGE-DOWN keys.




































ANSWER Voice Mail System 5 / Operation 36

5.6 Options

5.6.1 Colors

You may customize your menu colors from this menu. Use the
UP/DOWN ARROW keys to select the menu, the RIGHT/LEFT keys to
select the boxes/text within the current menu, and the SPACEBAR
to select the color for the current item.

5.6.2 Directory

Select the directories for Program, Outgoing messages, Incoming
messages, Temporary working directory, and Bin messages. If the
specified directory does not exist, you will be asked if ANSWER
should create the directory. All directories default to the
current directory when ANSWER is run for the first time.

5.6.2.1 Program

Tells ANSWER where to find its operating files.

5.6.2.2 InComing

Enter the directory in which to keep incoming messages (ICM*.BIN
and voice mail box messages).

5.6.2.3 OutGoing

Enter the directory in which to keep outgoing messages (OGM*.BIN
and Information Server voice messages).

5.6.2.4 Temporary

Enter the directory in which to write temporary files.

5.6.2.5 Bin

Enter the directory in which to keep the required operating voice
files (all pre-recorded voice files).

5.6.3 Hardware

5.6.3.1 Addresses

Select the base address / irq pair for the modem or VMC hardware.
Refer to the modem or VMC User's Manual for possible address and
interrupt settings. See Chapter 4 Setup/Address/Table 1 for more
information on hardware address.

5.6.3.2 Mouse

Enables/disables and sets the mouse sensitivity.









ANSWER Voice Mail System 5 / Operation 37

5.6.3.3 Zero Level

Adjusts the level at which ANSWER decides there is no audio and
stops recording. Press ESCAPE to abort. Use the ARROW keys to
increase or decrease the level. You should set the threshold
level shown as a decimal number in white to equal the noise level
shown as a decimal number in red. Press RETURN to select the
current level and perform the Voice Test. The voice test will
sample the noise level of the phone line and will display a
vertical white line to the left of the threshold level line.
Press any key when you're finished with the test. You may want
to re-adjust the level and perform the test again. When
finished, press ESCAPE. This test does not apply to the ZyXEL
since it performs zero level detection internally.

5.6.4 Messages

Sets some message record/play options.

5.6.4.1 Limits

Sets the maximum number of seconds for incoming messages (ICMs).

5.6.4.2 Buffers

Set the size of RAM buffer to be used during message playback and
record. When using the no interrupt method for messages, an
audible gap can be heard in the message while ANSWER reads or
writes to or from the hard disk. Use this option to reduce the
amount of gap.

5.6.4.3 Copy

This options is used to tell ANSWER to copy voice messages to the
temporary directory before playing them. This is useful on
slower systems when an audible gap is heard in the message when
it is being retrieved from the disk.

5.6.4.4 Support

There are four files required by ANSWER which are pre-recorded
since their generation is not simple. The daring may attempt it
here. This is not for the timid. Make sure you have a backup of
the files before you proceed. When you start, you will have 1/2
second for each spoken word. Each word will be written to a
temporary file, then used to make the one you are recording.
Play the file after you record it and then decide if you want to
try again.

5.6.4.4.1 NUMS

This file contains the spoken numbers from 0 to 59. Each spoken
number is one half second in duration.

5.6.4.4.2 DAYS

This file contains the spoken days from Sunday to Saturday. Each
spoken day is one half second in duration.



ANSWER Voice Mail System 5 / Operation 38

5.6.4.4.3 MONTHS

This file contains the spoken months from January to December.
Each spoken month is one half second in duration.

5.6.4.4.4 DIGITS

This file is only required by VMCs that do not have a touch tone
generator (all supported modems have one). It contains each of
the touch tone digits and each is one quarter second in duration.

