Category : Alternate Operating Systems - Quarterdeck DesqView, CP/M, etc
Archive   : QWAUG92.ZIP
Filename : CONTACT.TEC

 
Output of file : CONTACT.TEC contained in archive : QWAUG92.ZIP
ID:CT Technical Support at QOS
Quarterdeck Technical Note #144
by Eric Wieling
last revision: 17 June 1992

This document is intended to assist Quarterdeck customers in contacting
Quarterdeck Office Systems Technical Support Department.

Please note that this is the first version of this list. It may contain
errors or omissions. Quarterdeck Office Systems does not take responsibility
for any damages incidental or consequential that may be caused by utilizing
information contained in this document.

Please send new information or corrections to this list via FAX at
+1 310-314 3217, addressed:

To : Eric Wieling, Quarterdeck Tech Support
Subj: QOS/ETS Update Information


Contact Addresses for Other Quarterdeck Departments
------- --------- --- ----- ----------- -----------

To contact the Quarterdeck Sales Department via telephone, call
+1 310-314-3222.

To contact the Quarterdeck Sales Department via FAX, send faxes
to +1 310-314-4219.

To contact the Quarterdeck Sales Department via US Mail, send mail to:

Quarterdeck Office Systems
Sales Department
150 Pico Blvd
Santa Monica, CA 90405 USA

=============================================================

Contact Information for Quarterdeck Technical Support
------- ----------- --- ----------- --------- -------

US Mail
Quarterdeck Office Systems
Technical Support
150 Pico Blvd
Santa Monica, CA 90405 USA

Telephone
+1 310-392-9701 - Technical Support


Fax
+1 310-314-3217 - Technical Support

=============================================================

PUBLIC Message Forums for Quarterdeck Technical Support
------ ------- ------ --- ----------- --------- -------

In addition to the standard form of telephone/fax/letter support,
Quarterdeck offers another form of Tech Support -Quarterdeck Office
Systems/Electronic Technical Support (QOS/ETS). The QOS/ETS program is a semi-
formal Technical Support program and is conducted through several online
services.

Quarterdeck operates its own BBS for Tech Support. The Quarterdeck BBS USA
can be reached at 310-314-3227, 9600-8-N-1. The Quarterdeck BBS has 2 Hayes V-
series 9600 modems.

Please note that Quarterdeck reserves the right to discontinue support on
any or all of the computer systems/networks listed below.

NOTE: All messages on the following electronic information systems should
remain PUBLIC. Methods of contacting Quarterdeck Technical Support via
PRIVATE E-mail is discussed later in this document. Quarterdeck prefers that
customers contact us via PUBLIC message forums. This allows the sharing of
technical support questions and answers through the forum and helps other
users who may be experiencing similar problems.

Quarterdeck BBS
Public Message Forum ... echnical Support Message System

CompuServe - See our Technical Note for more information
Public Message Forum ... "GO QUARTERDECK"

BIX - See our Technical Note for more information
Public Message Forum ... "JOIN DESQVIEW"

SmartNet - See our Technical Note for more information
Public Message Forum ... DESQview Conference

Please note that not all BBSes that are part of SmartNet carry the DESQview
Forum. The Sysop of each BBS decides which forums he or she wishes to carry.
If the Sysop of a particular BBS does not carry the DESQview Forum, then you
will be unable to contact Quarterdeck via that BBS. However, many Sysops are
willing to carry forums if users request it.

=============================================================

E-Mail Addresses for Quarterdeck Technical Support
------ --------- --- ----------- --------- -------

NOTE: All E-mail on the following electronic information systems should remain
PRIVATE. Methods of contacting Quarterdeck Technical Support via PUBLIC
message forums are discussed earlier in this document. Quarterdeck strongly
recommends the use of PUBLIC message forums for answering technical support
questions. This allows users to share their technical support problems with
other users that may be experiencing similar problems.

Quarterdeck BBS - 310-314-3227 (9600-8-N-1, USRobotics HST DS)
Send E-Mail to ......... Sysop

CompuServe
Send E-Mail to ......... 76004,2310

BIX
Send E-Mail to ......... QOS.REP2

MCI Mail
Send E-Mail to ......... QUARTERDECK


************************************************************************
*This technical note may be copied and distributed freely as long as it*
*is distributed in its entirety and it is not distributed for profit. *
* Copyright (C) 1991-2 by Quarterdeck Office Systems *
************************ E N D O F F I L E *************************





  3 Responses to “Category : Alternate Operating Systems - Quarterdeck DesqView, CP/M, etc
Archive   : QWAUG92.ZIP
Filename : CONTACT.TEC

  1. Very nice! Thank you for this wonderful archive. I wonder why I found it only now. Long live the BBS file archives!

  2. This is so awesome! 😀 I’d be cool if you could download an entire archive of this at once, though.

  3. But one thing that puzzles me is the “mtswslnkmcjklsdlsbdmMICROSOFT” string. There is an article about it here. It is definitely worth a read: http://www.os2museum.com/wp/mtswslnk/