5.6.5 Tones

ANSWER can be programmed to use eight different tones during its
operation. In this menu, you can program the tones. A treble
and bass clef are used to display the notes. Each tone has eight
notes. Use the ARROW keys to select the pitch of the notes, and
the plus "+" and minus "-" keys to select the duration of the
notes. Use the page up "PG-UP" and page down "PG-DN" keys to
select the different tones.

These tone numbers are used throughout ANSWER as indicated. The
other tone numbers are currently not used.

Programmable Tones:

TONE_RECORD 0 /* prompt user to record message */
TONE_USER 1 /* user programmable tone */
TONE_PROMPT 3 /* prompt user for touch tone */

Non-Programmable Tones

TONE_SINGLE 11 /* gen purpose single 400hz tone */
TONE_NOTICE 12 /* gen purpose single high tone */



























ANSWER Voice Mail System 6 / Voice Message Files 39

6. Voice Message Files

If all voice capable hardware were created equal, so might their
voice file formats. This however is not the case. Several
different voice file formats are used by ANSWER. The formats are
explained in this section, and some conversion utilities are
mentioned.

6.1 Formats

All messages used by ANSWER have a ".BIN" extension. All valid
DOS filenames are accepted except those beginning with a dash '-'
character.

6.1.1 DigiPhone voice file format

The voice file contains straight voice data in unsigned
binary (Unipolar Complementary) format. That is, a value of 0
translates to -127, 128 is 0, and 255 is 127. A header is placed
at the beginning of the file to identify it as being compatible
with .VOC files.

6.1.2 CompuCom voice file format

The CompuCom voice file contains straight voice data in
signed (Bipolar) format. That is, a value of 0 is 0, -127 is -
127, and +128 is +128. A VOC header is placed at the beginning
of this file, however, the SoundBlaster utilities do not support
the Bipolar format. However, some third party utilities do.

6.1.3 ZyXEL voice file format

The voice file contains a file header and the compressed
voice data. The voice data is just the data received from U1496
Modem/Fax. The header is a 16-byte data structure as follows.

Bytes 0 - 4 : title -> "ZyXEL"
Byte 5 : 2
Byte 6 - 7 : reserved
Byte 8 - 9 : reserved
Bytes 10-11 : voice compress scheme,
0 - CELP
1 - 2 bits ADPCM
2 - 3 bits ADPCM
Bytes 12-13 : reserved
Bytes 14-15 : reserved

6.2.3 VOC Files (SoundBlaster)

Files with .VOC extensions are in the Creative Labs Voice File
Format. this file is organized in two main blocks, the Header
Block and teh Data Block. The Header Block contains an
identifier, the version number and a pointer to the start of the
Data Block. The Data Block is divided into sub-blocks of various
types, such as Voice Data, Silence, Marker, ASCII text, Repeat
and End Repeat, Terminator and theExtended Block. This extended
block - Block Type eight is meant for stereo or high speed voice
data.



ANSWER Voice Mail System 6 / Voice Message Files 40

Header Block
Offset (hex)
0 - 13 File Type Description. The following mesasge is stored
here: "Creative Voice File", 1AH

14 - 15 Offset of Data Block from the start of voice file.
This word points to the Data Block. It helps the
application program to locate the Data Block in case
the size of Header Block is changed. For this version,
the value here is always 1AH.

16 - 17 Voice file format version number. This version number
allows your program to identify different organization
formats of voice data file in case of future
enhancement. Low Byte and High Byte are the minor and
major version number resptively. Current version is
1.10.

18 - 19 Voice file identification code. This code allows your
program to check that this file is a VOC file. Its
content is the complement of the file format version
number then plus 1234H. For the current version of
1.10, it is complement(010AH) + 1234H = 1129H.

Data Block
The Data Block is subdivided into multiple sub-blocks of data.
The first byte of each sub-block is called the Block Type. It
indicates the type of data contained in the sub-block. The next
three bytes is a 24-bit Block Length. It is the number of bytes
in the sub-block excluding the Block Type and Block Length
fields. Only the Terminator sub-block does not have the Block
Length field. Depending on Block Type, the rest of the data in
the sub-block may be voice attributes (such as sampling rate,
packing and voice mode), voice data or other information (such as
Marker and ASCII text). Program need not interpret all the Block
Types. For those Block Types it does not recognize, it can
easily move to the next sub-block using Block Length. In most
applications, the program can simply pass the address of the Data
Block to the Voice drivers which will interpret the Voice file
and perform the output accordingly.

6.3.2 WAV Files

Files with .WAV extensions are in the Microsoft Multimedia RIFF
WAVE PCM format.

6.2 Conversions

6.2.1 VCNVT.EXE

The ZyXEL ZFAX utility includes a voice conversion program which
will convert the ZyXEL voice files to VOC files. The voice files
used by ANSWER are the 2 bit ADPCM type.

6.2.2 ZYX2WAV.EXE

This program converts ZyXEL sound files to Microsoft Mulimedia
RIFF WAVE PCM standard format. The final .WAV file is PCM, mono,



ANSWER Voice Mail System 6 / Voice Message Files 41

9600 samples/second. This is readable by Windows Sound Recorder.
This is Version 1.0 and should work with ADPCM2 or ADPCM3. When
it's a little prettier the author will furnish source to anyone
who wants it. The author plans to convert the other way soon.
Author:
Matt Galloway
423 S. Jefferson
Stillwater, OK 74074
[email protected]

Usage : ZYX2WAV.EXE source destination

source is filename of ZyXEL file
destination is filename of .WAV file

6.2.3 ZYXELVOC.EXE

ZyXEL Voice Data Conversion Utility
(c) Norbert Igl, 10.10.92
! PUBLIC Beta Version 1.1 !

Features :
Converts between:
2-Bit-ADPCM ZyXEL --> 8-Bit-RAW SB-VOC, File = 1Noname.VOC
2-Bit-ADPCM ZyXEL --> 2-Bit-ADPCM SB-VOC, File = 2Noname.VOC
8-BIT-RAW SB-VOC --> 8-BIT-RAW SB-VOC with 9600 Sampling
.. resulting File = "3Noname.VOC"
8-BIT-RAW SB-VOC --> 2-Bit-ADPCM ZyXEL
( any Samp.Rate ) ( 9600 Samp.Rate )
.. resulting File = "0Noname.ZVD"
Plays VOC on Soundblaster
Plays 8-Bit-Voc on PC-Speaker ( if enough RAM ... )
Gives detailed Info about VOC and ZVD Files
".ZVD" .....
this is file-extension for ZyxelVoiceData
- - -
Files :
ZYXELVOC.EXE Main Programm
VOC_SB.EXE for SB-Output of VOC
VOC_PC.EXE for PC_Speaker-Output of VOC
ZYXELVOC.VOC Hello-Voc (:-)
ZYXELVOC.CFG Config File, will be created if not present.
Please report any problems to 2:2402/300.3!

6.2.4 VOC2WAV.EXE

Converts Creative .VOC files to Microsoft .WAV files.

6.2.5 WAV2VOC.EXE

Converts Microsoft .WAV files to Creative .VOC files.

With these programs, existing Sound Blaster Voice files may now
be easily ported to the Microsoft Multimedia platform, and vice
versa.

6.3 Standalone Utilities




ANSWER Voice Mail System 6 / Voice Message Files 42

These utilities allow you to perform voice functions with your
voice mail card, sound card, or fax modem from the command line.

6.3.1 ANSPlay

Plays any recognized voice file to the voice hardware.

6.3.2 ANSRec

Records a specified voice file type from the hardware.

6.3.3 Receive Fax

The ZyXEL modem comes with a command line utility for receiving
Fax's. However, it fails to work in some environments. An
alternative is available:

REFAX.EXE
NewAge productions
jonny bergdahl
Lillgatan 34 B
S-554 51 J NK PING
Sweden
2:204/[email protected]
9:463/[email protected]
NewAge BBS, +46-36-121323, 1200-16800 ZyX.
+46-36-121323 (Using ReFax)

7. Programming Examples
































ANSWER Voice Mail System 8 / Files 43

8. Files. These files are distributed with the software.

CONTENTS DOC This file, contents of archives and release notes
LICENSE DOC software license agreement
ANSFAX EXE full screen receive fax status display
ANSWER EXE the main Voice Mail Software
DIG_GRAF EXE Graphic editor for the Unsigned Binary voice files
CSP_GRAF EXE Graphic editor for Signed Binary voice files
ANSWER HLP the help text file
ANSWER DOC the complete documentation for ANSWER
OFFER TXT ordering information
BINFILES TXT a text file specifying what the .bin files should
say
TED COM tiny editor from PC Magazine
WAIT COM wait utility to wait a specified number of seconds
DIG_SPKR COM pulse width modulation to PC's speaker of .bin
files, Unsigned Binary voice files
CSP_SPKR COM pulse width modulation to PC's speaker of .bin
files, Signed Binary voice files
PLAYSPKR DOC explanation of playspkr.com
ANS_FAX BAT receive fax batch file called from answering
machine
ANSWERIT BAT sample batch file for using ANSWER as a BBS front
end
PAGEUP BAT send file batch file called from terminal mode
PAGEDN BAT receive file batch file called from terminal mode
RECVFAX BAT example batch file for to receive a fax
REMOTE BAT batch file called from remote mode
TREETEST CFG sample tree.cfg file

ANSWER requires a number of operating files. The following files
should be maintained in the program directory (see
Options/Directory). In addition to these files, ANSWER will also
record and play outgoing and incoming messages which should be
maintained in the outgoing and incoming message directories. The
default filename extension given to message files is ".BIN" but
this is arbitrary and any extension is acceptable. You may re-
record any of the .BIN files in your voice if you wish. The
following files are operating files which are not distributed
with the archive.

OPTIONS DAT Data file containing options
PHONE DAT PhoneBook data file
TREE CFG Information Server configuration file
OUTDIAL CFG Outdialer configuration file
ANSWER LOG An updated file recording incoming calls
PHONE LST List of hone numbers for the outdialer
VMAIL EXT Voice Mail Box database
VMAIL SYS Voice Mail configuration file
VMAIL MSG Voice Mail message database

The message files listed in BINFILES.TXT are required for normal
operation. You may re-record any of these files with the
exception of NUMS.BIN, MONTHS.BIN, and DAYS.BIN which are
specifically recorded such that each entry is exactly 1/2 second
long.





ANSWER Voice Mail System 8 / Files 44

BYE BIN Last message file for Information Server
DAYS BIN Days of the week starting with Sunday - each 1/2
second long
DIGITS BIN Touch Tones for the DigiPhone
EDITDONE BIN "Editing is complete"
EDITING BIN "After the tone press 1 to delete this message,
2 to play the message again,
3 to play the next message,
4 to play the previous message,
or the pound sign to end this editing session"
HI BIN Played when outdial goes through
HOLD BIN Played before paging the operator when outdialing
mode active
ICMEDIT BIN "Press 1 to redo,
2 to listen,
3 to append,
* to quit without saving,
or 0 to save and exit"
INVALID BIN "That choice is not offered"
MAINMENU BIN Main Menu message file for Information Server
MESSAGE BIN Default introduction file
MONTHS BIN Months starting with January, each 1/2 second long
MSGS BIN "Messages"
NUMS BIN Numbers 0 to 59 - each 1/2 second long
OGMABORT BIN "Message Aborted"
OVER59 BIN "Over 59"
PAGE BIN "Paging operator to the telephone"
PLAYCODE BIN "Press 1 to hear again, otherwise press 0"
PROMPT BIN "Press a Touch-Tone for voice"
REMOTE BIN "Entering remote mode"
RMOPEN BIN "Press 1 to play messages,
5 to execute REMOTE.BAT,
# to erase messages,
or * to quit and exit"
SAVED BIN "Message saved"
SEEYA BIN Played if "0" is pressed during outdial
TAKEON BIN "The following message was taken on"
TIMEAM BIN "A.M."
TIMEOUT BIN "Please press a number for you choice"
TIMEPM BIN "P.M."
TONES BIN Audible beeps for prompts, etc.
VMDEF BIN Default outgoing message filename
VMEDIT BIN "After the tone enter ext you would like to edit"
VMEDRT BIN "After the tone, re-enter the extension you would
like to edit"
VMNOFWD BIN "There is no next message"
VMNOPREV BIN "There is no previous message"
VMOPEN BIN "Welcome to Voice Mail. After the tone, enter the
extension you would like to reach"
VMPWORD BIN "After the tone, enter your password"
VMPWRT BIN "After the tone, re-enter your password"
VMRETRY BIN "After the tone, please re-enter the extension"
YOUHAVE BIN "You have"








ANSWER Voice Mail System 9 / Command Line 45

9. Command Line Parameters

Each of the four modes of operation may be called directly
from the Command Line by the use of command line switches as
listed below:

ANSWER /A: Invokes ANSWER directly into the Answering Machine.
ANSWER /V: Invokes ANSWER directly into the Voice Mail Box.
ANSWER /I: Invokes ANSWER directly into the Information Server.
ANSWER /P: Invokes ANSWER directly into the PhoneBook Dialer.

When started with any of the above parameters, ANSWER enters
the specified mode and waits for calls just as it would if
selected from the ACTIVATE menu. Once the transaction is
complete, ANSWER will hang up the phone and exit.

The above parameters without the slash character will cause
ANSWER to enter the specified mode as if a call had already been
detected and the phone already taken offhook. The transaction
will continue as normal, the phone will be placed onhook, and
ANSWER will exit. This is referred to as the Automatic Mode.

With the above parameters, ANSWER may be used as a front end
software for a BBS. A batch file (ANSWERIT.BAT) has been
provided as an example. ANSWER can be set to prompt for a Touch-
Tone entry to specify whether it should process a voice call, a
data call, or a fax call. In this mode of operation, ANSWER can
be set to play a voice message prompting for the Touch-Tone
entry. After ANSWER detects the ring, answers the phone, plays
the prompt message, it will wait 5 seconds for a Touch-Tone. If
received, ANSWER will process the voice call. If no Touch-Tone
is received, ANSWER will send ATA to the modem to detect data
calls. If it receives a CONNECT message from the modem, it will
drop with an errorlevel equal to the numeric result code of the
CONNECT. See the modem User's manual for a listing of the
numeric result codes.

























ANSWER Voice Mail System 10 / Return Codes 46

10. Return Codes
struct result_code csp_result_code[] = { CompuCom result codes
{ 0, "OK", },
{ 1, "CONNECT 300", },
{ 2, "RING", },
{ 3, "NO CARRIER", },
{ 4, "ERROR", },
{ 5, "CONNECT 1200", },
{ 6, "NO DIALTONE", },
{ 7, "BUSY", },
{ 8, "NO ANSWER", },
{ 9, "", },
{ 10, "CONNECT 2400", },
{ 11, "CONNECT 4800", },
{ 12, "CONNECT 9600", },
{ 13, "DIALTONE", },
{ 14, "TIMEOUT", },
{ 15, "TOUCHTONE", },
{ 16, "VOICE", }, /* addition */
{ 17, "CONNECT", }, /* addition */
{ 18, "", },
{ 19, "", },
{ 20, "CONNECT 300/REL", },
{ 21, "", },
{ 22, "CONNECT 1200/REL", },
{ 23, "CONNECT 2400/REL", },
{ 24, "CONNECT 4800/REL", },
{ 25, "CONNECT 9600/REL" } };
struct result_code zyx_result_code[] = { ZyXEL result codes
{ 0, "OK", },
{ 1, "CONNECT", },
{ 2, "RING", },
{ 3, "NO CARRIER", },
{ 4, "ERROR", },
{ 5, "CONNECT 1200", },
{ 6, "NO DIAL TONE", },
{ 7, "BUSY", },
{ 8, "NO ANSWER", },
{ 9, "RINGING", },
{ 10, "CONNECT 2400", },
{ 11, "CONNECT 4800", },
{ 12, "CONNECT 9600", },
{ 13, "", },
{ 14, "CONNECT 19200", },
{ 15, "CONNECT 7200", },
{ 16, "CONNECT 12000", },
{ 17, "CONNECT 14400", },
{ 18, "CONNECT 16800", },
{ 19, "CONNECT 38400", },
{ 20, "CONNECT 57600", },
{ 21, "CONNECT 76800", },
{ 22, "", } };









ANSWER Voice Mail System 11 / Index 47

11. Index

Activate Diagnostics
Operation . . . . . . 24 Examine . . . . . . . 24
Address Usage Dial
Hardware Phone . . . . . . . . 20
Installation . . 14 Dial Options
Addresses PhoneBook Dialer . . . 34
Hardware . . . . . . . 36 Dialer
Hardware Activate . . . . . . . 27
Installation . . 14 DigiPhone
Modems . . . . . . . . 13 Hardware
ANSPlay Installation . . 13
Standalone DigiPhone voice file
Utilities . . . . 42 format
ANSRec Formats . . . . . . . 39
Standalone Directory
Utilities . . . . 42 Options . . . . . . . 36
Answer Mode Distribution
Answering Machine . . 29 Preliminary . . . . . 4
Answering Machine Edit
Activate . . . . . . . 24 OutGoing . . . . . . . 23
Control . . . . . . . 28 Edit Extension
Software Voice Mail Box . . . . 27
Installation . . 17 Edit Extension No.
Answering the Phone Voice Mail Box . . . . 30
Answering Machine . . 25 Edit Menu
Voice Mail Box . . . . 26 Information Server . . 30
Bin Examine
Directory . . . . . . 36 Messages . . . . . . . 23
Buffers Extension Digits
Copy . . . . . . . . . 37 Voice Mail Box . . . . 29
Messages . . . . . . . 37 Fax
Bypassing Interrupts Answer Mode . . . . . 25
Hardware Fax Code Errorlevel 33
Installation . . 13 Answer Mode . . . . . 25
Call Log FileList
InComing . . . . . . . 21 PhoneBook Dialer . . . 28
Code Files . . . . . . . . . . . 43
PhoneBook Dialer . . . 34 First Run
Colors Software
Options . . . . . . . 36 Installation . . 16
Command Line . . . . . . . 45 Flash
Activate . . . . . . . 45 Phone . . . . . . . . 20
CompuCom voice file Formats . . . . . . . . . . 39
format Voice Message Files . 39
Voice File Formats . . 39 General
Contacting the Author Preliminary . . . . . 4
Preliminary . . . . . 9 Graphic Editor
Control Examine . . . . . . . 23
Operation . . . . . . 28 Hardware
Conversions Options . . . . . . . 36
Voice Message Files . 40 Hardware Installation
Data Setup . . . . . . . . 12
Answer Mode . . . . . 25 Help
Delete Operation . . . . . . 35
InComing . . . . . . . 22 InComing
OutGoing . . . . . . . 23 Directory . . . . . . 36



ANSWER Voice Mail System 11 / Index 48

Messages . . . . . . . 21 Phone . . . . . . . . 20
Incoming Message Operation . . . . . . . . . 20
Recording Options
Answering Machine . . 26 Operation . . . . . . 36
Incoming Msgs Other Editor
Voice Mail Box . . . . 30 Information Server . . 34
Information Server OutGoing
Activate . . . . . . . 27 Directory . . . . . . 36
Control . . . . . . . 30 Messages . . . . . . . 22
Software Outgoing Message Delivery
Installation . . 19 Answering Machine . . 25
Inserting the voice mail Page Operator
card Answering Machine . . 25
Hardware Password Digits
Installation . . 15 Voice Mail Box . . . . 30
Installing The Software Phone
Software Operation . . . . . . 20
Installation . . 16 PhoneBook
Instant Help PhoneBook Dialer . . . 28
Help . . . . . . . . . 35 PhoneBook Dialer
Interrupts Activate . . . . . . . 27
Hardware Control . . . . . . . 34
Installation . . 13 Software
Modems . . . . . . . . 13 Installation . . 19
Introduction . . . . . . . 11 Play
Jacks InComing . . . . . . . 21
Hardware Messages . . . . . . . 21
Installation . . 15 OutGoing . . . . . . . 23
Last Called Preliminary . . . . . . . . 4
PhoneBook Dialer . . . 34 Program
License Directory . . . . . . 36
Preliminary . . . . . 5 Programming Examples . . . 42
Limits Prompt
Messages . . . . . . . 37 Answer Mode . . . . . 25
Listen for Touch-Tone Receive Fax
Answering Machine . . 25 Standalone
Mail Box Number Utilities . . . . 42
Voice Mail Box . . . . 27 Record
Manual InComing . . . . . . . 22
PhoneBook Dialer . . . 28 Messages . . . . . . . 21
Messages OutGoing . . . . . . . 22
Operation . . . . . . 21 Remote Code
Options . . . . . . . 37 Answering Machine . . 29
Support . . . . . . . 37 Remote Mode
Modems Answering Machine . . 26
Hardware Requirements . . . . . 9, 10
Installation . . 12 Return Codes . . . . . . . 46
Mouse Rings
Hardware . . . . . . . 36 Answering Machine . . 29
Name Script
PhoneBook Dialer . . . 34 PhoneBook Dialer . . . 34
Number Select
PhoneBook Dialer . . . 34 OutGoing . . . . . . . 22
Off Hook Session Completion
Phone . . . . . . . . 20 Answering Machine . . 26
OGM Number Setup . . . . . . . . . . . 12
Answering Machine . . 28 Software Installation
On Hook Setup . . . . . . . . 16



ANSWER Voice Mail System 11 / Index 49

Spectrum Analyzer
Examine . . . . . . . 23
Standalone Utilities
Voice Message Files . 41
Support . . . . . . . . . . 37
DAYS . . . . . . . . . 37
DIGITS . . . . . . . . 38
MONTHS . . . . . . . . 38
NUMS . . . . . . . . . 37
TED Editor
Information Server . . 33
Temporary
Directory . . . . . . 36
Terminal Mode
Phone . . . . . . . . 20
Times/Dates
InComing . . . . . . . 22
Tones
Options . . . . . . . 38
Type
PhoneBook Dialer . . . 34
User/Extension Edit
Voice Mail Box . . . . 30
VCNVT.EXE
Conversions . . . . . 40
VOC Files (SoundBlaster)
Formats . . . . . . . 39
Voice Mail Box
Activate . . . . . . . 26
Control . . . . . . . 29
Software
Installation . . 18
Voice Message Files . . . . 39
Volume Control
Hardware
Installation . . 14
Wait for Calls
Answering Machine . . 24
Voice Mail Box . . . . 26
WAV Files
Formats . . . . . . . 40
Zero Level
Hardware . . . . . . . 37
ZYX2WAV.EXE
Conversions . . . . . 40
ZyXEL voice file format
Formats . . . . . . . 39
ZYXELVOC.EXE
Conversions . . . . . 41


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